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Asesor de Servicio al Cliente
Location
Colombia
Posted
74 days ago
Salary
$1,750.9K - $2,000K / month
Seniority
Junior
Job Description
Asesor de Servicio al Cliente
EMTELCO S.A.
• Brindar atención integral a los usuarios de clientes corporativos de Contact Center y BPO • Gestionar sus solicitudes a través de canales escritos, aplicativos y puntos de atención • Garantizar soluciones oportunas bajo los protocolos establecidos • Contribuir a una experiencia de servicio memorable • Responsable de la atención de usuarios de los diferentes clientes de la Dirección de Clientes Propios Medellín
Job Requirements
- Técnico o estudiante activo y/o aplazado de segundo (2) semestre en adelante de carrera Tecnológica o Profesional en áreas administrativas, ciencias sociales y humanas, sistemas e informática
- 6 meses de experiencia en Servicio al Cliente, preferiblemente en cantact center
Benefits
- Salario: $1.750.905 + aux de teletrabajo + $249.095 + todas las prestaciones de ley
- Contrato: Obra o labor.
- Horario: Lunes a viernes de 8:00 a.m. a 4:00p.m. sábados de 8:00 a.m. a 3:00 p.m. Descansa domingos y festivos
- Modalidad de trabajo: Teletrabajo Suplementario
- Capacitación: 33 días semi virtual con auxilio de $19.000 por día asistido
- Oportunidades de crecimiento
- Alianzas educativas para ti y tu familia
- Portafolio de beneficios comerciales
- Convenios financieros
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