Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. About SuperhumanGrammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The OpportunitySuperhuman's Customer Education group is scaling fast. We're building the systems, standards, and craft that will define how millions of professionals learn to get the most out of Superhuman over the next several years. Today, that spans training webinars, self-serve guides and courses, in-product education, and email. We're standing up an LMS and laying the foundation for new educational formats as our AI products evolve. We believe that when our customers know how to use our products deeply, they don't just succeed, they become advocates. As our first Instructional Designer, you'll define what great educational experience looks like at Superhuman and build the pedagogical foundation that lets the whole team experiment, innovate, and iterate faster with a clear definition of "good." This is a hybrid Instructional Designer / Learning Experience Designer role. You'll set the pedagogy across our self-serve Academy and instructor-led programs and partner closely with Growth, Product, and Engineering to design educational experiences embedded directly in our AI products, where some of the most important learning actually happens. In this role, you will: - Establish Superhuman's pedagogical foundation: the principles, design patterns, and evaluation rubrics that define what "good" looks like across modalities, so the team can experiment and ship with conviction - Partner with Growth, Product, and Engineering to leverage our Academy resources and design learning experiences across our products - Work with subject matter experts, UXR, Customer Success, and Support to identify the knowledge gaps and learning outcomes that matter most, and translate them into curriculum that makes the learning stick - Set and uphold quality standards across academy courses, guides, videos, and live sessions and build the review process that keeps them high as the team scales - Shape the strategy for interactive learning features (assessments, credentialing, adaptive paths) as the program matures, including how we measure whether customers are actually learning Qualifications - 3+ years designing learning experiences for adult learners across multiple modalities (eLearning, in-product education, live instruction, and video) at a company scaling its education function - Deep grounding in learning science and adult learning theory; you can articulate why a design decision works, not just point to what's worked before - Fluent in instructional design frameworks (ADDIE, SAM, or similar) and opinionated about when to use them, when to bend them, and when a context calls for something new - A track record of defining quality standards, rubrics, or evaluation frameworks that other people could apply consistently - Collaborated on learning experiences embedded inside a product alongside Product, Engineering, and Design, not only standalone courses outside the product surface - Use AI tools daily to accelerate your own craft (research, drafting, prototyping, evaluation) and have a point of view on how AI is changing the way adults learn software - Comfortable with data: pull from product usage, research, and CS signals to identify learning gaps, and measure learning outcomes rather than engagement vanity metrics - Can take complex subject matter (including technical AI product capabilities) and make it clear, engaging, and durable in memory - Experience in a high-growth B2B SaaS or AI company with rapid product cycles and a steady stream of net-new products. You know how to design learning for surfaces that are still being defined, and you're energized by moving targets and incomplete briefs - Thrive as a function-of-one: you're energized by defining the role as you go, building the systems, and setting the bar rather than inheriting a mature playbook - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States: Zone 1: $102,000 - $140,000/year (USD) Zone 2: $92,000 - $125,000/year (USD) Canada: Zone 1: $106,000 – $140,000/year (CAD) For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

• Designing and developing interactive, accessible content across multiple formats (e-learning, slide decks, workbooks, media) • Working with subject matter experts to ensure content is accurate, engaging, and aligned with real-world industry needs • Leading course builds in our LMS, optimising learner experience and interactivity • Improving and updating existing materials to enhance accessibility, consistency, and learner engagement • Developing meaningful assessments aligned with awarding body standards (e.g. SQA, NOCN) • Championing user-centred design and digital innovation in learning

**You will:** - Design, own, and continuously optimise Midnite’s core economy systems across XP, rewards, progression, incentives, and multiple player currencies. - Build forecasting models and simulations to evaluate player behaviour, economy health, and the impact of system changes before launch. - Monitor live economy performance, identifying imbalances, exploitative behaviours, and opportunities to improve engagement and retention. - Partner closely with Product, Data, and Engineering teams to implement, refine, and scale economy systems across the platform. - Use data, experimentation, and player insight to influence product decisions and shape long-term economy strategy

Role Description A Soundscaper is responsible for sound design, editing, mixing, and overall creating the aural tone and flow for innovative content developed leveraging a state-of-the-art AI-driven platform. This job reimagines the role of the Sound Designer, Editor, and Mixer and requires experience with sound creation, orchestration, integration, and delivering compelling final audio for GenAI contemporary short form content (Microdramas, Web Series, Creator Content, etc.) that meets quality standards. - Craft the soundscapes: Use standard nonlinear editing tools and AI tools to generate and align dialog, add SFX and tone, source (or create) and integrate music, and deliver a final sound mix on a daily basis, leveraging an understanding of the audio storytelling language of contemporary short-form content. - Music generation: Familiarity with AI music generation to create tracks that fit the narrative and tone of each project. - AI innovation: Work with technical teams to help bring more AI capabilities into the audio production workflow by helping develop policies, guardrails, creation prompts, validation prompts, and agentic architectures that become force multipliers for the entire team. - Prompt engineering: Develop and refine specific prompts for AI audio generation and editing. - Familiarity with filmmaking or animation: Understand traditional foundations, principles and procedures of producing filmed entertainment, especially serialized short form content. - Edit and refine AI-generated content: Conduct human review and editing of AI drafts to enhance quality, resulting in a compelling audio narrative for the audience. - Collaboration: Work closely with the AI Media Developers to ensure shots being generated are coherent, consistent, and result in a compelling audio narrative. - Learning Agility: Proven ability to rapidly learn new technologies, platforms, and complex processes. Keep up-to-date with advancements in editorial AI creative tools. - Basic experience in film, TV, or digital video full-stack audio production, with a portfolio showcasing your skills. - Proficiency in using audio production tools and nonlinear editing tools. - Picture editing experience a plus. - Generative AI content creation experience in audio required, in image and video a plus. - Understanding of content production principles and workflows. - Excellent attention to detail and creativity. - Ability to work collaboratively in a fast-paced environment. - Strong communication skills and openness to feedback. Qualifications - Proficiency in using audio production tools and nonlinear editing tools. - Basic experience in film, TV, or digital video full-stack audio production, with a portfolio showcasing your skills. - Generative AI content creation experience in audio required, in image and video a plus. Requirements - Excellent attention to detail and creativity. - Ability to work collaboratively in a fast-paced environment. - Strong communication skills and openness to feedback. Benefits - Best in class salary: We hire only the best, and we pay accordingly. - Proximity Talks: Meet other designers, engineers, and product geeks — and learn from experts in the field. - Keep on learning with a world-class team: Work with the best in the field, challenge yourself constantly, and learn something new every day. Company Description Proximity is the trusted technology, design, and consulting partner for some of the biggest Sports, Media, and Entertainment companies in the world! We’re headquartered in San Francisco and have offices in Palo Alto, Dubai, Mumbai, and Bangalore. Since 2019, Proximity has created and grown high-impact, scalable products used by 370 million daily users, with a total net worth of $45.7 billion among our client companies. Today, we are a global team of coders, designers, product managers, geeks, and experts. We solve complex problems and build cutting-edge tech, at scale. Our team of Proxonauts is growing quickly, which means your impact on the company’s success will be huge. You’ll have the chance to work with experienced leaders who have built and led multiple tech, product, and design teams.