• Performing troubleshooting and analysis, including log file investigation • Acting as a technical focal point in relationships to fellow IT Professionals • Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works • Documenting of all customer interactions accurately and within SLA in our CRM tool

• Performing troubleshooting and analysis, including log file investigation • Acting as a technical focal point in relationships to fellow IT Professionals • Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works • Documenting of all customer interactions accurately and within SLA in our CRM tool

• Take part in fire alarm projects from initiation to completion, ensuring adherence to project timelines and budgets • Develop and maintain project documentation, including drawings, specifications, and reports • Ensure compliance with industry standards, codes, and regulations • Provide technical support and troubleshooting assistance to resolve issues during project implementation • Collaborate with cross-functional teams to deliver integrated fire protection solutions

Role Description Qualis LLC is seeking a skilled Mid-Level Tool Design Engineer to join our team supporting cutting-edge aerospace programs. In this role, you will be responsible for the design, modeling, and documentation of tooling solutions used in the manufacturing and assembly of complex aerospace hardware. You will work cross-functionally with engineering teams and interface directly with program stakeholders to deliver high-quality, review-ready tool designs that meet program requirements. Duration of this contract 1099 job is expected to be 6 months. This is a fully remote position but may require travel to on-site customer or manufacturing facilities. Essential Duties: - 3D & 2D Tool Design Modeling - Develop complete 3D and 2D models and engineering drawings using CREO and/or CATIA software - Produce drawings in .CATDrawing or .drw file formats in accordance with program standards - Ensure all models and drawings are fully complete and ready for peer review and final approval prior to submission - Incorporate review feedback and manage drawing revisions - Requirements Development - Develop and/or assist in developing tooling requirements for each tool created throughout the program lifecycle - Prepare and/or assist in preparing requirements material slides for design or requirements reviews - Produce presentation slides in .ppt file format, ensuring clarity, accuracy, and alignment with program objectives - Collaborate with systems and program engineering teams to ensure requirements are traceable and complete - Design Review Content - Develop presentation slides for formal design reviews, based on provided Concepts of Operations (CONOPs) for each tool - Produce design review presentations in PPT for tools designed, ensuring content is comprehensive and review-ready - Coordinate with engineering and program teams to ensure design review presentations accurately reflect tool design intent and CONOPs alignment - Tool Use Instructions - Author comprehensive tool use instruction documents for each tool designed, including but not limited to proper tool usage, inspection procedures, and maintenance requirements - Ensure instructions are clear, accurate, and suitable for use by technicians and operators in a manufacturing or assembly environment - Deliver all tool use instruction documents in Microsoft Word (.docx) file format - Coordinate with subject matter experts, safety personnel, and program teams to validate instruction content prior to release - Procurement Support Documents - Conduct and document analysis of available suppliers for tooling materials and components, including all supporting trade studies performed and supplier attributes considered (e.g., lead time, cost, quality, capability) - Create and maintain Purchase Order (PO) tracking documents to support procurement activities throughout the program lifecycle - Deliver all supplier analysis and PO tracking documents in .xlsx file format - Provide any supporting tools developed for analysis or tracking purposes in their original source file format - Stress Analyses - Perform load analyses for tools designed to verify structural adequacy under expected operating conditions - Execute load analyses using hand calculations or Finite Element Analysis (FEA) models as required by the complexity of the tool and program requirements - Submit FEA analyses and associated models in ANSYS file format - Submit hand calculations in Microsoft Excel or MathCAD format - Ensure all stress analyses are traceable to tool requirements and are review-ready for program milestones Qualifications - Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related technical field - 3–6 years of experience in tool design or manufacturing engineering within aerospace, defense, or a related industry - Proficiency in CREO and/or CATIA for 3D modeling and 2D drawing creation - Experience producing engineering drawings in .CATDrawing or .drw format - Demonstrated ability to develop and document engineering requirements - Proficiency in Microsoft PowerPoint for preparing technical presentation materials - Strong attention to detail and ability to produce review-ready deliverables - Must be a U.S. Citizen and be able to obtain and maintain any necessary facility access credentials Preferred Experience - Experience working on programs with NASA, commercial space, DOD space or other space/launch vehicle customers - Familiarity with requirement and design review processes and requirements management frameworks - Experience with GD&T (Geometric Dimensioning and Tolerancing) per ASME Y14.5 - Knowledge of aerospace manufacturing processes, including composites, machined parts, and GSE tooling - Experience with WindChill PLM - Experience working in an ITAR-controlled environment Benefits - Qualis LLC is committed to hiring and retaining a diverse and talented workforce who can contribute to the mission and vision of the Company. - Our employees are our greatest asset and we promote a positive work environment, teamwork, professional growth, innovation, community involvement, flexible scheduling and a family-friendly work environment. Company Description Equal Opportunity Employer/M/F/Vet/Disabled and a Participant in E-Verify.