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Product Delivery Manager
Location
Canada
Posted
14 days ago
Salary
$100K - $140K / year
Seniority
Senior
Job Description
Product Delivery Manager
CapIntel
• Lead client onboarding: Gather requirements, understand client goals, and design tailored solutions using existing features or enhancements. • Manage implementation lifecycle: Oversee end-to-end onboarding with developers and designers, removing bottlenecks and ensuring timely, seamless delivery. • Serve as client liaison: Act as the primary contact during onboarding, managing communication, requirements, and escalations, while partnering with Customer Success Managers to strengthen relationships. • Own project scope: Manage contracts (SOWs, Order Forms) and ensure enterprise configurations integrate successfully with client systems. • Advance platform usability: Partner with product teams to identify and implement UX/UI improvements informed by client feedback and usage metrics. • Drive continuous improvement: Champion enhancements that align the platform with evolving client and business needs.
Job Requirements
- Implementation Experience: multiple years of onboarding customized enterprise software solutions or experience in a similar role
- Project Management Skills: Proven ability to manage projects, including timelines, deliverables, and stakeholder expectations.
- Communication: Excellent communication and presentation skills
- Wealth Management: Knowledge of the wealth management industry is required
Benefits
- Variable pay
- Equity
- Comprehensive benefits
- Flexible time off
- Dedicated opportunities for growth and development
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