Credentialing Specialist
Location
United States
Posted
67 days ago
Salary
$30 - $37 / hour
Seniority
Junior
Job Description
Credentialing Specialist
BetterHelp
• Supervision of the credentialing associate team • Training of the credentialing associate team • Documentation of all BetterHelp Insurance Credentialing processes • Analyze and update processes to improve as needed • Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team • Identify and problem solve inefficiencies in credentialing and recredentialing processes • Develop and maintain the credentialing team’s relationship with other BetterHelp Teams • Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. • Analyze and update processes to improve timelines • Maintain accurate and up-to-date provider information in internal databases and Verifiable. • Liaise with CVO to resolve any issues or delays in the credentialing process. • Provide regular updates to leadership on key metrics and process improvements.
Job Requirements
- 1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting.
- Strong understanding of NCQA credentialing requirements and best practices.
- Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable).
- Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines.
- Experience in behavioral health or mental health provider credentialing.
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
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