Title: Association Manager Location: Brentwood, TN Job Description: Job Type Full-time Description Parthenon Management Group POSITION DESCRIPTION Position: Association Manager Reports to: Director of Association Management We are Solutionaries. Parthenon Management Group is an association management company offering management services to professional and trade associations. We offer strategic guidance and bring creative solutions with a vision for the future. The Association Manager supports PMG’s goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. As a member of the PMG team, satisfactory performance includes demonstration of the following accountabilities: communication, teamwork, and job knowledge. The position performs high-level administrative and management duties necessary to provide association management services to professional societies managed by Parthenon Management Group. The Association Manager is the primary management leader of professional societies managed by Parthenon Management Group. The Association Manager is responsible for overseeing the administration, annual meetings, programs, and strategic plan of the organization. Other key duties include financial oversight, fundraising efforts, community outreach, problem-solving, and strategizing to ensure the organization’s long and short-term goals come to fruition. PRIMARY DUTIES AND RESPONSIBILITIES, include the following but are not limited to: Governance: Works with the Board of Directors and Committees in order to fulfill the organization's mission. - Responsible for leading society in a manner that supports and guides the organization’s mission as defined by the Board of Directors and aligns with the strategic plan in collaboration with Parthenon Management Group. - Responsible for communicating effectively with the Board of Directors and providing, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions. - Strategic planning, implementation, and reporting. - Oversee organization of Board and committee meetings. - This includes a scribing discussion overview and the preparation of official minutes of each meeting for approval by the Society’s Secretary, officers, or committee chair. - Prepares a summary of action items following each meeting. - Follows up with the President and/or other officers and board members responsible for accomplishing the action items and provides administrative or other assistance in accomplishing those tasks. - Monitors progress and hold members accountable for results. - Maintain a tracking and reporting system for the Society that: - Documents the societies’ plans of work for each year. - Outlines the actions necessary to accomplish that plan. - Tracks and records the accomplishment of each step in the work plan. - Provides timely reports of the activities of the society, its committees, and the Board. Financial Performance and Viability: Develops resources to ensure the financial health of the organization. - Responsible for the fiscal integrity of the society, to include submission to the board of a proposed annual budget and monthly financial statements, which accurately reflect the financial condition of the organization. - Responsible for fiscal management. Must operate within the approved budget, ensure maximum resource utilization, and maintain the organization in a positive financial position. - Responsible for assisting with fundraising and developing other resources necessary to support the mission of society. - Reconcile the cash flow of the society monthly and stay abreast of the financial trends and needs of the organization. Organization Mission and Strategy: Works with board to ensure that the mission is fulfilled through programs, strategic planning, and community outreach. - Responsible for implementation of programs that carry out the organization’s mission. - Responsible for strategic planning to ensure that society can successfully fulfill its mission. - Responsible for the enhancement of society's image by working closely with other professional and like organizations when possible. Oversee the organization of Annual Meeting and other meetings of the organization. - Work with the Meetings Department to ensure timely completion of all logistics. - Collaborate with the organization’s Program Committee and PMG Meeting Content Department to develop the scientific program. - Ensure the vision and policies of society are enforced throughout the planning process. - Review the Annual Meeting and other meeting budgets developed by the PMG Meetings Department, obtain approval of budget from the Board, coordinate with assigned Meeting Manager to ensure budgetary restrictions are adhered to. - Assist with other meetings-related activities as outlined in the annual task list. Additional duties as required: - Support CEO, Senior Association Leaders, and Directors of Association Management with special projects. - Assist in the training and mentoring of new staff. - Cultivate a positive workplace culture, utilizing employee strengths within the organization. - Lead and/or participate in strategic plan focus groups. - Other tasks as assigned. SUPERVISORY RESPONSIBILITY - Provides assistance and training to Association Coordinators and other new Association Managers. - Supervises assigned Association Coordinators. WORK ENVIRONMENT Position is in an office setting that involves everyday risks or discomforts requiring normal safety precautions. On occasion, the individual must be able to do moderately demanding physical activity such as handling and opening boxes weighing 35-40 pounds, standing, and walking extensively throughout the day. BENEFITS People come first at PMG. That goes for both our clients and our team members. We are known for our exceptional customer service and work ethics. Our clients are like family to us! But our real families are also a priority. From flexible work schedules, including work-from-home plans, paid volunteer days, profit sharing, and more, PMG takes great care of its team members. - We offer: - Medical, Vision, and Dental insurance - Disability insurance - 401(k) - 2 Personal Days, 8 Paid Holidays, PTO Days - 6 weeks parental leave - Employee Development - PMG offers one paid Give Back Day to employees where team members can volunteer at their favorite cause on PMG's dime. - We are passionate about creating a workplace that promotes and values diversity. We serve associations that are global, multicultural, and diverse, and we want to reflect that inside our walls. More importantly, creating an environment where everyone, from any background, can do their best work is just the right thing to do. Requirements EDUCATION AND/OR EXPERIENCE - Bachelor’s Degree from a four-year university or equivalent experience. - Transparent and high integrity leadership. - Budget management skills, including preparation, analysis, decision-making, and reporting. - Strong organizational abilities including planning, delegating, program development, and task facilitation. - Ability to convey a vision of the organization’s strategic future to staff, board, volunteers, and donors. - Knowledge of fundraising strategies and donor relations unique to the nonprofit sector. - Skills to collaborate with and motivate board members and other volunteers. - Strong written and oral communication skills are important. - Demonstrated ability to oversee, train, and collaborate with staff. - Detail-oriented with excellent organizational skills. - Travel is required. - Mastery knowledge of Microsoft Office Suite, specifically Word and Excel strongly preferred.

Title: Publications Manager Location: Bellingham, WA Department: Strategic Client Services Job Description: We are Herrera Envision yourself at a growing, employee-owned company that inspires and empowers you to deliver your best performance while making a difference in the world. We are Herrera, a science, planning, and design consulting firm dedicated to working with clients to develop holistic solutions that provide social and environmental benefit. We protect the environment every day by providing a diverse range of consulting services to cities, counties, state and federal agencies, Tribes, non-profits,and private clients throughout Washington, Oregon, California, Montana, Wyoming, Alaska, and western Canada. For over 40 years, Herrera has cultivated a collaborative, caring, and values-driven culture that empowers our employee-owners to achieve excellence while ensuring we have fun along the way. By providing our employee-owners with the autonomy to pursue their professional interests and through encouraging them to grow, we benefit from high employee-owner retention that contributes to our longstanding partnerships with clients. Our Values - Treat everyone with respect and dignity, always. - Insist on integrity, objectivity, and social and environmental ethics in our work. - Act as stewards of the environment upon which we depend. - Research and outreach, learn and teach. - Employee owners, employee leaders. Your Opportunity Are you a creative person who also utterly detests typos and formatting errors? Can you speed-read a technical manual on any subject and quickly decipher all the jargon? Are you a self-starter who is eager to demonstrate creative solutions, tackle challenges, and crush deadlines while confidently leading a small team to do the same? In this role, you will oversee a small team of Publications Specialists where you’ll be responsible for mentoring, providing guidance, and ensuring team consistency and quality while contributing directly to the work that drives results. If you thrive as both a doer and a leader, this opportunity might be a perfect fit. We will count on you to: - Set clear expectations, monitor workload and performance, and lead by example to ensure high-quality deliverables, adherence to standards, and continuous improvement across the team - Provide guidance, mentorship, and coaching to team members to support their professional growth, enhance skills, and foster a collaborative, positive team culture - Edit and format technical deliverables for correctness, completeness, organization, clarity, consistency, grammar, and conformity with Herrera style guidelines - Understand grammatical rules, clear and concise writing, and references and citations - Use your graphics knowledge and experience to present technical information in creative and visual ways - Navigate various shared workspace platforms (SharePoint, Teams), visual mediums, and delivery options - Maintain files and systems to organize, streamline, and advance the delivery of technical deliverables - Demonstrate time management skills including completing work on time and scaling your approach to suit the project schedule - Create, merge, and structure standard PDFs, including fillable forms Minimum Qualifications Education, Experience, & Licensure/Certifications - 8+ years of relevant professional experience - 2+ year of People Leadership (supervisory) experience - BA/BS in marketing, environmental science/engineering, communications, English, journalism, or similar, or equivalent combination of education and experience - Experience designing and producing documents in Adobe and Microsoft Office software Knowledge, Skills, & Abilities - Ability to act as both a leader and contributor - Ability to clearly communicate expectations, priorities, and goals, and provide constructive feedback to foster a strong, collaborative team environment - Excellent communication and interpersonal skills - Detail oriented with the ability to juggle multiple projects at once - Expert command of grammar, punctuation, spelling, and composition - Ability to transform technical information into reader friendly content - Highly skilled in Microsoft Word, PowerPoint, Excel, and Adobe Acrobat Professional - Proficient in Adobe InDesign (full Adobe Creative Suite is a plus) - Ability to meticulously review completed work and correct issues with spelling, punctuation, and format - Ability to assist marketing and graphics staff, as needed - Ability to be both rigorous and flexible in your approach to work - Ability to lead by example, demonstrating professionalism, resilience, and a solution-oriented mindset under pressure - Comfortable in ambiguous environments Preferred Qualifications - Previous A/E/C industry experience - Experience leading a team through process changes - Experience creating accessible documents - Layout and design skills with desire to learn more in this area - Exposure to ADA accommodations and federal and state family and medical leave as they relate to leading a team Application Deadline: May 16, 2026 We are proud to support our employee-owners by offering the following compensation and benefits: - This position is salaried and exempt from overtime; the salary range is $79,100 - $98,900 - Pay rate is determined during the interview process and will vary based on multiple factors, including but not limited to years of experience, type/relevance of experience, skillset, geographic location, and fit for the role - Flexible hybrid work culture - Medical/prescription drug/dental/vision insurance for employees and dependents; employees covered at no cost on base plan with buy-up options available; company contribution for dependents - Section 125 flexible benefits plans – healthcare and dependent care - Company-paid life insurance for employees; option to purchase additional life insurance for employees and dependents at employees’ expense - Company-paid long term disability insurance for employees; option to purchase short-term disability insurance at employees’ expense - Employee Assistance Program (EAP) - Employee Stock Ownership Plan (ESOP) – we are 100% employee owned! - 401(k) retirement plan - Paid vacation, accrued bi-weekly, equivalent to 15 days per year for a 40 hour/week employee and prorated for employees working 24-39 hours/week - Paid sick leave, accrued bi-weekly, equivalent to 10 days per year for a 40-hour/week employee and prorated for employees working 24-39 hours per week - Flexible paid holidays (10) - Paid volunteer time (8 hours annually) - Company-paid annual membership dues for one professional organization - Professional development / continuing education allowance - Discretionary annual bonus - Transit benefit We Are Committed to Equal Opportunity, Diversity, Equity, and Inclusion At Herrera, we celebrate our differences as much as our similarities. We know the best outcomes come from interdisciplinary, diverse, and inclusive teams. Our values are ever-present in the people, culture, and work we do, they are not just a few sentences on our website. We treat people with respect and act with integrity and objectivity. Our employment decisions are based on knowledge, skills, and abilities, and have nothing to do with your race, color, gender, age, religion, national origin, disability, sexual orientation, medical history, reproductive health decisions, political ideology, veteran status, or physical appearance. As an equal opportunity and affirmative action employer, we encourage women, minorities, veterans, disabled veterans, and individuals with disabilities to apply for our open positions. We are also a member of E-Verify. To learn more about E-Verify, read the E-Verify Notice and the Right to Work Notice.

Title: Senior Customer Advocacy Manager Location: Austin, TX Hybrid time type Full time job requisition id JR102638 Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. We are looking for a Senior Customer Advocacy Manager to build and lead a world-class customer advocacy program. In this highly visible role, you will be the champion for our customers' voices, transforming their success stories into compelling content, driving a robust presence across peer review platforms, and launching a scalable advocacy program that powers pipeline and brand trust. This is a unique opportunity to build a program from the ground up, influence go-to-market strategy, and work cross-functionally with Sales, Customer Success, Product, and Marketing to elevate our customers at every stage of the buyer journey. What You'll Do Customer Stories & Content - Identify, develop, and manage a pipeline of compelling customer case studies, video testimonials, and success stories across Commerce segments and verticals - Partner with the Sales, Customer Success, and Product Marketing to surface high-impact customer wins and translate them into polished, multi-format content assets - Partner with the content team to write and edit customer-facing narratives that clearly articulate business outcomes, ROI, and transformative results - Maintain a content library of approved customer stories and ensure assets are accessible and activated across Sales, Marketing, Social and web channels - Manage the bi-weekly Customer Stories Taskforce meeting and maintain all projects in Asana. Peer Review Sites & Online Reputation - Own strategy and execution for key peer review platforms including G2, Gartner Peer Insights, TrustRadius. - Drive review volume and ratings quality through targeted campaigns and customer outreach programs - Monitor and analyze review trends, competitive positioning, and sentiment; deliver regular reporting to leadership - Collaborate with Product and CX teams to respond to feedback trends and close the loop with customers Advocacy Program Launch & Management - Design, launch, and scale a formal customer advocacy program, defining the framework, tiers, incentive structures, and engagement model from scratch - Evaluate, implement, and manage a dedicated customer advocacy platform (e.g.,Deeto, ReferenceEdge, etc), owning vendor relationships and ROI measurement - Build and nurture a community of enthusiastic brand advocates, creating meaningful opportunities for engagement including speaking engagements, advisory boards, and reference calls - Develop advocacy program metrics and dashboards; consistently report on impact to pipeline, win rates, and brand awareness Brand & Logo Rights Management - Own the process for obtaining and managing customer branding and logo usage rights across all marketing channels and assets - Maintain an up-to-date registry of approved customer logos, trademarks, and co-branding guidelines - Partner with Legal and Brand teams to ensure all usage is compliant with customer agreements and brand standards - Proactively expand the library of approved customer logos and brand assets in partnership with Account Management and Sales - Manage the churned merchant process to remove stories or logos from marketing materials and websites of merchants who have churned. Measurement & Reporting - Define, track, and report on the metrics that demonstrate advocacy's direct contribution to business outcomes. This includes working with Marketing Ops to build dashboards that connect advocacy program activity, reference calls, peer reviews, case studies, and referrals to pipeline acceleration, deal velocity, and win rates. Partner closely with Sales, Revenue Operations, and Marketing Analytics to attribute influenced and sourced pipeline to specific advocacy touchpoints, and establish a reporting cadence that keeps leadership informed of program ROI. - Monitor engagement health across the advocate community, tracking participation rates, reference utilization, and content performance to continuously optimize the program. - Develop executive-ready reporting that ties advocacy impact to brand trust metrics, competitive positioning on peer review platforms, and renewal and expansion rates making the case for advocacy as a revenue-driving function, not just a marketing asset. What You Bring - 5–7 years of experience in customer marketing, customer advocacy, or a closely related B2B marketing role - Proven track record of building or scaling customer advocacy or reference programs, ideally in a SaaS or Commerce technology environment - Hands-on experience managing peer review platforms such as G2, Gartner Peer Insights, and/or TrustRadius - Experience implementing or managing a customer advocacy tool or platform - Exceptional storytelling and written communication skills with demonstrated ability to produce customer case studies and content - Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously - Data-driven mindset with experience building program metrics, dashboards, and executive reporting - Comfortable leveraging AI-powered tools (e.g., ChatGPT, Claude, or similar) to accelerate content creation, draft customer stories, and streamline workflows across the advocacy program - Ability to critically evaluate and refine AI-generated content to ensure it meets brand standards, accuracy requirements, and customer-approved messaging - Proactively identifies opportunities to incorporate AI into repeatable program workflows such as review monitoring, reporting, and advocate outreach to improve efficiency and scale - Preferred - Familiarity with tools such as Deeto or similar advocacy platforms - Experience collaborating with Sales on reference and referral programs - Background working in a high-growth or enterprise SaaS environment Work Where You Thrive For candidates based in the Austin, TX Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration. Applicants must reside in the United States to be considered a candidate. (Pay Transparency Range: $97,478.00 - 172,020.00) #LI-KE1 #LI-HYBRID Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: - require payment of recruitment fees from candidates; - request personally identifiable information through unsanctioned websites or applications; - attempt to solicit money from you as part of the hiring process or as part of an employment offer; - solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Title: Physician Office Division Sales Manager Location: Remote- New Jersey, New York Job Description: Full time job requisition id R2520422 Job Summary Oversee and manage the development and performance of all sales activities in the division. Staff and direct a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establish plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Representatives. Job Description Responsibilities: - Develop business plans and sales strategies for the market. Initiate and coordinate development of action plans to penetrate new markets. - Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. - Develop and implement marketing plans as needed. - Maintain records of all pricings, sales, and activity reports submitted by Account Representatives. - Create and conduct proposal presentations and RFP responses. Assist Account Representatives in preparation of proposals and presentations. - Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. - Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Required Experience: Education - Bachelor’s degree. Work Experience - At least 5 years of experience managing people, including hiring, developing, motivating and directing people in a sales management role. - Willing to travel at least 50% of the time for business purposes (within state and out of state). - Experience with enterprise software solutions and large, complex organizations. - Extensive experience in all aspects of Supplier Relationship Management. - Strong understanding of customer and market dynamics and requirements Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $134,000.00 - $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.