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Innovation & Technology Enabling Business Growth
Senior Microsoft O365 Cloud Engineer
Location
United States
Posted
64 days ago
Salary
$90K - $100K / year
Seniority
Senior
Job Description
Senior Microsoft O365 Cloud Engineer
Ascend Technologies
• Analyze each client's specific request and determine the underlying problem and recommend proper solution • In-depth skills administering O365 and supporting Microsoft email platforms, including Exchange Server in a hybrid configuration • Manage Microsoft Volume Licenses, EA and Reservation • In-depth experience baselining & configuring OneDrive, Teams, Sharepoint, Conditional Access controls, and MFA • Operational expertise InTune and other MDM solutions • Troubleshoot SQL Database and SQL reporting • Design, develop, and implement cloud-based solutions using Microsoft Azure • Implement and manage virtual servers (Hyper-V/VMware) • Server administration – Drive expansion, Root cause analysis • Administration of Azure AD/Entra ID • Support applications and functions in Azure Cloud • Monitor new developments and emerging Cloud technology trends and identify new products with potential benefit to Ascend clients with in-depth research of each product • Participate in the design, implementation and administration of Cloud-based platform solutions working alongside architects and other teams to ensure current and future business requirements are considered • Partner with Information Security/Cybersecurity to ensure infrastructure solutions comply with Cloud security standards • Troubleshoot InTune and other MDM solution experience • Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution • Consistently create and maintain documentation of client environments and Ascend Technologies best practices and processes • Other responsibilities assigned by management
Job Requirements
- Bachelor’s Degree in a technical field preferred
- Prefer 8+ years of professional IT experience in a client facing role plus 5+ years of experience supporting O365, Exchange online, SharePoint, Teams and Azure
- Ability to function on application and technical tasks with little or no supervision
- Adapt when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Strong communication skills to be able to work with clients and assist non-technical users with troubleshooting remotely
- Proven excellence in decision making when multiple alternatives are presented
- Ability to lead major incident escalation and resolution efforts
- Excellent organizational, verbal and written communication skills
- Microsoft (MCSE), AZ-104 at minimum with AZ-500 certifications preferred
- Advanced PowerShell scripting experience
Benefits
- health, dental, and vision insurance
- retirement savings options
- flexible time off (FTO)
- professional development opportunities
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