• Lead, develop, and grow the AI Strategy & Advisory Consulting team of consultants • Lead client engagements to define AI opportunities, prioritize use cases, and build executable AI frameworks • Oversee the development of AI business cases, TCO/ROI models, and investment justification deliverables • Ensure the consulting team stays engaged through delivery — validating that what is built and delivered matches what was proposed and sold • Build repeatable frameworks, playbooks, and reference architectures that simplify complex AI topics

• Join pioneering team at BuzzBoard in AI innovation • Lead and mentor a team of GenAI engineers and researchers • Define generative AI strategy and roadmap • Drive adoption of multimodal AI systems incorporating vision, audio, and text capabilities • Enhance multi-agent orchestration platforms and complex workflow automation • Scale mature AI infrastructure supporting thousands of monthly content generations across business verticals • Lead implementation of AI observability and monitoring tools • Champion AI development platforms and low-code/no-code solutions

Role Description The Senior Director of Engineering, AI & Mobile Growth Platforms is the engineering leader of record responsible for modernizing and scaling the technology that enables Optum’s sales, growth, and client teams across all Optum lines of business. This role owns all technology and engineering decisions for the domain, including architecture, platform strategy, AI/agent design, mobile experiences, integrations, and operational excellence. This leader brings deep engineering fundamentals, strong domain fluency in sales and client management workflows, and hands-on experience building AI agents both within Salesforce and outside Salesforce. Their mandate is to bring AI to life by embedding it directly into the day-to-day work of sellers, account teams, and executives—through mobile-first, workflow-aware, production-grade solutions that drive growth, cross-sell, and upsell outcomes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Qualifications - 12+ years of progressive software engineering experience - 8+ years as an engineering leader owning architecture and delivery for complex, enterprise-scale platforms - 8+ years of experience leading engineering managers and senior technical leaders at scale - 5+ years of experience building AI solutions, including: - Agents within Salesforce (e.g., Agentforce or equivalent) - Agents and AI services outside Salesforce - Strong grounding in core engineering principles: Distributed systems, API and integration design, Cloud-native architectures, Mobile engineering - 3+ years of Salesforce engineering experience, including mobile and integrations Requirements - Own all technical decisions including architecture, platform selection, integration patterns, security models, scalability, and operational readiness - Establish and enforce engineering standards for code quality, testing strategy, CI/CD, observability, reliability, and incident response - Lead engineering managers and senior engineers, setting expectations for technical rigor, ownership, and delivery excellence - Own and execute the roadmap to modernize how AI is used across sales and client workflows, moving from pilots to scaled, repeatable adoption - Design and implement role-based digital assistants (agents/digital co-workers) that improve speed, quality, and consistency of work while keeping humans in control - Lead the design and build of agents within Salesforce, including Agentforce-based solutions, workflows, actions, and outputs - Design and build AI agents and assistive experiences outside Salesforce, enabling AI in the flow of work where users already operate - Own the design and engineering of a mobile-first experience that enables sales and client stakeholders to manage their daily work - Own Salesforce as a core growth platform from an engineering perspective, not just configuration - Partner with Growth Office leaders to operationalize a technology-enabled cross-sell and upsell strategy - Own end-to-end delivery across a portfolio of initiatives spanning multiple teams and Optum businesses Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements)

• Analyze end-to-end creative workflows to identify automation opportunities, operational inefficiencies, and areas where AI can accelerate content production without compromising creative quality or brand consistency. • Design and implement scalable AI-enhanced workflows that streamline creative operations, improve delivery speed, and support high-volume content production across multiple channels and formats. • Partner closely with creative directors, producers, designers, and content teams to understand workflow requirements, operational constraints, and creative objectives, translating them into effective AI-powered solutions. • Drive continuous process improvement initiatives by monitoring workflow performance, identifying bottlenecks, and optimizing team productivity, output velocity, and operational efficiency. • Configure and customize AI-powered creative platforms such as Adobe Express, Figma, Pencil, Typeface, and GenStudio to align with client brand guidelines, approval structures, and creative workflows. • Build and maintain automated content creation pipelines leveraging existing AI tools, creative platforms, and workflow automation solutions. • Establish governance frameworks, quality control standards, and approval processes to ensure responsible, brand-safe, and consistent use of AI-generated creative assets. • Lead integrations between AI creative platforms and existing technology ecosystems, including DAMs, CMS platforms, project management tools, and collaboration systems. • Develop and facilitate training programs, workshops, and enablement sessions to help creative teams effectively adopt AI tools and accelerate workflow execution. • Lead phased AI solution rollouts, ensuring smooth implementation, stakeholder alignment, and strong adoption across cross-functional creative teams. • Mentor creative operations and production teams on AI workflow optimization strategies, operational best practices, and scalable content production methodologies. • Provide ongoing support and guidance throughout the adoption journey, helping teams adapt processes, solve workflow challenges, and maximize the impact of AI-enabled creative operations.