• Brindar atención integral a los usuarios de clientes corporativos de Contact Center y BPO • Gestionar sus solicitudes a través de canales escritos, aplicativos y puntos de atención • Garantizar soluciones oportunas bajo los protocolos establecidos • Contribuir a una experiencia de servicio memorable • Responsable de la atención de usuarios de los diferentes clientes de la Dirección de Clientes Propios Medellín

Job Type: Work From Home | Flexible Hours Position Overview We’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside. This position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential. Responsibilities - Guide clients through hotel and accommodation options - Provide friendly, professional customer support - Assist with booking confirmations and general travel questions - Keep organized notes and follow simple booking workflows - Attend virtual training and support calls Qualifications - Strong people skills and positive attitude - Dependable and self-motivated - Comfortable using email, online systems, and basic software - Passion for helping others and learning something new Benefits - Fully remote position - Flexible scheduling (part-time or full-time options) - Training, certification guidance, and support - Travel discounts and industry perks - Income opportunities tied to effort and consistency $25,000 - $75,000 a year 📌 Interested? Apply to attend an informational session where we explain the role, training, and next steps.

Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: - Assist clients in selecting and booking hotel accommodations - Provide accurate information on hotel amenities, pricing, and availability - Respond promptly and professionally to client inquiries via phone, email, or online chat - Maintain detailed and accurate records of client interactions and bookings - Collaborate with team members to ensure seamless client experiences - Stay updated on hotel offerings, travel trends, and industry changes - Attend virtual training sessions and team meetings Requirements: - Strong communication and customer service skills - Friendly, professional demeanor and positive attitude - Comfortable working independently and managing time effectively - Basic computer skills and a reliable internet connection - Interest in travel and helping clients plan memorable stays - Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: - Flexible, remote work environment - Full training and access to industry resources and tools - Supportive team culture and mentorship - Income-earning possibilities based on performance - Exclusive travel discounts and perks through industry partners - Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team!

Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities: - Respond to customer inquiries via email, phone, and chat in a timely and professional manner - Provide accurate information about travel bookings, itineraries, and policies - Troubleshoot common client issues and escalate complex matters as needed - Maintain up-to-date knowledge of supplier systems, policies, and procedures - Follow up with clients to ensure satisfaction and support post-booking - Log all communications accurately using internal systems - Maintain high levels of professionalism and empathy Preferred Qualifications: - Prior experience in customer service or the travel industry is a plus (but not required) - Strong communication skills and ability to work independently - Comfortable using online tools, booking portals, and CRM systems - Tech-savvy with a quiet, professional home workspace - Passionate about helping others and delivering great service - Must be 18+ and authorized to work in the United States What We Provide: - Full training and ongoing mentorship - Travel agent certification (if desired) - Access to travel discounts and perks - Supportive online community and tools to help you succeed $20,000 - $65,000 a year 🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!