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BP, short for British Petroleum, is a global energy company with nearly 75,000 associates in 72 countries across Europe, the Americas, Africa, the Middle East,
Technical Services Engineer
Location
North Carolina + 1 moreAll locations: North Carolina | South Carolina
Posted
30 days ago
Salary
0
Seniority
Mid Level
Job Description
Technical Services Engineer
BP - British Petroleum
• Provide expert technical guidance via our technical helpdesk to customers, distributors, and internal interested parties understanding their challenges and recommending appropriate Castrol Industrial lubricant products & solutions • Conduct value selling activities, collaborating with sales teams in the field to develop and close new business • Ensure seamless execution of the customer promise, from initial consultation to solution delivery and ongoing service and support • Actively listen to customer feedback and translate technical needs into actionable insights for product development and product improvement • Maintain comprehensive application and product knowledge, effectively communicating the benefits and features of our lubricant portfolio and recommending products that provide value to both customer and BP-Castrol • Drive offer execution and growth initiatives, contributing to the expansion of Castrol lubricant market share • Cultivate and maintain strong partner relationships, encouraging collaboration and improving mutual success • Coach and train internal teams and distributors on technical aspects of Industrial lubricants and application guidelines
Job Requirements
- Bachelor’s degree in Engineering or related field – Mechanical, Chemical, Lubrication, Manufacturing, or other related engineering focus
- Experience of 2-4+ years in technical/engineering role, preferably in our core markets or related Industrial manufacturing environment
- Excellent Safety Leadership and ensure HSSE excellence is achieved & maintained
- Demonstrated strong technical acumen, with the ability to understand a large variety of customer field applications and make product & solution recommendations that drive value
- Excellent value selling skills, with a track record of identifying needs and providing tailored solutions
- Strong commitment to customer promise execution and delivering exceptional service
- Proficient communication and customer service skills, with the ability to engage effectively with customers, address inquiries clearly, and build positive trust‑based relationships
- Excellent computer application skills, including MS Office, Outlook, Windows and generally high efficiency with computing applications and typing skills
- Ability to travel, up to 50% of the time
Benefits
- flexible working options
- a generous paid parental leave policy
- excellent retirement benefits
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