• Launch and iterate on product experiments daily and weekly across the funnel. • Own and manage the experimentation backlog (prioritization, planning, execution). • Write clear PRDs and experiment briefs for fast developer execution. • Generate experiment ideas using UX research, funnel analysis, and data insights (via Mixpanel and Claude). • Own the full experiment lifecycle (idea → build → release → measure → decision). • Work directly with developers, providing continuous feedback to ensure fast delivery and accuracy. • Manage release flow across dev, staging, and production environments. • Ensure accurate tracking, analytics, and A/B test setup (via GrowthBook and Mixpanel). • Monitor performance and deliver daily/weekly insights and iteration decisions. • Control the end-to-end experimentation pipeline, ensuring speed, quality, and KPI alignment.

• Shape and refine service messaging • Design and deliver integrated marketing campaigns • Generate qualified leads • Empower a growing sales team in achieving their targets • Work closely with sales and operational stakeholders to elevate market awareness • Strengthen our value proposition • Accelerate lead generation across key service lines • Develop and execute a digital content strategy • Monitor impact of digital strategy

• Shape and refine service messaging. • Design and deliver integrated marketing campaigns. • Generate qualified leads and empower a growing sales team in achieving their targets. • Work closely with sales and operational stakeholders to elevate market awareness, strengthen value propositions, and accelerate lead generation across key service lines.

• May lead multi-country projects including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials. • Produces site-specific contracts from country clinical trial agreement (CTA) template. • Reviews and owns site-specific contracts from country template. • Submits proposed CTA and investigator budget for site review. • Negotiates budget and contract with site and via Site Contracts Service Centre and SSUL with Sponsor until resolution of issues. • Performs quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata. • Reviews contracts for completeness and accuracy, and ensures that corrections are appropriately made and documented. • Administers all contract management processes, including coordination with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at a project level. • Generates amended contract and/or budget documents as necessary, preparing contract management documentation for projects, and streamlining the contract/proposal or internal processes; initiates and introduces creative ideas and solutions. • Works closely with Site Contract Service Center and Legal to harmonize site contract to reflect sponsor's master service agreement terms. • Works closely with SSU lead, Clinical Operations and Finance to validate the load of departmental budgets and corresponding backlog. • Identifies possible contract or process operational risk and proactively works within the team to provide solutions. • Establishes strong working relationships with SSU lead, customer and internal project teams. • Escalates deviations to department leadership and/or Site Contract Service Center and/or Legal Department. • Provides support to business development and represents site contracts/Site Start-Up (SSU) at internal or customer meetings. • Works within the forecasted country/site contracting timelines, ensures they are complied with and tracks milestone progress in agreed upon SSU tracking system in real time. • Collaborates with internal and external legal, finance, and clinical operations departments, including communicating and explaining legal and budgetary issues. • Maintains and actively supports review and development of contract templates, budget templates and site specific files and databases. • Serves as key communication liaison between site contracts staff and internal and external customers. • Provides functional guidance and keeps internal and external teams aware of all contract statuses or pending issues. • Prepares correspondence as necessary. • Trains and mentors less experienced staff members on departmental Standard Operating Procedures (SOPs), and ensures quality of team work products. • Maintains and updates training material for site contract team. • Actively participates in higher level discussions about overall company goals, departmental objectives, and specific project aims. • Facilitates the execution of contracts by company signatories. • Monitors basic financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion. • Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance.