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Teleperformance

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Senior Systems Engineer – IT Infrastructure Engineer

Infrastructure EngineerInfrastructure EngineerFull TimeRemoteSeniorTeam 10,001+Since 1978H1B No SponsorCompany SiteLinkedIn

Location

Croatia

Posted

15 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expGermanEnglish

Job Description

Senior Systems Engineer – IT Infrastructure Engineer

Teleperformance

• Responsible for the design, implementation, operation, and continuous optimization of complex IT infrastructure components • Act as a last-level technical expert to ensure stable, secure, and standardized IT services • Independently manage incidents, problems, and escalations up to last-level support • Support the consultation, planning, and technical design of IT projects • Coordinate tasks, timelines, and deliverables for assignments delegated to external service providers and internal IT specialist teams • Act as the primary contact for last-level and highly complex technical issues • Design and implement automation solutions, including scripting where required • Create and maintain high-quality technical documentation independently • Participate in on-call rotations and scheduled work outside standard business hours for maintenance activities or technical changes • Ensure strict compliance with information security requirements and adhere to ISMS policies.

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a comparable qualification
  • Minimum of 5 years of proven, hands-on experience in systems engineering and server-/system administration within complex, enterprise IT environments
  • ITILv4 Foundation certification
  • Fluent German language skills (at least B2/C1 level) as well as fluent English skills (at least B2/C1 level)
  • In-depth knowledge of current market technologies in virtualization (Proxmox) and backup/restore products (Veeam etc.)
  • Very high willingness to learn, strong resilience, and flexibility in a dynamic IT environment
  • Structured, goal-oriented, and analytical working style with a strong sense of ownership
  • Strong organizational and coordination skills with the ability to manage multiple stakeholders and priorities
  • Excellent communication skills, a strong team-oriented mindset in an international environment and the ability to explain complex technical topics clearly
  • High level of commitment, reliability, and hands-on mentality.

Benefits

  • Flexible working hours
  • Participation in on-call rotations
  • Continuous optimization of the IT infrastructure

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