Role Description This is a full-time, fully remote position with a Monday through Friday schedule, 8:30AM - 5:00PM CST. As a 24/7 call center operation, our Triage Clinician department offers various shift options including mornings, mid-days, evenings, and overnights; most schedules include one weekend day. The Worker’s Compensation Telephone Triage Clinician position provides inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations. Uses clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations. Focuses on conveying compassion and ensuring service excellence is centered on the injured worker. Position Responsibilities: - Make safe decisions for appropriate care using critical thinking skills - Use departmental evidence-based protocols to triage patients - Build and maintain solid interdependent relationships within the team - Maintain up-to-date knowledge and skill in professional, clinical, and system areas - Demonstrate effective written and verbal communication skills Qualifications - Unencumbered RN License in state of residence required, compact state strongly preferred - Minimum of three years’ recent RN experience in one of the following adult clinical areas: Telephone Triage, ER, Urgent Care, Medical Surgical Unit, Occupational Medicine - Bilingual in Spanish Required - Ability to obtain other state licenses as required with fees reimbursed - Ability to function independently and learn in a virtual work environment - Experience using Microsoft Office Suite - 24 hour work week, schedules and shifts available dependent on the needs of the business, and schedules may include working every Saturday OR every Sunday - This is a remote position and the successful candidate must have a safe and HIPAA compliant home office with high speed internet connection, verified by speed test. Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - An array of resources that encourage a lifetime of healthier living - Compensation depends on the applicable US geographic market, with expected base pay ranging from $35.00 - $38.00 hourly

• Provide medical care virtually (both by phone and message) • Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies • Focus on efficiency and quality of care delivery • Ensure patient access to OPC and VUC services • Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

Role Description The Sr Health Educator is responsible for developing, implementing, and maintaining Health Plan Health Education programs. Oversees and assists providers in meeting health education contract requirements and serves as a resource for other Health Educators. The role ensures the maintenance of programs for members is in accordance with prescribed quality standards, including conducting data collection, reporting, and monitoring. We are seeking a professional, Certified in Pediatric Oncology/Hematology. Please make sure to include any certifications or experience on your resume. Job Duties - Develops, implements, and evaluates health education programs for members within the Molina network and the broader community. - Provides oversight and assistance to providers in meeting health education contract requirements. - Serves as a resource for Health Educators in the resolution of issues that may arise during the implementation of Quality Improvement (QI) interventions. - Identifies, designs, implements, and evaluates health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts. - Conducts population-, geographic-, and member-specific needs assessments. - Coordinates the health education services assessment of IPAs and medical groups as required and collaborates with other QI staff on oversight. - Functions as a liaison to internal departments, community-based organizations, social service agencies, and public health departments as assigned to ensure that Molina resource information is current and available. - Participates in the development of internal resources, in collaboration with others as identified within the annual work plan. - Reviews and updates materials and programs as needed, including preventive care guidelines, incentive packets, Molina Healthcare Plan website, and provider communications. - Successfully engages members in health promotion via direct member calls. - Coordinates care of members from call tracking boxes and Health Education voicemail, including connecting members to appropriate programs and resources. - May work with various grant recipients, state and local entities that aim to improve the health of Molina members, such as STEPS, the WISE Grant, and Healthy People–Healthy Communities. - Participates in QI planning and project work to further QI goals (e.g., HEDIS activities, strategic planning, and special projects). - Provides input on the design and functionality of all utilized databases. - May serve as the Molina Healthcare QI representative at various external activities, including Immunization, EPSDT, Chronic Condition Collaborative, and other work group meetings as assigned. - Demonstrates flexibility when it comes to changes and maintains a positive outlook. Qualifications - Bachelor of Science in Health Education, Health Promotion or Public Health or Associate's Degree in health-related area plus a certification of specialization in patient education (e.g., Certified Diabetes Educator). - 3-5 years’ experience in Health Education with at least 1 year experience working with a wide range of populations within a managed care setting. - Adaptability and flexibility to change/ responsive to new ideas and approaches. - Excellent written, verbal and presentation skills. - Strong organizational skills. - Proficiency in Microsoft Office. - Has excellent problem-solving skills. Preferred Qualifications - Certified Health Education Specialist (CHES). - Knowledge of the Medicaid population. - Knowledge of social support systems, resources and community based and public agencies in the counties of operation. - Pediatrics experience. - Disease Management. - Certified Asthma Educator. Benefits Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

• Conduct monthly Chronic Care Management (CCM) calls to assess patient health status and provide patient education • Perform medication reconciliations and identify barriers to care adherence • Assist with health risk assessments, remote patient monitoring, and transitional care management activities • Accurately document all patient interactions within Electronic Health Record (EHR) systems • Collaborate with providers and clinic staff to support individualized patient care plans • Connect patients with appropriate community resources and support services • Maintain HIPAA compliance and patient confidentiality at all times • Independently manage schedules, patient outreach, and productivity goals