• Performs clinical quality assurance review of daily clinical validation reviews • Responsible for communicating with the initial auditor on differing decisions • Integrates healthcare auditing principles and uses objectivity in performance of medical audit activities and review • Utilizes industry knowledge and proficiency in healthcare to substantiate decisions • Performs work independently and reviews work of others • Reviews medical records and applies in-depth knowledge of clinical criteria to determine medical necessity

• Audits claims for coding accuracy, benefit payment, contract interpretation, and compliance with policies and procedures • Gathers findings at a macro level and makes recommendations for process improvement and efficiencies • Performs professional responsibilities with direct supervision on method and processes • Performs other duties assigned

Title: DRG/Clinical Validation Auditor RN Location: US Work Type: Remote, Full Time Job ID: 2329289 Job Description: Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. In this position as a Clinical DRG RN auditor, you will apply your expert knowledge of the MS-DRG and APR-DRG coding/reimbursement methodology systems, ICD-10 Official Coding Guidelines, and AHA Coding Clinic Guidelines in the auditing of inpatient claims. Employing both industry and Optum proprietary tools, you will validate ICD-10 diagnosis and procedure codes, DRG assignments, and discharge statuses billed by hospitals to identify overpayments. Utilizing excellent communications skills, you will compose rationales supporting your audit findings. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Conduct MS-DRG and APR-DRG coding reviews to verify the accuracy of DRG assignment and reimbursement with a focus on overpayment identification - Utilize expert knowledge to identify the ICD-10-CM/PCS code assignment, appropriate code sequencing, present on admission (POA) assignment, and discharge disposition, in accordance with CMS requirements, ICD-10 Official Guidelines for Coding and Reporting, and AHA Coding Clinic guidance - Apply current ICD-10 Official Coding Guidelines and AHA Coding Clinic citations and demonstrate working knowledge of clinical criteria documentation requirements used to successfully substantiate code assignments - Perform clinical coding review to ensure accuracy of medical coding and utilize clinical expertise and judgment to determine correct coding and billing - Utilize solid command of anatomy and physiology, diagnostic procedures, and surgical operations developed from specialized training and extensive experience with ICD-10-PCS code assignment - Write clear, accurate and concise rationales in support of findings using ICD-10 CM/PCS Official Coding Guidelines, and AHA Coding Clinics - Utilize proprietary workflow systems and encoder tool efficiently and accurately to make audit determinations, generate audit rationales and move claims through workflow process correctly - Demonstrate knowledge of and compliance with changes and updates to coding guidelines, reimbursement trends, and client processes and requirements - Maintain and manage daily case review assignments, with a high emphasis on quality - Provide clinical support and expertise in the other investigative and analytical areas - Work in a high-volume production environment that is matrix driven What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Associate's Degree (or higher) - Unrestricted RN (Registered Nurse) license - CCS/CIC or willing to obtain certification within 6 months of hire - 3+ years of MS DRG/APR DRG coding experience in a hospital environment with expert knowledge of ICD-10 Official Coding Guidelines and DRG reimbursement methodologies - 2+ years of ICD-10-CM coding experience including but not limited to expert knowledge of principal diagnosis selection, complications/comorbidities (CCs) and major complications/comorbidities (MCCs), and conditions that impact severity of illness (SOI) and risk of mortality (ROM) - 2+ years of ICD-10-PCS coding experience including but not limited to expert knowledge of the structural components of PCS such as selection of appropriate body systems, root operations, body parts, approaches, devices, and qualifiers Preferred Qualifications: - Experience with prior DRG concurrent and/or retrospective overpayment identification audits - Experience working with Utilization Management - Experience with readmission reviews of claims - Experience with DRG encoder tools (ex. 3M) - Experience using Microsoft Excel with the ability to create / edit spreadsheets, use sort / filter function, and perform data entry - Healthcare claims experience - Managed care experience - Knowledge of health insurance business, industry terminology, and regulatory guidelines Soft Skills: - Ability to use a Windows PC with the ability to utilize multiple applications at the same time - Ability to work independently in a remote environment and deliver exceptional results - Demonstrate excellent written and verbal communication skills, solid analytical skills, and attention to detail - Excellent time management and work prioritization skills Physical Requirements and Work Environment: - Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer - Have a secluded office area in which to perform job duties during the work day - Have reliable high-speed internet access and a work environment free from distractions - All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34.23 to $61.15 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Title: Senior Credentialing Representative - Quality Auditor Location: United States Job Description: Requisition number: 2349644 Job category: Network Management Overtime status: Non-exempt Travel: No Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Credentialing Representative is responsible for ensuring that credentialing information and data meets internal and external quality standards and requirements. Internal audits are performed against established standards for all credentialing and recredentialing functions within the Credentialing Center of Excellence (CCoE). The SCRA will document findings, identify trends, and recommend opportunities for improvement. Location: Remote, Nationwide Schedule: Monday to Friday, 8 AM- 5 PM You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Credentialing File Review/Audit: - Performs daily audits of credentialing and recredentialing files utilizing standardized audit template - Ensures audits are performed within established timeframes - Communicates identified errors to credentialing representatives and specialists utilizing established processes Process improvement: - Participates in audit result review and track and trend of results - Participates in root cause analysis - Reviews repeat errors for potential training opportunities - Provides explanations and interpretations within area of expertise - Identifies potential process improvement needs to workflows and procedures - Communicates potential and identified trends to leadership Delegation Oversight: - Collect and review credentialing files and materials for submission to delegating health plans at time of initial and annual delegation oversight audits - Collect and review submitted sub-delegated files and materials at time of pre-assessment and annual delegation oversight audits - Other department duties as assigned Knowledge, Skills, and Abilities: - Demonstrated understanding credentialing information processes - Established knowledge of credentialing requirements to include NCQA, CMS, and state-specific regulations - Attention to detail, ability to identify inconsistencies and missing information - Consistently delivers excellent quality of credentialing files processed - Analytical and critical thinking skills - Ability to research and evaluate credentialing criteria when questions or discrepancies are presented - Strong communication skills, ability to communicate clearly and professionally in written or oral formats - Ability to identify problems, analyze data and recommend solutions - Ability to maintain confidential information in accordance with Company policies, state, and federal regulations - Ability to manage detail and work with accuracy - Ability to acquire knowledge of technical resources within the organization - Ability to work independently - Ability to establish and maintain cooperative working relationships with individuals at all levels including teammates from other teams - Ability to work with frequent interruptions - Ability to prioritize work and skill in working effectively under deadlines and changing priorities - Demonstrated knowledge of Microsoft Office applications such as Word, Excel, and Outlook - Intermediate level skills working in Microsoft Excel - Consistently delivers excellent quality of work You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED (or higher) - 2+ years of experience in credentialing - 1+ years of proven consistent quality audit scores passing or exceeding requirements - 1+ years of experience using credentialing software or software managing provider information Preferred Qualifications: - Experience using MD-Staff credentialing software *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.