• Manage configuration, customization, and version control for Bentley platforms, including MicroStation, OpenRoads Designer, OpenBridge Designer, ConceptStation, ProjectWise, Bentley Infrastructure Cloud (BIC), iTwin/iModel services, and related tools. • Work with ProjectWise Administrators to manage workspaces, file structures, automations, and digital delivery tools supporting Transportation Engineering teams. • Develop, maintain, and improve CADD/BIM workspaces to meet DOT, municipal, and national digital delivery standards. • Integrate supporting software to facilitate project delivery across disciplines and offices. • Assess emerging digital delivery technologies and implement solutions that enhance efficiency, quality, and project outcomes. • Support and promote iTwin/iModel workflows for validation, visualization, versioning, and digital twin initiatives. • Maintain comprehensive, audit-ready documentation for configurations, release notes, and change impacts. • Act as a subject matter expert and primary escalation point for complex Bentley software issues. • Oversee all design documentation and technology standards by developing, implementing, enforcing, and managing change control processes. • Create and maintain templates, catalogs, tools, macros, configuration files, and SOPs to ensure consistent adoption across all offices and project teams. • Apply and verify DOT and municipal requirements across configurations and deliverables, and participate in QA/QC reviews to ensure compliance with models and documentation. • Collaborate with QA/QC teams, technical leads, and internal committees to promote best practices, establish guidelines, and support continuous improvement in digital delivery. • Contribute to the development of future technology and workflow strategies that align with corporate objectives. • Design, lead, and deliver training programs—including onboarding, workshops, office hours, continuing education, and playbooks—focused on MicroStation, OpenRoads, OpenBridge, ProjectWise, BIC/iTwin tools, and digital delivery best practices. • Partner with project managers and design leads to support project setup, including file structures, names, attributes, workflows, states, and rendition configurations. • Assist with applying and verifying DOT/municipal standards on active projects. • Support project teams with design, drafting, and coordination questions; help troubleshoot and resolve complex digital workflow issues. • Act as a liaison between project teams, IT, and software vendors to resolve issues and remove blockers.

• Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems • Serve as primary point of contact for all vendors working within assigned facilities • Lead vendor performance management, business reviews, and continuous improvement initiatives • Monitor vendor compliance with contractual obligations, service level agreements, and performance standards • Track and analyze vendor performance including Work Order completion rates, response times, and quality of service • Maintain regular communication with vendors to address issues, discuss performance, and identify improvement opportunities • Verify and ensure accurate billing and invoice justification based on Corrigo system data • Process vendor payments in accordance with contractual terms and approval workflows • Develop and manage vendor CAPEX and OPEX budgets including planning for infrastructure upgrades, maintenance, repairs, and equipment replacements • Maintain approved vendor budget variance ≤ 5% in each expense category • Implement comprehensive warranty management program to track, enforce, and maximize the value of warranties on vendor-provided services and equipment • Establish and maintain centralized repository of all active warranties • Monitor warranty expiration dates and coordinate timely claims for covered repairs and replacements • Manage all aspects of vendor training to ensure familiarity with data center operations and critical systems • Provide advance training and notification to all contractors regarding the data center's critical functions and work requirements, including incident contact response lists • Ensure Data Center Work Rules are well-understood among all vendors and contractors • Coordinate vendor onboarding activities including system access setup, documentation collection, and stakeholder introductions • Maintain all vendor-related documentation including contracts, service agreements, insurance certificates, and compliance records • Ensure compliance with all regulatory laws and guidelines as they relate to vendor operations within the data center's infrastructure • Prepare and report on vendor KPIs to track performance against established targets • Provide technical input and support to facility projects and modifications involving vendors, including construction support, commissioning, and final acceptance • Oversee activities of contractors working within the data center as representatives of the facility or as tenant contractors • Develop, review, and approve vendor work efforts including Mission Critical Statements for assigned facilities and systems • Identify vendor performance issues and implement corrective action plans • Conduct regular vendor business reviews to assess performance and alignment with facility objectives • Drive continuous improvement initiatives with vendor partners and implement best practices • Directly supervise Vendor Coordinator and vendor management support staff • Build actionable and measurable career development plans for all direct reports and engage in consistent performance conversations • Alert management of vendor performance issues or building discrepancies requiring escalation.

• Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems. • Serve as primary point of contact for all vendors working within assigned facilities. • Lead vendor performance management, business reviews, and continuous improvement initiatives. • Monitor vendor compliance with contractual obligations, service level agreements, and performance standards. • Track and analyze vendor performance including Work Order completion rates, response times, and quality of service. • Maintain regular communication with vendors to address issues, discuss performance, and identify improvement opportunities. • Verify and ensure accurate billing and invoice justification based on Corrigo system data. • Process vendor payments in accordance with contractual terms and approval workflows. • Develop and manage vendor CAPEX and OPEX budgets including planning for infrastructure upgrades, maintenance, repairs, and equipment replacements. • Maintain approved vendor budget variance ≤ 5% in each expense category. • Implement comprehensive warranty management program to track, enforce, and maximize the value of warranties on vendor-provided services and equipment. • Establish and maintain centralized repository of all active warranties. • Monitor warranty expiration dates and coordinate timely claims for covered repairs and replacements. • Manage all aspects of vendor training to ensure familiarity with data center operations and critical systems. • Provide advance training and notification to all contractors regarding the data center's critical functions and work requirements, including incident contact response lists. • Ensure Data Center Work Rules are well-understood among all vendors and contractors. • Coordinate vendor onboarding activities including system access setup, documentation collection, and stakeholder introductions. • Maintain all vendor-related documentation including contracts, service agreements, insurance certificates, and compliance records. • Ensure compliance with all regulatory laws and guidelines as they relate to vendor operations within the data center's infrastructure. • Prepare and report on vendor KPIs to track performance against established targets. • Provide technical input and support to facility projects and modifications involving vendors, including construction support, commissioning, and final acceptance. • Oversee activities of contractors working within the data center as representatives of the facility or as tenant contractors. • Develop, review, and approve vendor work efforts including Mission Critical Statements for assigned facilities and systems. • Identify vendor performance issues and implement corrective action plans. • Conduct regular vendor business reviews to assess performance and alignment with facility objectives. • Drive continuous improvement initiatives with vendor partners and implement best practices. • Directly supervise Vendor Coordinator and vendor management support staff. • Build actionable and measurable career development plans for all direct reports and engage in consistent performance conversations. • Alert management of vendor performance issues or building discrepancies requiring escalation.

• Provides strategic and practice leadership for ISAR and Cultural Safety, translating organizational priorities into frameworks, standards, and guiding approaches that shape work across the organization. • Leads and supports a team responsible for delivering JCC workplans and organizational initiatives, including system-level work, events and learning, employee programs, and governance and committee support. • Establishes direction, priorities, and expectations for team deliverables, ensuring alignment with organizational commitments and provincial strategies. • Ensures coherence, quality, and consistency of ISAR and Cultural Safety work across diverse initiatives, balancing strategic intent with practical application. • Serves as an advisor to leadership, governance bodies, and committees, influencing direction through expert guidance and evidence-informed recommendations. • Identifies systemic risks, gaps, and opportunities, advising on strategies to strengthen organizational and system-level impact. • Interprets and mobilizes emerging research, policy, and leading practices to continuously evolve approaches. • Provides leadership, coaching, and development to team members, enabling them to effectively design and deliver initiatives within their scope. • Builds and sustains trust-based relationships with Indigenous and system partners to inform, guide, and align the organization’s work, including the Ministry of Health, Health Authorities, FNHA, and Métis Nation BC. • Provides strategic guidance and support to ISAR CS governance and advisory bodies, including the JCC ISAR Steering Committee and Indigenous Guiding Circle.