• Responsible for all activities related to the deployment, implementation, and administration of databases. • Perform duties in accordance with Company guidelines and applicable federal, state and local regulations. • Implement and administer MS SQL Server databases in support of in-house developed and vendor applications. • Implement and execute maintenance plans to maximize availability, performance, and reliability of databases. • Implement measures of availability, performance, and reliability of databases. • Troubleshoot and resolve database connectivity and performance problems. • Document business applications architecture and process flow using MS Visio or other modeling tool.

Infrastructure Administrator - Remote Full-time Regular Remote, US Requisition ID: 2146 Salary Range:$80,000.00 To $105,000.00 Annually Job Title: Infrastructure Administrator Location: Remote (with regular site visits) Travel Requirement: Up to 10–15% (Domestic and occasional International – valid passport required)  Reports To: Sr. Infrastructure Manager PharmaLogic is the fastest-growing SPECT & PET radiopharmaceutical solutions provider and contract development and manufacturing organization (CDMO) with radiopharmacies across North America. We are passionate about expanding the power of radiopharmaceutical technology to provide transformative diagnostic and therapeutic agents to patients from bench to bedside. PharmaLogic offers you an exceptional opportunity to join our dynamic team as an Infrastructure Administrator!  Job Summary We are seeking a highly skilled and proactive Infrastructure Administrator to support and maintain our enterprise IT infrastructure and networking environments across multiple locations. This role is focused exclusively on infrastructure, including servers, storage, networking, cloud platforms, and security systems. The ideal candidate is a hands-on technical professional who thrives in both remote and on-site environments and is comfortable traveling to support infrastructure deployments, upgrades, and troubleshooting efforts. This role requires someone who can take ownership of systems, drive improvements, and ensure high availability and performance across the organization. This position also serves as a technical escalation point and Subject Matter Expert (SME) for the IT Support team, providing guidance and advanced troubleshooting assistance for complex infrastructure and networking issues. Occasional out-of-hours work will be required to support maintenance windows, upgrades, incident response, and critical infrastructure changes. Key Responsibilities Infrastructure & Server Administration (50%) · Install, configure, and maintain Windows and Linux servers across virtualized environments (Hyper-V, VMware) · Manage and support enterprise storage solutions (HPE, Dell SAN, Synology) · Administer Microsoft Azure infrastructure including virtual machines, storage, networking, and identity services · Implement and manage backup and disaster recovery solutions using Veeam · Monitor system performance, availability, and capacity planning · Perform patching, upgrades, and lifecycle management of infrastructure systems · Ensure high availability, redundancy, and system resilience across environments · Provide advanced technical support and serve as an escalation point for complex infrastructure-related issues Network Administration (30%) · Configure and maintain network infrastructure including switches, access points, and firewalls (Ubiquiti, Meraki, SonicWall) · Support and maintain VPN connectivity between multiple locations · Monitor and troubleshoot network performance, latency, and connectivity issues · Work with ISPs and vendors for installations, upgrades, and issue resolution · Maintain accurate network diagrams and documentation · Act as a Subject Matter Expert (SME) for networking and infrastructure technologies within the IT organization On-Site Support & Travel (10–15%) · Travel to company locations for infrastructure deployments, upgrades, and maintenance · Perform on-site troubleshooting of servers, networking equipment, and connectivity issues · Assist with new site setups, hardware installations, and network configurations · Coordinate with local vendors and contractors as needed · Ensure consistent infrastructure standards across all locations IT Projects & Continuous Improvement (10%) · Take ownership of infrastructure-related projects including upgrades, migrations, and system rollouts · Identify opportunities for automation, optimization, and modernization · Assist in cloud migration and hybrid infrastructure initiatives · Stay current with emerging technologies and industry best practices · Participate in after-hours maintenance activities and scheduled infrastructure changes as needed Required Qualifications · 5–7 years of experience in infrastructure or systems administration (preferred) · Strong experience with virtualization platforms (Hyper-V, VMware) · Hands-on experience with backup and recovery solutions (Veeam preferred) · Experience managing Microsoft Azure infrastructure · Strong networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) · Experience with firewalls and network security (SonicWall preferred) · Ability to troubleshoot complex infrastructure and network issues independently · Strong documentation and organizational skills · Excellent communication skills and ability to work cross-functionally · Experience serving as a technical escalation resource or SME for support teams · Willingness and ability to travel up to 10–15% · Flexibility to occasionally work outside standard business hours for maintenance and support activities Preferred Qualifications · Experience with hybrid cloud environments (on-prem + Azure) · Familiarity with Microsoft Intune or endpoint management tools · Experience with infrastructure monitoring tools and alerting systems · Scripting or automation experience (PowerShell preferred) · Experience supporting multi-site or distributed environments · Data Center / Colocation (colo) management experience is a plus Preferred Certifications · Microsoft Certified: Azure Administrator Associate · Veeam Certified Engineer (VMCE) (preferred) · ITIL Foundation (preferred) Benefits Include:  401(k) retirement benefit program  Medical  Dental care  Disability insurance  Employee assistance program  Life insurance  Paid time off  Vision care

• Atividades de suporte a processos administrativos, planejamento e controle • Colaborar e apoiar diferentes equipes e departamentos em projetos • Garantir a eficiência e a qualidade nos processos administrativos

Role Description The Patient Services Representative is responsible for managing patient-facing aspects of the revenue cycle, including but not limited to: - Patient aging account follow-up on outstanding balances - Patient statement cycle monitoring - Credit balance reconciliation - Refund initiation This position serves as the primary liaison for patient billing inquiries and escalations, ensuring timely resolution and accurate account activity while supporting multiple practices across the enterprise as required. Qualifications - High School Diploma or GED Requirements - Minimum: 1+ years of experience in medical billing, patient collections, or related healthcare revenue cycle functions - Experience in Optometry/Ophthalmology practice environment preferred - Ability to type and enter data with proficiency and accuracy - Knowledge of medical billing procedures, insurance processes, and patient collections - Understanding of credit balance and refund protocols - Strong communication, negotiation, and problem-solving skills - Ability to provide patient-centered customer service with professionalism and empathy - Professional in appearance and actions - Detail-oriented, organized, and able to manage multiple priorities - Meets attendance and tardiness expectations - Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations - Interpersonal skills to support customer service, functional, and teammate support needs - Able to communicate effectively in English, both verbally and in writing - Intermediate computer operation - Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook - Specialty knowledge of systems relating to job function - Familiarity with Practice Management systems (e.g., NextGen, Waystar) - Knowledge of state and federal regulations for this position; general understanding of HIPAA and healthcare regulations Benefits - Work takes place in a normal office/clinical environment for on-site team members - Travel to other locations may be necessary to fulfill essential duties and responsibilities - HIPAA compliant home office environment for remote team members - Able to work varying shifts including early mornings/evenings