• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work. • Maintain accurate inventory records, stocking levels, and reorder points. • Develop and oversee inventory control processes, cycle counts, and audits. • Ensure parts are properly stored, labeled, and accessible to the service team. • Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites. • Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis. • Continuously refine stocking strategies to balance availability with carrying costs. • Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty. • Prepare and deliver spare parts quotes to customers. • Provide parts quotes for out-of-warranty service requests on a case-by-case basis. • Educate customers on the value of maintaining critical spare parts on site. • Develop and maintain strong relationships with key parts vendors and suppliers. • Monitor lead times, pricing, and parts availability across the supply base. • Identify and qualify suitable replacement parts and alternate sources to reduce supply risk. • Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing. • Negotiate pricing, terms, and supply agreements with vendors. • Lead and develop the Spare Parts Department team. • Establish department goals, KPIs, and reporting that align with Operations objectives. • Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams. • Report regularly to the COO on department performance, risks, and opportunities.

• Own the overall creative vision and quality bar for creative production across workstreams ensuring quality, efficiency, and scalability • Translate our brand vision into clear creative direction for our in-house and external creative partners/resources, providing input to their work and ensuring that their results meet the team needs for future iterations and applications • Lead, mentor, and develop creative team members across disciplines • Elevate the team’s ability to think conceptually, execute systematically, and work cross-functionally to meet project and business objectives • Establish and refine processes that improve speed, output, and creative effectiveness • Identify, evaluate, and manage external creative production vendors and partners • Partner with Growth, Product Marketing, Content, and other teams to align creative with business goals in mind • Continually update best practices for Hometap to drive response and action from our creative efforts; incorporate up-to-date research, channel best practices, and third party expertise (e.g. Google, Facebook, Media agency guidelines) to inform all our efforts • Partner with creative project management to resource and prioritize work according to priority • Bring forward-thinking ideas rooted in industry trends, performance insights, and cultural relevance

Role Description We are seeking a visionary and hands-on Group Creative Director with a rare combination of exceptional design sensibility and copy leadership. This role is ideal for a hybrid creative leader who thrives at both the strategic and executional levels, capable of guiding transformative brand initiatives while also rolling up their sleeves to craft meaningful, high-quality work. This GCD will play a pivotal role in shaping creative direction for a major client navigating a significant acquisition, requiring both strategic clarity and creative adaptability across complex ecosystems—including product, digital, and customer experience. Creative Leadership & Vision - Lead and inspire multidisciplinary creative teams across design, copy, UX/UI, and digital experience - Define and evolve holistic creative strategies aligned with business objectives, especially during periods of transformation - Ensure a consistent, high-quality creative vision across all touchpoints—brand, product, web, and consumer journeys - Act as a senior creative voice in client engagements, building trust and influencing stakeholders at the executive level Strategic Thinking - Translate complex business challenges into clear, compelling creative strategies - Architect end-to-end customer journeys that connect brand narrative with product experience - Partner closely with strategy, product, and technology teams to develop insight-driven, scalable solutions - Navigate ambiguity and guide clients through major transitions such as acquisitions, rebrands, and integration efforts Executional Excellence - Remain deeply engaged in the work—providing hands-on direction in design systems, campaigns, UI/UX, and messaging frameworks - Elevate both visual craft and storytelling, ensuring breakthrough ideas are realized with precision - Review and refine creative output across channels, ensuring consistency and impact AI-Enabled Creative Workflows - Champion the integration of AI tools and workflows (e.g., generative design, content automation, rapid prototyping) into the creative process - Identify opportunities to improve efficiency, experimentation, and scalability through AI - Guide teams in adopting AI responsibly while maintaining creative integrity and originality Cross-Functional Collaboration - Collaborate with product, engineering, and marketing teams to deliver seamless digital and physical experiences - Work across telecom and/or consumer electronics ecosystems, understanding product complexity and lifecycle - Align creative outcomes with business goals, technical feasibility, and user needs Team Leadership & Development - Mentor and grow senior creative talent across disciplines - Foster a culture of craft, curiosity, and innovation - Build resilient, high-performing teams that can flex between strategic thinking and rapid execution Qualifications - 12+ years of experience in creative leadership roles, with integrated expertise in both design and copy - Proven experience in telecom, consumer electronics, or similarly complex product-driven industries - Strong portfolio demonstrating: - Strategic brand development - Product and digital experience design (UI/UX) - Integrated campaigns and storytelling - Demonstrated success leading creative efforts through major transformations (e.g., mergers, acquisitions, or rebrands) - Deep understanding of customer journey mapping, digital ecosystems, and omnichannel experiences - Experience working with or implementing AI-enabled creative tools and workflows - Exceptional communication and storytelling skills, with the ability to influence at senior client levels - Comfortable balancing big-picture thinking with hands-on execution Preferred Attributes - Hybrid thinker: equally strong in conceptual storytelling and visual systems - Naturally curious and future-focused, especially around emerging technologies and AI in creativity - Comfortable operating in fast-moving, ambiguous environments - Collaborative leader who builds alignment across disciplines and stakeholders Benefits - Unlimited PTO after 90-days of employment - 10 paid holidays - Comprehensive benefits including medical, dental, vision - 401k with employer matching (after 1 year of service) - Referral bonus for bringing great talent to the organization - A savings discount plan on entertainment, hotel stays, travel, shopping, and more! Compensation In accordance with applicable pay-transparency laws, the compensation range for this role reflects a good-faith estimate based on factors including internal equity, relevant experience, skills, qualifications, geographic location, and market data. Final compensation will be determined at the time of offer. Range: $130,000-184,000 USD annually. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. What's next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. For US based roles, ITG participates in E-Verify, the federal program for electronic verification of eligibility.

• Concept creative campaigns, social-first content, and product concepts that feel fresh, unexpected, and on-brand. • Lead smaller-scale creative projects from concept through final execution with increasing autonomy. • Bring thoughtful references, fresh inspiration, and a strong creative POV to the table consistently. Stay tapped into internet culture, fashion, beauty, entertainment, and emerging creative trends. • Support photo and video shoots from pre-production through post-production, including on set direction, shotlists, creative briefs, retouching notes, and crop guidelines. • Produce high-quality assets with strong attention to craft and detail. • Brief and provide creative feedback to internal and external collaborators as needed (creators, photographers, stylists, etc). • Jump into content creation as needed - solving creative problems in real time — whether that means designing, editing, or animating. • Contribute meaningfully to brainstorms and collaborative creative workstreams. • Partner closely with social, design, copy, brand marketing, and creative production to ensure cohesive storytelling and execution across touchpoints. • Present creative ideas clearly and confidently to stakeholders, building and maintaining organized up-to-date creative decks. • Manage timelines, feedback, and shifting priorities while maintaining a positive and solutions-oriented attitude.