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Associate Director, Solution Enablement – Business Enablement
Location
Canada
Posted
64 days ago
Salary
0
Seniority
Senior
Job Description
Associate Director, Solution Enablement – Business Enablement
Parexel
• Act as a Solution Enablement Lead (SEL) for one or more key business solutions at Parexel. • Represent assigned business solutions in the technology and process domain. • Form strong working relationships with all solution stakeholders. • Work to resolve any solution issues with stakeholders and escalate where needed. • Manage a high-level backlog of solution changes, prioritized by value to business. • Collaborate strongly with business, IT and Vendors. • Input into the planning and execution of Vendor audits required to bring a new vendor on-board.
Job Requirements
- Thorough understanding and experience of at least one business process area (e.g., Clinical Operations, Feasibility, Site Start-up etc.)
- Thorough business understanding of the technology used by the role to be supported (e.g., CTMS, EDC, eTMF etc.)
- Significant experience in managing the use of technology in the business, including prioritizing features and functions, and understanding the impacts of these changes on the business.
- Thorough understanding of technology implementation, training, support, and maintenance.
- Significant experience of performing return on investment analyses, with follow-up after go-live to prove return.
- Significant consulting experience and able to demonstrate the consulting mindset.
- Significant experience of working with global teams across different time zones.
- MSc/BSc in a related discipline with experience, or very extensive relevant experience in the industry.
Benefits
- Professional development opportunities
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