• Act as a trusted advisor to clients, partnering with business and technology leaders • Help clients determine where AI should be applied and define strategy • Lead engagements focused on AI opportunity assessment, strategy development, governance design • Assess current-state AI maturity and identify high-value use cases • Translate business needs into actionable AI strategies and roadmaps • Drive the development of go-to-market AI strategy offerings

Role Description As a Customer Success Manager, you will be responsible for managing everything it takes to make each city partnership a success. This includes: - Leading deployment engagements to launch new cities. - Developing deep relationships with city partners and acting as their voice internally. - Building the processes needed to ensure existing city deployments thrive and grow into upsell opportunities. This is a role for the client operations “athlete”, a voracious learner that wants exposure to all aspects of our B2B SaaS business and is relentlessly resourceful in achieving their goals. You should be client-obsessed and ready to build solutions to whatever challenge a city is facing. This is a strategic role and you'll have both the freedom and responsibility to become the domain expert trusted to make the right calls. However, this is also a hands-on early stage role where strategic insight comes from putting in the execution work yourself. What You’ll Do: - Own city partnerships: Lead onboarding, ensure smooth deployments, and build trusted relationships with city leaders. - Drive adoption & growth: Proactively identify opportunities to expand city partnerships and increase engagement with Rec. - Be the voice of the customer: Share insights with product, sales, and engineering to improve our platform and processes. - Build for scale: Create repeatable playbooks and processes that make every deployment faster and smoother. - Lead cross-functional projects: Coordinate across teams to ensure each new city launch is a success. - Deliver impact: Use data and insights to drive measurable improvements for both our customers and internal operations. Qualifications - 4+ years of experience in consulting or client-facing roles at high-growth startups. - Excellent at building and maintaining relationships with senior stakeholders. - Strong communicators — can clearly share insights and tailor solutions to client needs. - Strategic thinkers who can break down complex problems and execute solutions. - Highly organized and able to manage multiple projects at once. - Comfortable with data and analysis (Excel, SQL, or similar tools). - Resourceful and entrepreneurial — you find ways to make things happen, even with limited resources. - Excited to build from 0→1 and scale a fast-growing SaaS company. Pay & Benefits - Compensation: $90,000–$130,000 base + meaningful equity (final offer will be based on your background, experience and skillset). - Benefits: Flexible PTO, top-tier health/dental/vision, and a 401(k) plan to support your future.

Role Description - Build richly detailed personas and simulated digital environments using tools like Gmail, Slack, Calendar, WhatsApp, and Google Drive. - Write tasks that challenge an AI agent's ability to reason, filter, and prioritize effectively. - Run the agent against scenarios, evaluate performance, and guide it to success through structured hints. - Document work clearly in Airtable and Crucible. - Work independently and manage your own workflow efficiently. Qualifications - Must-Have: - Undergrad degree. - 2+ years professional experience. - Strong written communication and attention to detail. - Comfort with structured tools like JSON editors, Airtable, and AI platforms. - Preferred: - Writing chops in roles like copywriter, UX writer, or journalist. - Experience with multi-stakeholder coordination in roles like PM or account manager. - World-building/creative design experience such as game designer or UX researcher. - Technical/data comfort with JSON, Jira/Asana, or exposure to SQL/Python. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Legal Expert — Transactional / Corporate (Remote, Hourly) Type: Contract Compensation: $85–$120/hour Location: Remote Commitment: 20–40 hours/week Role Responsibilities - Design realistic deal scenarios from transactional practice such as M&A due diligence, SPAs/APAs, and securities filings. - Write "golden" reference responses at attorney-level quality. - Grade AI-generated responses using structured rubrics. - Provide written feedback to improve model behavior. - Participate in onboarding office hours and specialty calibration sessions. Qualifications - 1–4 years of professional experience in transactional or corporate law. - J.D. (U.S./Canada) or LL.B./LL.M. (U.K.) from an accredited law school. - Licensed to practice law in the U.S., Canada, or U.K. (active or inactive). - Strong experience in contract review, due diligence, corporate governance, NDA drafting, or securities filings. - Excellent written communication skills with high attention to detail. Requirements - Experience with disclosure schedules or closing checklists. - Exposure to private equity, venture capital, or fund formation. - Experience with SEC reporting or securities offerings. - Familiarity with virtual data rooms like Intralinks or Datasite. Benefits - Start Date: Immediately; applications reviewed on a rolling basis. - Application Process (Takes 20–30 mins to complete): - Upload resume - AI interview based on your resume - Submit form - Resources & Support: - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.