Customer Support Representative

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 11-50Since 2014H1B No SponsorCompany SiteLinkedIn

Location

Bulgaria

Posted

45 days ago

Salary

0

Seniority

Senior

English

Job Description

Customer Support Representative

UpSkill Ltd.

• Attend to all aspects of customer care in a courteous and professional manner • Provide timely responses and resolutions to partners' queries and questions • Project a professional company image through phone interaction • Follow communication procedures, guidelines, and policies.

Job Requirements

  • Excellent command of English language
  • Communication skills and ability to maintain good relationships with customers, assisting them in finding the best solution
  • Highly empathetic and thoughtful, with the ability to understand customers' needs
  • Ability to work on shifts
  • Positive attitude and motivation
  • Previous experience in any customer service role is a plus.

Benefits

  • Opportunity for career development in a large global company
  • Opportunity to work from the comfort of your home or from the company offices in Sofia and Plovdiv
  • Excellent salary and benefits package
  • Additional health care
  • Food vouchers
  • Work within a friendly and supportive company culture.

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