Role Description LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements. This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence. Key Responsibilities - Project Delivery Management - Manage up to 7 concurrent Shopify and eCommerce projects including: - Shopify builds - CRO initiatives - SEO retainers - Ongoing support engagements - Maintain project timelines, budgets, documentation, and delivery quality - Manage Asana boards, project schedules, risk logs, and change requests - Coordinate cross-functional collaboration between development, design, SEO, and email teams - Ensure projects stay within defined scope and performance expectations - Client Relationship Management - Serve as the primary point of contact for assigned clients - Provide proactive communication and updates via Loom, email, and meetings - Lead recurring review calls and roadmap discussions - Build long-term client relationships focused on trust, transparency, and growth - Identify upsell and retainer opportunities where appropriate - Team Leadership & Coordination - Facilitate weekly delivery meetings and project reviews - Allocate tasks across designers and developers - Conduct QA reviews and enforce agency standards - Support junior team members through mentorship and process guidance - Escalate risks or blockers appropriately to leadership - Process & Operational Improvement - Help improve SOPs, workflows, and internal documentation - Contribute ideas for operational efficiency and process optimization - Support retrospective reviews and continuous improvement initiatives - Maintain organized project records and reporting structures - Commercial & Scope Oversight - Review project changes and support budget management - Ensure projects remain aligned with business goals and profitability targets - Assist with quoting, scoping, and proposal preparation when needed Qualifications - 4+ years of experience in: - Project Management - Account Management - Digital Agency Operations - Shopify or eCommerce environments - Strong understanding of Shopify ecosystems and website delivery workflows - Experience managing multiple client projects simultaneously - Strong communication and stakeholder management skills - Experience using project management platforms such as Asana - Excellent organizational and prioritization abilities - Ability to work independently in a fully remote environment Preferred Qualifications - Experience working with CRO, SEO, and email marketing teams - Familiarity with Shopify design and development workflows - Experience managing distributed or international teams - Knowledge of agile delivery processes - Strong QA and process management mindset Tools & Platforms - Experience with the following is highly preferred: - Asana - Slack - Notion - Figma - Loom - Shopify - AI productivity tools such as Claude Working Hours - Core working hours: 10:00 AM – 6:00 PM CET - Occasional flexibility may be required for urgent client communication - Fully remote contractor position - Fully remote work environment - Work with high-growth eCommerce brands - Collaborative international team culture - Opportunity to influence processes and operational excellence - Long-term growth potential within a rapidly expanding agency

Role Description The Project Manager is responsible for leading the successful execution of complex projects from initiation through completion. Serving as the single point of accountability, this role ensures projects are delivered on time, within scope and budget, and aligned with both client expectations and organizational objectives. This position requires a strong leader who can manage teams, engage stakeholders, maintain financial discipline, and deliver high-quality outcomes in a fast-paced, client-focused environment. What You’ll Do - Own End-to-End Project Delivery - Serve as the single point of accountability for all aspects of assigned projects. - Drive execution from project kickoff through final delivery, ensuring alignment with scope, schedule, and budget. - Ensure all project deliverables meet quality standards and client expectations. - Lead Teams & Manage Resources - Coordinate and lead cross-functional project teams, ensuring alignment, accountability, and performance. - Partner with subcontractors, vendors, and consultants as needed to ensure adequate staffing and expertise. - Coach, mentor, and support project team members to drive engagement and high performance. - Client & Stakeholder Management - Serve as the primary point of contact for clients, managing expectations across scope, schedule, and financials. - Maintain consistent, transparent communication with clients and senior leadership. - Provide regular project updates, highlight risks, and drive alignment on priorities and next steps. - Financial & Operational Management - Track project financials, including costs, forecasts, and cost-to-completion estimates. - Ensure projects are delivered on time, on budget, and within scope. - Monitor project progress, manage risks, and take proactive corrective action as needed. - Project Governance & Reporting - Maintain detailed project documentation, including project plans, logs, and progress reports. - Lead internal project review meetings and ensure accurate reporting across all stakeholders. - Conduct final project reviews and ensure all deliverables meet required standards. - Project Planning & Proposal Support - Develop detailed project schedules, including timelines, dependencies, and resource plans. - Contribute to proposal development by providing estimates, assumptions, and support requirements. - Develop and maintain Statements of Work (SOWs), updating them as project scope evolves. - Drive Growth & Continuous Improvement - Identify opportunities to expand client engagement and support additional business development efforts. - Promote best practices, improve processes, and enhance delivery efficiency across projects. - Foster a positive, collaborative, and high-performing project environment. Qualifications - Strong project management expertise, with proven ability to deliver complex projects end-to-end. - Excellent leadership and team management skills. - Strong financial acumen and experience managing project budgets. - Exceptional communication and stakeholder management abilities. - Highly organized with strong attention to detail and execution discipline. - Ability to manage multiple priorities in a fast-paced, client-facing environment. - Strong problem-solving skills with a proactive approach to risk management. Why This Role Matters This role is critical to ensuring that projects not only move forward—but succeed. Your ability to lead teams, manage complexity, and deliver results directly impacts client satisfaction, business performance, and long-term growth. Company Description GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. - With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! - Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. - GP Strategies is committed and proud to be an Equal Opportunity Employer.

• Schedule stand-ups and other meetings with their team and their clients. • Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources • Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them. • Assist in documenting the design of the process for the contact center • Provide key assistance for transitioning from delivery to managed services • Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies. • Identifying tradeoffs between various solution options.

• Manage projects related to the Product Supply organization. • Monitor and report on key performance indicators. • Assist in the day-to-day operations of the team. • Manage assigned projects throughout their life cycle. • Control the project performance (Scope, Time, Quality, Cost, Risk, Benefits). • Coordinate activities of the team responsible for project deliverables. • Plan, delegate, monitor and control project performance. • Communicate with leadership to provide weekly project updates.