• Set and drive the overall product strategy, vision, and roadmap, ensuring alignment with commercial objectives and long-term business strategy. • Ensure that the voice of the customer is reflected in our internal and external communication as well as at the Executive Leadership Team meetings and discussions. • Partner closely with Sales and Marketing on the Go-to-Market strategy, taking substantial input on product packaging, messaging, pricing, and partnerships to maximize market impact and P&L performance. • Implement robust, modern agile product development processes. Maintain a bias towards data-driven execution, balancing long-term product vision with short-term commercial pressures in a high-growth SaaS environment. • Ensuring that the leadership principles of Ripjar are always upheld ensuring a collaborative culture that celebrates innovation and provides a safe space for all to achieve their best. • Advise executive leadership on global regulations, typologies, sanctions, PEPs, adverse media, and risk-based compliance frameworks within the AML/FinCrime sector. • Translate evolving regulatory requirements (e.g., 6AMLD, AMLA, FATF updates) into actionable product enhancements and future product vision, ensuring our solutions maintain absolute compliance, are visionary and market leading in terms of both performance and features. • Collaborate with Data Science and Engineering to shape features and support the development of AI models and workflows, ensuring their suitability, efficacy, and compliance for critical financial crime activities. • Build out and scale the Product Management and User Experience (UX) functions to meet global business needs. • Attract, recruit, retain, coach, and develop top-tier product management and design talent, embedding requisite domain expertise within the teams. Foster a collaborative, product-led culture that encourages experimentation and rapid feedback. • Coordinate the collection of high-quality, nuanced client feedback, ensuring the entire company understands client FinCrime needs and how the product suite addresses them. • Act as a trusted external advisor in high-stakes client engagements, workshops, and proof-of-concept projects, leveraging deep domain credibility to secure new deals and major renewals. • Partner with marketing team by contributing to high impact thought leadership content (white papers, blogs) and chairing client roundtables and presenting at major industry events.

Description Who we are: nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The VP of Implementation Services oversees a dynamic, distributed team, ensuring the successful implementation of nimble services and solutions. This role emphasizes client satisfaction, repeatable solution delivery, and strategic alignment with company priorities. The VP of Implementation will have deep experience leading complex teams and the executive presence to present to the Executive Leadership Team (ELT). S/he will also have demonstrated experience prioritizing competing requirements from a diverse group of stakeholders. Responsibilities - Responsible for leading a team of highly talented Implementation and Program Managers focused on new client implementations, strategic programs, infrastructure development, and claims operations management - Partner in the development of the strategy and drive the tactical plans to execute new client implementations - Develop strategic and collaborative relationships with cross-functional business partners in a highly matrixed environment, while delivering high-quality client implementation services - Utilize a deep understanding of RCM KPIs and business levers to drive process improvements - Define, manage, and monitor team performance using implementation metrics and KPIs, adjusting strategies and processes as needed to successfully execute the needs of the business - Continuously refine operational processes to achieve excellence - Identify emerging issues, derive solutions, and drive key initiatives to challenge and enhance business performance - Effectively communicate internally and externally the company's mission/vision/values, as well as strategic and tactical implementation processes - Develop and implement strategies to meet performance guarantees, serving as an advocate for both operations and clients - Develop, manage, and continuously improve upstream and downstream transition processes from Sales to Implementation to Client Management to ensure smooth handoff and excellent Client experience Requirements Education / Training: - Bachelor’s Degree - PMP education/training Business Experience: - Minimum of 10 years of strong operational experience - Minimum of 5 years of project management or related experience - At least 3 years in a senior management role - Management in a large and complex environment Specialized Knowledge / Skills: - Working knowledge of operations at the intersection of services and software - Experience leading transformative projects - Thorough experience identifying and addressing client needs; developing and sustaining deep client relationships - Demonstrated experience as a team leader, leading teams to generate a vision, establish direction, and motivate members to achieve established goals - Excellent presentation and verbal and written communication skills, including effective reporting of operations, issues, and performance - Excellent people and influencing skills, with an ability to partner with a dynamic leadership team and navigate enterprise politics and matrixed relationships - Possess personal qualities of integrity, credibility, and commitment to nimble solutions’ vision and values Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up and driving appropriate decisions for the organization based on sound risk/reward analysis Client Centricity. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations Location Open to remote or in-office position (St. Louis). Reports to Chief Client Officer. Role requires travel to clients and the company office, approximately <20%

• Develop and execute strategy to grow firm level relationships and generate awareness and interest in our solutions resulting in sales/adoption with managed consulting and retirement plan advisory firms • Identify and develop new strategic relationships with Retirement Plan Consulting organizations for the mid and large markets • Effectively lead a team of consultant relations team members, each of which will have responsibility for key firm relationships and growth market strategies • Oversee our growth market strategy across all institutional markets, focused on plans $50M+ with retirement plan advisors • Oversee production and utilization of robust firm reporting and data to identify specific areas of success and opportunity • Coordinate regular occurring relationship management and business development strategy meetings with focus firms • Act as point of escalation for new sales opportunities and client service issues with priority firms • Partner effectively with our Institutional Retirement Directors as well as their SVIO, Group Plans, and Core Market Sales counterparts

• Partner directly with the senior RVP to increase market share and grow territory by managing relationships with custodial partners • Participate in sponsored events, branch meetings, client events, etc. • Educate on WEG’s resources, value proposition, solutions and services • Conduct regular presentations on WEG’s capabilities • Educate and communicate various investment strategies and solutions • Source and close prospects • Educate custodial clients on the WEG financial planning process • Profile and understand prospective client needs • Engage and communicate prospective client needs to WEG advisor • Ability to partner, educate and work with WEG Advisors across the country • Participate in Wealth Enhancement trainings, educational events, coaching programs, and proficient in advisor/client facing technology • Adherence to the Wealth Enhancement’s Corporate Communication Strategy and in good compliance standing