• Reviews, analyzes, and evaluates business systems and user needs • Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies • Detect, and report system errors and discrepancies, analyze and develop specifications for the correction of errors • Assist in maintaining interfaces between commercial system vendors. • Performs functionality and system testing to simulate end user experience • Perform exploratory testing and analysis for quality assurance before an application is released. • May lead and direct the work of others.

• Own and support NetSuite functionality across key areas such as GL, AP, AR, billing, and reporting, ensuring the system is reliable and aligned with business needs • Work closely with Accounting to understand current workflows, identify inefficiencies, and convert manual processes into system-driven solutions • Maintain and improve data integrity across finance systems by managing mappings (GL, vendors, cost centers) and resolving inconsistencies at the source • Support billing and revenue processes by ensuring correct system behavior, especially in areas like billing schedules, adjustments, and downstream revenue impact • Troubleshoot system and integration issues, perform root cause analysis, and implement scalable fixes rather than temporary workarounds • Collaborate with cross-functional teams (Procurement, Payroll, RevOps) to support finance-related system improvements and ensure smooth data flow across systems

Role Description Responsible for formulating and defining complex information systems scope and objectives through research, analysis, testing, and fact-finding combined with a comprehensive understanding of business systems and industry requirements. Serves as a pro-active business partner and as part of a North American team to enable business through technology in an integrated enterprise systems environment. Understands current market trends and best practices and formulates some propositions to enhance the business performance. - First level contact for the business for any inquiries including systems support, improvement analyses, and advice. - Provides ongoing responsibility for system failure prevention, system issue escalations and user inquiries, including regular system maintenance and support which may require evening, weekend, and on-call support. - Seeks constant improvement opportunities and appropriately challenges processes to ensure consistency. Facilitates process improvement discussions with business, vendors and IT. - Responsible for evaluating and developing reliable and efficient solutions to fulfill complex business requirements. - Responsible for system requirements, detailed functional specifications, compliance, system configuration, unit testing, integration testing, user acceptance, and deployment. Provides post-implementation process and application support. May act as work stream leader from start to finish on a project/product lifecycle. - Generates ideas for products and services that provide realistic and tangible benefit. - Provides leadership and training to less experienced Analysts and cross training as appropriate. Qualifications - Bachelor’s degree in IT and/or expert system/process understanding management or equivalent. - Minimum 5 years’ experience in Business Analytics. Additionally strong vendor management skillsets. - Minimum 5 years’ experience in systems solution design, integration or development. - Minimum 5 years’ experience in Project Management. - Business Area Process detailed experience in relevant field - Finance. - Compliance: internal and external audit, Sarbanes-Oxley. - Well versed in systems integration, including Cloud platforms. - Preferred: Experience in the Consumer Products Goods industry. - Expertise in supporting ERP systems and other Finance Applications. - Advanced knowledge of cloud-based platform integrations and solutions, for example, SAP, Concur, Lease Accelerator, SAGE, or equivalent experience with similar applications. - Knowledge with AI tools and the ability to apply them to drive business value. Requirements - In-depth understanding of relevant business process within the area of the business they will support – Finance. - Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail. - Computer skills including MS Office programs such as Outlook, Word, Excel, PowerPoint. - Ability to work additional hours/OT as needed. - Project management skills in technical or business area. - Strong interpersonal skills and ability to communicate (verbal/writing) effectively. - Self-motivated and strong analytical/problem solving skills. - Ability to collaborate and build relationships at all levels of the organization and across other functional areas. - Ability to maintain a high level of confidentiality. - Preferred knowledge of the Consumer Product Goods Industry. - Experience supporting key business systems for area of focus – For example, SAP, Blue Yonder, Oracle EPM, Workday, etc. Or equivalent experience with other similar applications. Benefits - Compensation: $81,000 - $130,000 (commensurate with experience and location). - Medical, Prescription, Dental, Vision Coverage. - Flexible spending accounts. - Disability coverage. - Life insurance. - Critical illness and accident insurance. - Legal and identity protection insurance. - Pet insurance. - Employee assistance program. - Commuter benefits. - Tuition assistance. - Adoption assistance. - 401(k). - PTO.

• Understand and interpret business objectives, operational challenges, and strategic goals to define system needs. • Identify, evaluate, and recommend alternative technical and process solutions to meet business requirements. • Perform feasibility, impact, and cost/benefit analyses of proposed changes and new solutions. • Analyze user requirements, procedures, and problems to determine how to automate processes or improve existing computer systems. • Confer with personnel across relevant organizational units to: Review and analyze current operational procedures and workflows. • Identify issues, bottlenecks, and improvement opportunities. • Determine specific input and output requirements, including data entry formats, data summarization, and report layouts. • Develop detailed documentation of user needs, system and program functions, and the steps required to develop, configure, or modify applications. • Review system capabilities, technical specifications, integration points, and scheduling limitations to determine whether requested programs or changes can be supported within the existing environment. • Collaborate with developers, architects, and other IT staff to translate functional requirements into technical specifications and design artifacts. • Provide guidance on system configuration, data structures, interfaces, and workflows to ensure alignment with business requirements. • Assess the impact of new requirements or changes on existing systems, processes, and data. • Recommend sequencing, phasing, and prioritization of system changes to minimize disruption and optimize value. • Support planning and coordination of system implementations, upgrades, and enhancements. • Assist in developing test plans, scenarios, and scripts based on requirements and system design. • Support system testing and user acceptance testing (UAT), ensuring that implemented solutions meet documented requirements and business expectations. • Provide post-implementation analysis and support to verify solution effectiveness and identify opportunities for further optimization. • Other duties as assigned .