• Lead and execute complex engineering projects related to substations. • Ensure projects meet client and internal performance indicators. • Focus on maintaining schedule and budget performance. • Enhance project profitability and foster strong client relationships. • Supervise and mentor other team members, including Project Managers and Senior Technical Leads. • Maintain accurate fee revenue forecasts. • Ensure alignment with industry standards and regulatory requirements.

• The Senior Integrated Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. • Manage projects while working with dynamic teams across the business. • Lead on projects and deliver using BTG+ ways of working. • Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment. • Embody the company values, instil these behaviours within all team members. • Drive continuous improvement through each step of the process and consult on process improvements.

• The Senior Integrated Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. • Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. • Drive continuous improvement through each step of the process and consult on process improvements. • Create project plan and identify key milestones for each of the projects you are assigned.

Role Description LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements. This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence. Key Responsibilities - Project Delivery Management - Manage up to 7 concurrent Shopify and eCommerce projects including: - Shopify builds - CRO initiatives - SEO retainers - Ongoing support engagements - Maintain project timelines, budgets, documentation, and delivery quality - Manage Asana boards, project schedules, risk logs, and change requests - Coordinate cross-functional collaboration between development, design, SEO, and email teams - Ensure projects stay within defined scope and performance expectations - Client Relationship Management - Serve as the primary point of contact for assigned clients - Provide proactive communication and updates via Loom, email, and meetings - Lead recurring review calls and roadmap discussions - Build long-term client relationships focused on trust, transparency, and growth - Identify upsell and retainer opportunities where appropriate - Team Leadership & Coordination - Facilitate weekly delivery meetings and project reviews - Allocate tasks across designers and developers - Conduct QA reviews and enforce agency standards - Support junior team members through mentorship and process guidance - Escalate risks or blockers appropriately to leadership - Process & Operational Improvement - Help improve SOPs, workflows, and internal documentation - Contribute ideas for operational efficiency and process optimization - Support retrospective reviews and continuous improvement initiatives - Maintain organized project records and reporting structures - Commercial & Scope Oversight - Review project changes and support budget management - Ensure projects remain aligned with business goals and profitability targets - Assist with quoting, scoping, and proposal preparation when needed Qualifications - 4+ years of experience in: - Project Management - Account Management - Digital Agency Operations - Shopify or eCommerce environments - Strong understanding of Shopify ecosystems and website delivery workflows - Experience managing multiple client projects simultaneously - Strong communication and stakeholder management skills - Experience using project management platforms such as Asana - Excellent organizational and prioritization abilities - Ability to work independently in a fully remote environment Preferred Qualifications - Experience working with CRO, SEO, and email marketing teams - Familiarity with Shopify design and development workflows - Experience managing distributed or international teams - Knowledge of agile delivery processes - Strong QA and process management mindset Tools & Platforms - Experience with the following is highly preferred: - Asana - Slack - Notion - Figma - Loom - Shopify - AI productivity tools such as Claude Working Hours - Core working hours: 10:00 AM – 6:00 PM CET - Occasional flexibility may be required for urgent client communication - Fully remote contractor position - Fully remote work environment - Work with high-growth eCommerce brands - Collaborative international team culture - Opportunity to influence processes and operational excellence - Long-term growth potential within a rapidly expanding agency