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Ascend Technologies logo
Ascend Technologies

Innovation & Technology Enabling Business Growth

Senior Microsoft O365 Cloud Engineer

Cloud EngineerCloud EngineerFull TimeRemoteSeniorTeam 201-500Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

64 days ago

Salary

$90K - $100K / year

Seniority

Senior

Bachelor Degree8 yrs expEnglishAzureCloudCyber SecuritySQLVMware

Job Description

Senior Microsoft O365 Cloud Engineer

Ascend Technologies

• Analyze each client's specific request and determine the underlying problem and recommend proper solution • In-depth skills administering O365 and supporting Microsoft email platforms, including Exchange Server in a hybrid configuration • Manage Microsoft Volume Licenses, EA and Reservation • In-depth experience baselining & configuring OneDrive, Teams, Sharepoint, Conditional Access controls, and MFA • Operational expertise InTune and other MDM solutions • Troubleshoot SQL Database and SQL reporting • Design, develop, and implement cloud-based solutions using Microsoft Azure • Implement and manage virtual servers (Hyper-V/VMware) • Server administration – Drive expansion, Root cause analysis • Administration of Azure AD/Entra ID • Support applications and functions in Azure Cloud • Monitor new developments and emerging Cloud technology trends and identify new products with potential benefit to Ascend clients with in-depth research of each product • Participate in the design, implementation and administration of Cloud-based platform solutions working alongside architects and other teams to ensure current and future business requirements are considered • Partner with Information Security/Cybersecurity to ensure infrastructure solutions comply with Cloud security standards • Troubleshoot InTune and other MDM solution experience • Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution • Consistently create and maintain documentation of client environments and Ascend Technologies best practices and processes • Other responsibilities assigned by management

Job Requirements

  • Bachelor’s Degree in a technical field preferred
  • Prefer 8+ years of professional IT experience in a client facing role plus 5+ years of experience supporting O365, Exchange online, SharePoint, Teams and Azure
  • Ability to function on application and technical tasks with little or no supervision
  • Adapt when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change
  • Strong communication skills to be able to work with clients and assist non-technical users with troubleshooting remotely
  • Proven excellence in decision making when multiple alternatives are presented
  • Ability to lead major incident escalation and resolution efforts
  • Excellent organizational, verbal and written communication skills
  • Microsoft (MCSE), AZ-104 at minimum with AZ-500 certifications preferred
  • Advanced PowerShell scripting experience

Benefits

  • health, dental, and vision insurance
  • retirement savings options
  • flexible time off (FTO)
  • professional development opportunities

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