Title: Business Analyst Credit Union (Remote - OR, WA, or ID) Location: Eugene United States Job Description: OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we dofrom how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day. We are currently seeking an experienced Business Analyst to join our Technology Services team. This is a remote opportunity for candidates residing in Oregon or Washington, or Idaho. Pay range: $45.50$64.50 per hour, depending on experience and qualifications. About the Role: The Business Analyst serves as a technical business partner, bridging Lending, Operations, and core-bankingadjacent business units with Technology Services teams. Using appropriate methodologies, the role supports initiatives across the full lifecycle, including scoping and estimation, requirements discovery, test configuration, product setup, integration validation, and post-deployment support. Key responsibilities include: - Partnering cross-functionally to scope, estimate, and deliver technology solutions - Supporting initiatives from requirements discovery through deployment and UAT - Developing functional requirements, user stories, and process documentation - Working collaboratively within Agile and Scrum teams to facilitate ongoing incremental enhancements. - Identifying risks, dependencies, and roadblocks across projects - Providing Level 2 application support, incident analysis, and escalation coordination - Serving as a technical SME for lending and business-critical systems - Ensuring compliance with OCCU standards and regulatory requirements What Were Looking For: - Minimum 5 years of Business Analyst experience. - Minimum 3 years of business-to-consumer experience. - Strong analytical and problem-solving skills - Hands-on experience with user testing. - Experience supporting application configuration, integrations, and production environments. - Configure systems and test environments, aligned with role-based access, to support effective UAT, end-to-end workflow validation, and production-readiness checks. - Strong communication skills and the ability to collaborate across technical and non-technical teams. Technical & Professional Knowledge: - Practical proficiency with Microsoft Office and Visio. - Experience documenting processes, requirements, and workflows. - Financial services or credit union experience preferred. Education: - Bachelors degree in technical, business, or a related field required, or equivalent experience demonstrating measurable business outcomes. An equivalent combination of education and experience will be considered. Why Join OCCU: OCCU offers a comprehensive total rewards package, including: - Low-cost medical, dental, and vision insurance - 401(k) retirement plan with employer match - Paid time off plus 13 paid holidays - Tuition reimbursement for eligible education and training - Company-paid long-term disability - 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities OCCU is an Equal Opportunity Employer and welcomes applications from all qualified candidates. If youre passionate about technology leadership, collaboration, and making a positive impact, we encourage you to apply online by submitting your resume and cover letter outlining your qualifications and experience.

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker • Identifying project/service stakeholders at an early stage and working with them to ensure that the Act as a bridge between business stakeholders and Salesforce technical teams. • Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions. • Validate solution feasibility against Salesforce platform capabilities and project constraints. • Prepare and maintain process flows, business process models, functional diagrams, and documentation. • Participate actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. • Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. • Support user adoption through training materials, user guides, and release notes. • Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities. • Deliverables are in sync with the benefits defined in the business case. • Planning, organizing, and monitoring the project to deliver high quality business solutions. • Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle. • Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance • Ensuring project quality of work meets defined governance, process standards and best practices. • Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure • Assisting the account management team in responding to new project requests • Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Role Description Na Beyond Soluções, acreditamos que pessoas são o centro de toda grande transformação. Não enxergamos talentos como simples recursos, mas como profissionais reais, com histórias, ambições e potencial para ir além. Atuamos há mais de 8 anos no mercado, oferecendo Outsourcing 2.0, consultoria tech e squads de alta performance, com forte presença no setor financeiro. Somos movidos por inovação, qualidade e um compromisso genuíno com quem veste a camisa junto com a gente. Nosso compromisso é claro: - Conectar talentos de tecnologia a projetos reais, - de alto impacto, - em ambientes saudáveis, - e com oportunidades de crescimento profissional de ponta a ponta. Buscamos profissionais que combinam uma base técnica sólida, curiosidade, mentalidade de produto e vontade de construir o futuro. Requirements - Conhecimento em Scrum, Kanban, métricas ágeis, discovery/delivery, gestão de backlog, refinamento e melhoria contínua. - Experiência com configuração de boards, workflows, dashboards, filtros JQL, hierarquia de issues, relatórios e boas práticas de governança da ferramenta. - Vivência em escrita de histórias, critérios de aceite, épicos, priorização, roadmap, discovery e alinhamento com objetivos de negócio. - Noções de ciclo de desenvolvimento, QA, homologação, bugs, débitos técnicos, releases e integração com times técnicos. - Conhecimento em métricas como lead time, cycle time, throughput, WIP, burndown, burnup, ageing, previsibilidade, retrabalho e qualidade da entrega. - Experiência com ritos, fóruns, indicadores, cadência de acompanhamento e gestão visual. - Forte capacidade de influência sem autoridade formal. - Boa escuta e habilidade para atuar com Produto, Tecnologia, QA, liderança e negócio. - Comunicação clara, objetiva e didática. - Capacidade de simplificar conceitos técnicos e metodológicos. - Perfil mão na massa, com capacidade de estruturar e executar. - Maturidade para atuar em ambiente em formação, com ambiguidade e mudanças. - Postura colaborativa, sem impor metodologia de forma engessada. - Capacidade de dar feedbacks sobre maturidade, qualidade e disciplina de execução. Benefits - Escala 4x3, tendo 3 dias de folga na semana; - Plano de saúde Unimed coparticipativo ou Bradesco para colaboradores e dependentes (regional, estadual ou nacional); - Clude Saúde: Fale com um médico qualquer hora, em qualquer lugar! Com o Clude você tem acesso a atendimento digital e outras soluções de saúde de forma online; - Plano odontológico OdontoPrev coparticipativo, para colaboradores e dependentes; - Vale-alimentação no valor de R$ 1.000,00 mensais e Vale-refeição no valor de R$ 33,70 por dia útil, ambos no Cartão Eva Card de benefícios flexíveis. - Wellhub (Gympass): Plataforma corporativa de atividade física, com foco na qualidade de vida e bem-estar, que permite acesso a academias e estúdios parceiros para colaboradores e dependentes; - Auxílio home-office de R$ 140,00 mensais. Para os colaboradores em regime híbrido, esta ajuda de custo é proporcional; - Infraestrutura para trabalho; - Um dia de folga para celebrar o seu aniversário com o benefício #SeuDiaEfí; - Universidade Corporativa; - Bolsa de estudos para colaboradores e dependentes, conforme política da empresa; - Bolsa de idiomas para colaboradores, conforme política da empresa; - Licença maternidade estendida de 7 meses e licença paternidade estendida de 30 dias, acolhendo também mães e pais adotivos; - Seguro de vida; - Programa de saúde emocional e desconto em atendimento psicológico para colaboradores e dependentes, por meio da plataforma Moodar; - Clube de Vantagens com descontos e parcerias exclusivas para colaboradores Efí. Processo Seletivo - Primeiro contato a fim de entender se nossas posições dão match com o seu momento de carreira; - Bate Papo com alguém do nosso time de Pessoas para te conhecer melhor e apresentar as nossas oportunidades; - Entrevista Técnica com as lideranças da área.

• Provides leadership and expertise and works closely with their peer group, team leads, application build teams and business, financial, operational, clinical and other stakeholders as designated to support assigned project and/or peer group functions. • Develops requirements and designs documentation along with use cases, based on user input. • Designs future state workflow and business processes, process analysis and creates testing strategies and offers input to peer team that supports planning and implementation of new systems or functions to ensure they are delivered with quality. • Documents current state and future state processes and conducts gap analysis for assigned projects. • Works with user communities to understand and document business requirements. • May lead design sessions and design complex enhancements fulfilling user requirements and goals. • Leads or actively participates in retrospective events with a continuous improvement mindset. • Leads and mentors the identification, recommendation and delivery of improvement opportunities for the business analysis and project processes. • Acts as mentor and role model for more junior analysts. • Shares knowledge and provides cross-training and peer support. • Develops and reviews procedures for business analysis and project lifecycle processes with Project Management Office. • Keeps current with business and strategic goals. • Understands other University service providers. • Develops a broad knowledge of University roles, processes, tools and architecture to better understand how the team works together to meet users' needs. • Leads business processes to identify needs, problems and opportunities and develops strategies to maximize opportunities/value delivery. • Engages with business leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value. • Writes and/or offers input to business cases for future potential projects. • Leads estimation and provides input for planning of future work with Project Management Office. • Delivers assigned tasks in alignment with project plans and estimates. • Leads or participates in project communications/meetings to promote and communicate project goals, timeframe and high-level changes. • Leads design reviews and code/configuration walkthroughs with technical, functional and/or vendor teams. • Works closely with functional and technical testers to prepare test plans, test scenarios and test data to complete testing and business process validation.