• Build and scale a strong culture of operational excellence by defining standards and coaching teams to own reliability and availability. • Drive mature DevOps/SRE practices, including incident response and PIRs, on-call readiness, runbooks, alerting, observability, and release/change management. • Establish reliability frameworks such as SLIs/SLOs and error budgets, and use them to guide prioritization and engineering trade-offs. • Provide visibility into system health through clear operational metrics and reliability reporting. • Guide teams in the design, development, evolution, and operation of large-scale, distributed cloud systems. • Influence product and system direction through design reviews, architectural discussions, and cross-team collaboration. • Share knowledge through clear, high-quality documentation and technical communication—internally and, where appropriate, externally—to help teams build and operate systems more effectively. • As the reliability foundation matures, grow into broader application and product development leadership, contributing architectural and technical depth beyond operations.

• Build and scale a strong culture of operational excellence by defining standards and coaching teams to own reliability and availability. • Drive mature DevOps/SRE practices, including incident response and PIRs, on-call readiness, runbooks, alerting, observability, and release/change management. • Establish reliability frameworks such as SLIs/SLOs and error budgets, and use them to guide prioritization and engineering trade-offs. • Provide visibility into system health through clear operational metrics and reliability reporting. • Guide teams in the design, development, evolution, and operation of large-scale, distributed cloud systems. • Influence product and system direction through design reviews, architectural discussions, and cross-team collaboration. • Share knowledge through clear, high-quality documentation and technical communication—internally and, where appropriate, externally—to help teams build and operate systems more effectively. • As the reliability foundation matures, grow into broader application and product development leadership, contributing architectural and technical depth beyond operations.

• Build and scale a strong culture of operational excellence by defining standards and coaching teams to own reliability and availability. • Drive mature DevOps/SRE practices, including incident response and PIRs, on-call readiness, runbooks, alerting, observability, and release/change management. • Establish reliability frameworks such as SLIs/SLOs and error budgets, and use them to guide prioritization and engineering trade-offs. • Provide visibility into system health through clear operational metrics and reliability reporting. • Guide teams in the design, development, evolution, and operation of large-scale, distributed cloud systems. • Influence product and system direction through design reviews, architectural discussions, and cross-team collaboration. • Share knowledge through clear, high-quality documentation and technical communication—internally and, where appropriate, externally—to help teams build and operate systems more effectively. • As the reliability foundation matures, grow into broader application and product development leadership, contributing architectural and technical depth beyond operations.

• Contribute to OpenTelemetry components and related open source projects across the ecosystem. • Help define and execute Grafana Labs’ technical strategy for OpenTelemetry. • Collaborate with upstream maintainers, contributors, and users in open source communities. • Serve as an OpenTelemetry expert within Grafana Labs and externally. • Build clean, robust, performant software that can be maintained and extended by others. • Partner with Product, Support, GTM, and other engineering teams to connect customer needs with technical direction. • Mentor engineers across levels through design reviews, code reviews, technical guidance, and open collaboration. • Write documentation, examples, blog posts, or other technical materials that help users and internal teams understand OpenTelemetry.