Customer Advocate, Remote Location: Cabot, PA, USA $17.00/hr + longevity & performance incentives Full-time Benefits: Medical, Dental, Vision, Competitive Salary, PTO Job Description: Customer Advocate – Full‑Time (Remote) Disabled Veteran Solutions (DVS) A Career With Purpose - Not Just a Job Tired of Watching Gas Prices Climb While Your Paycheck Shrinks? Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours. At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth. Why You'll Love Working From Home With DVS - Keep your money - no gas, no tolls, no surprise car repairs - Keep your time - reclaim 5–10 hours a week from commuting - Keep your sanity - no traffic, no weather delays, no road rage - Keep your comfort - work in your favorite hoodie, with your favorite mug - Keep your momentum - grow your career without uprooting your life Remote work isn't just a perk here - it's a lifestyle upgrade The Role: Where Compassion Meets Precision As a Customer Advocate, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle 50–70 interactions per day, balancing empathy with technical skill. You'll shine if you're confident with: - Real‑time system navigation - Accurate documentation - Microsoft Office proficiency - Clear, professional communication - Process consistency and compliance This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision. Training & Schedule Full‑Time | Remote | Monday–Friday - Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success. - Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM. - Start Date: June 22, 2026 This role is built for reliability, consistency, and long‑term commitment. What You Bring - High School Diploma (Associate degree preferred) - Experience handling complex or sensitive customer interactions - Strong Microsoft Word, Excel, Outlook, and Teams skills - Ability to navigate multiple systems at once - Excellent attention to detail - Clear, professional communication - Bonus Points For - Call‑center or high‑volume environments - Healthcare or insurance experience - Advocacy‑based roles (social work, behavioral health) - Retail or service roles requiring problem‑solving What You Get - Competitive pay - Bonus opportunities - Comprehensive benefits - Clear advancement pathways - A mission‑driven team that values your growth At DVS, you're not just filling a seat - you're building a career with purpose. Who Thrives Here People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life. If you're dependable, technically confident, and ready to grow, you'll fit right in. Ready to Build a Career That Works for Your Life - Not Against It? Your future is calling... and you don't even have to leave the house to answer. A pre-employment drug screening and criminal background check are required prior to employment.

Customer Advocate, Remote Location: Ohio, USA 17.00 per hour Longevity increases and Performance incentives Hourly Full Time Medical, Dental, Vision, Competitive Salary, Paid Time Off Customer Advocate – Full‑Time (Remote) Disabled Veteran Solutions (DVS) A Career With Purpose - Not Just a Job Tired of Watching Gas Prices Climb While Your Paycheck Shrinks? Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours. At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth. Why You'll Love Working From Home With DVS - Keep your money - no gas, no tolls, no surprise car repairs - Keep your time - reclaim 5–10 hours a week from commuting - Keep your sanity - no traffic, no weather delays, no road rage - Keep your comfort - work in your favorite hoodie, with your favorite mug - Keep your momentum - grow your career without uprooting your life Remote work isn't just a perk here - it's a lifestyle upgrade The Role: Where Compassion Meets Precision As a Customer Advocate, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle 50–70 interactions per day, balancing empathy with technical skill. You'll shine if you're confident with: - Real‑time system navigation - Accurate documentation - Microsoft Office proficiency - Clear, professional communication - Process consistency and compliance This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision. Training & Schedule Full‑Time | Remote | Monday–Friday - Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success. - Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM. - Start Date: June 22, 2026 This role is built for reliability, consistency, and long‑term commitment. What You Bring - High School Diploma (Associate degree preferred) - Experience handling complex or sensitive customer interactions - Strong Microsoft Word, Excel, Outlook, and Teams skills - Ability to navigate multiple systems at once - Excellent attention to detail - Clear, professional communication - Bonus Points For - Call‑center or high‑volume environments - Healthcare or insurance experience - Advocacy‑based roles (social work, behavioral health) - Retail or service roles requiring problem‑solving What You Get - Competitive pay - Bonus opportunities - Comprehensive benefits - Clear advancement pathways - A mission‑driven team that values your growth At DVS, you're not just filling a seat - you're building a career with purpose. Who Thrives Here People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life. If you're dependable, technically confident, and ready to grow, you'll fit right in. Ready to Build a Career That Works for Your Life - Not Against It? Your future is calling... and you don't even have to leave the house to answer. A pre-employment drug screening and criminal background check are required prior to employment.

Title: Customer Advocate, Remote Location: Birmingham, Alabama - 17.00 per hour Longevity increases and Performance incentives - Hourly - Full Time - Medical, Dental, Vision, Competitive Salary, Paid Time Off Job Description: Customer Advocate – Full‑Time (Remote) Disabled Veteran Solutions (DVS) A Career With Purpose - Not Just a Job Tired of Watching Gas Prices Climb While Your Paycheck Shrinks? Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours. At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth. Why You'll Love Working From Home With DVS Keep your money - no gas, no tolls, no surprise car repairs Keep your time - reclaim 5–10 hours a week from commuting Keep your sanity - no traffic, no weather delays, no road rage Keep your comfort - work in your favorite hoodie, with your favorite mug Keep your momentum - grow your career without uprooting your life Remote work isn't just a perk here - it's a lifestyle upgrade The Role: Where Compassion Meets Precision As a Customer Advocate, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle 50–70 interactions per day, balancing empathy with technical skill. You'll shine if you're confident with: Real‑time system navigation Accurate documentation Microsoft Office proficiency Clear, professional communication Process consistency and compliance This is a structured, fast‑paced environment - perfect for someone who thrives on purpose and precision. Training & Schedule Full‑Time | Remote | Monday–Friday Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success. Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM. Start Date: June 22, 2026 This role is built for reliability, consistency, and long‑term commitment. What You Bring - High School Diploma (Associate degree preferred) - Experience handling complex or sensitive customer interactions - Strong Microsoft Word, Excel, Outlook, and Teams skills - Ability to navigate multiple systems at once - Excellent attention to detail - Clear, professional communication Bonus Points For - Call‑center or high‑volume environments - Healthcare or insurance experience - Advocacy‑based roles (social work, behavioral health) - Retail or service roles requiring problem‑solving What You Get - Competitive pay - Bonus opportunities - Comprehensive benefits - Clear advancement pathways - A mission‑driven team that values your growth - At DVS, you're not just filling a seat - you're building a career with purpose. Who Thrives Here People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long‑term career - without sacrificing their home life. If you're dependable, technically confident, and ready to grow, you'll fit right in. Ready to Build a Career That Works for Your Life - Not Against It? Your future is calling... and you don't even have to leave the house to answer. A pre-employment drug screening and criminal background check are required prior to employment.

Role Description Are you looking for more than just a job? Want a career where your voice, compassion, and communication skills truly make an impact? Brown & Brown Absence Services Group is looking for empathetic, driven professionals to join our team as an SSDI Advocate Liaison—a role where you help people through some of the most challenging moments of their lives. Every day, our Advocate Liaisons support individuals who are unable to work due to illness or injury and are navigating the complex process of applying for Social Security Disability (SSDI) benefits. These clients may feel overwhelmed, anxious, or discouraged—and you’ll be the calm, knowledgeable guide who helps them move forward with confidence. If you’re a strong communicator who thrives on helping others, this is your chance to combine purpose with professional growth. What You’ll Do - Speak with clients by phone, answering questions and providing clear, compassionate guidance. - Educate individuals about the SSDI process and required documentation. - Assist with completing applications and critical claim documents accurately and thoroughly. - Build trust-based relationships with clients who may be experiencing physical, emotional, or cognitive challenges. - Manage inbound and outbound calls while working within an assigned phone queue. - Collaborate closely with Client Advocates, colleagues, and government agencies to keep claims moving forward. Through training and hands-on learning, you’ll gain the skills needed to eventually manage your own client caseload independently. Qualifications - Strong phone presence; call center or contact center experience a plus (inbound/outbound). - Excellent typing, data entry, and attention to detail. - Bachelor’s degree in Education, Counseling, Psychology, Special Education, Vocational Rehabilitation, or related field preferred. - Paralegal experience a plus. - 1–2 years of Social Security or insurance intake experience preferred. - Salesforce experience preferred. Requirements - Compassionate communicator who listens with empathy and patience. - Delivers excellent customer service while keeping calls efficient and informative. - Sensitive to a wide range of physical and mental health conditions. - Understands the importance of accuracy, confidentiality, and discretion. - Confident problem solver who makes sound decisions and adapts quickly. - Successfully multitasks in a fast-paced call environment. - Works well independently and as part of a collaborative team. Benefits - Pay: $18/hour - Schedule: Full-time, 40 hours/week | Monday–Friday, 9:00 AM–6:00 PM EST - Start Date: Paid training begins June 23, 2026 - Location: Remote or in-office options available - Comprehensive medical, dental, and vision coverage. - Access to fully covered mental health resources. - Competitive 401(k) with company match. - Employee Stock Purchase Program. - Tuition reimbursement & student loan repayment assistance. - Generous paid time off. - Ongoing development through team meetings and one-on-one coaching. - A culture of caring that values diversity, inclusion, and personal growth.