• Support the design, development, enhancement, and automation of business applications and reporting capabilities utilizing Microsoft Power Platform technologies. • Create and enhance applications and ad-hoc reporting capabilities using Power Apps, Power Automate, SharePoint, Dataverse, and Power BI. • Design, develop, configure, and enhance scalable web applications, dashboards, and reporting tools to support business and financial operations. • Develop automation solutions to support financial reporting, accounting analysis, audit support activities, and process improvements. • Collaborate with stakeholders and team members to translate user stories and business requirements into functional technical solutions.

• Assess claim eligibility by analyzing all relevant contractual, medical, functional, and professional documentation in accordance with established procedures and the provisions of insurance certificates; • Efficiently manage an active caseload while meeting service standards, best practices, key performance indicators (KPIs), and processing timelines; • Maintain thorough documentation of claim assessments and keep accurate records in accordance with company policies and procedures; • Communicate professionally and empathetically, both verbally and in writing, to provide updates, clarify claim status, and explain decisions; • Conduct detailed telephone interviews with clients or relevant parties to collect necessary information and discuss claim outcomes; • Identify supporting documents required for current and future payments, and follow up as needed to obtain requested information; • Collaborate with team members, plan sponsors, and other partners to maintain high service standards and contribute to a positive, dynamic work environment; • Actively participate in department projects and continuous improvement initiatives by identifying process optimization opportunities and adapting to change; • Perform other related duties as required.

• Assess claims for benefit entitlement by reviewing all relevant contractual, medical, functional, and occupational documentation in accordance with established routines and certificate provisions; • Efficiently manage an active caseload, ensuring compliance with client service standards, best practice guidelines, KPIs, and turnaround times (TATs); • Conduct thorough documentation of claim analysis and maintain accurate records as per company policies and procedures; • Communicate professionally and empathetically, both in writing and verbally, with stakeholders to provide updates, clarify claim status, and explain decisions; • Perform detailed phone interviews with clients or involved parties to gather information and discuss claim outcomes; • Identify required supporting documents for current and future benefit payments, and follow up diligently to obtain necessary information; • Collaborate with team members, plan sponsors, and other stakeholders to uphold service standards and contribute to a positive and dynamic work environment; • Participate actively in departmental projects and continuous improvement initiatives by identifying process optimization opportunities and adapting to changes; • Perform other related duties as assigned.

• Join a dynamic team as an Epic Application Analyst focused on Clinical Documentation (Clin Doc), supporting and optimizing workflows that directly impact patient care. • Collaborate with clinical and IT teams to troubleshoot, build, and enhance Epic applications. • Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications, to meet the needs of the organization. • Serves as a coordinator and collaborates with business operations, IT, leadership, system users and vendors. • Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures. • Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications. • Codes complex functions including building application tables and reports for Epic applications. • Updates testing scripts to incorporate ongoing system development and implementations. • Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.