• Plan and schedule training sessions with trainers and clients across multiple enterprise projects in parallel • Align with trainers on upcoming sessions, preparation needs, and logistics • Coordinate meetings between internal team, trainers, and client stakeholders • Send communications to learners: invitations, reminders, pre-work, follow-ups • Translate presentations and session materials between German and English • Manage session rescheduling when things shift (they always do) • Run session aftercare: materials handover, follow-up messages, open questions • Run project controlling in Excel: who is delivering what, when, for which client, at what cost, and where we are versus plan • Produce attendance reports for clients and internal tracking • Prepare numbers for impact reviews (NPS, completions, adoption KPIs) so clients see the value and we see where to improve • Send purchase orders to trainers based on confirmed bookings • Check incoming trainer invoices against POs and project plans, flag anything that does not match • Keep documentation and filing in order so finance can close the month without chasing • Identify recurring admin tasks that should not take a human anymore • Build automations using AI tools, Power Automate, Make, Zapier, custom GPTs, or agent builders, in close collaboration with Sara and Olli • Improve our internal Excel and project controlling setup so it scales without adding manual work • Share what you build with the team so others benefit from it too

• Manage our social media accounts across UAE, Jordan, Egypt, and upcoming markets • Create and publish posts, stories, and basic reels to promote tournaments and events • Post tournaments on our platform, ensuring all information is clear and accurate • Support the promotion of WPPR-verified tournaments • Handle WhatsApp communication with players and organizers, answering their questions and providing support • Assist with platform data entry and data cleaning, including players, tournaments, and results • Support daily operational tasks across the team • Ensure all shared content is accurate, consistent, and professional

• Resolver tareas operativas usando IA aplicada (no solo chat): análisis de información, extracción y limpieza de datos, redacción y estandarización, detección de errores, generación de reportes, creación de checklists y procedimientos. • Usar herramientas con IA para automatizar y acelerar trabajo (ejemplos): ChatGPT / GPTs, Claude, hojas de cálculo, plantillas, flujos, extensiones, asistentes, etc. • Convertir solicitudes ambiguas en acciones claras: definir qué falta, pedir datos correctos, decidir siguiente paso y documentarlo . • Garantizar calidad y trazabilidad: registrar solicitudes en ticket/tarea antes de ejecutar, dejar evidencia y cerrar correctamente. • Atención al cliente: comunicación cordial y profesional, seguimiento, minutas/evidencias cuando aplique. • Mejorar procesos continuamente: proponer mejoras (plantillas, prompts, checklists) para reducir errores y tiempo.

Role Description We are hiring SAT/ACT tutors to teach students remotely via Zoom. Pay is $25 an hour plus bonuses. Enjoy flexible hours and the convenience of working from home. Are you an SAT/ACT expert who enjoys teaching and wants control over your schedule? We are looking for skilled tutors available to work at least 10 hours per week. Join our team and help students excel in their SAT/ACT tests! At SoFlo, our mission is clear: Empower students to excel in the SAT/ACT exams in a nurturing and supportive environment. As a remote SAT and ACT Tutor, you will play a crucial role in guiding and empowering high school students to achieve success on their college entrance exams. Through personalized instruction and support, you will help students of varying performance levels unlock their full potential and gain the confidence and skills needed to excel on their exams. Essential Duties and Key Responsibilities - Effectively teach students the essential strategies and methods for accurately answering questions across all sections of the most recent SAT and/or ACT tests, enabling them to confidently tackle similar problems during the exams. - Tutor students using the SoFlo curriculum following our provided training, combined with constructing your own curriculum as necessary to support each student's specific needs. - Foster a supportive and engaging learning environment to assist students in overcoming learning challenges. - Leading the tutoring program and process by initiating and scheduling tutoring sessions with students at the ideal frequency to ensure they reach their exam score goals. This may include, but not be limited to: - Proactively setting the pace and frequency of sessions to meet the student's or their parents' desired test results or outcomes. This includes clear communication and assertiveness in determining and scheduling session frequency and quantity needed to achieve desired goals. - Proactively following up with students who miss or consistently reschedule tutoring sessions. - Promptly escalating concerns to the SoFlo Operations Manager. - Record curriculum covered with students, noting relevant performance details as needed. - Promptly notify and escalate to the operations manager if a student falls behind or misses the required number or frequency of tutoring sessions. - Ensure completion of all administrative tasks assigned during onboarding as necessary, including but not limited to: - Timely submission of weekly timecard. - Timely initial communication with clients as directed or within 24 hours if unspecified. - Send follow-up emails within 12 hours after completion of an SAT or ACT tutoring session including recap of lesson and assigned homework or other resources. - Tutor students a MINIMUM of 10-hours each week, being available Monday through Friday after school and on weekends. - Must be willing and able to appear on camera during sessions, regardless of whether the student chooses to do so. - Must have reliable internet service capable of supporting uninterrupted video calls with the camera enabled. Qualifications - MUST: - Currently in Sophomore year in college or higher. - Achieved a baseline of 1450+ SAT or 33+ ACT. - Previous teaching or tutoring experience at high school or college level, including peer tutoring or professional tutoring. - Be legally authorized to work in the United States without requiring sponsorship. - Possess strong content knowledge of the SAT and ACT tests including comprehensive understanding of the exam structure, content, and scoring criteria. Technical Skills Required - Mastery of effective strategies and approaches for each of: - SAT - ‘Reading and Writing’ and ‘Math’ Sections - ACT - English, Reading, Science, Math and Writing Sections - Ability to clearly and concisely demonstrate and explain the above to students of varying skill levels. - Ability to name the rules underpinning certain questions on the sample technical interview test when prompted. - Proficient in using video chat tools, such as Zoom, Google Meets or similar tools. Communication, Leadership, Interpersonal and Organizational Skills Required - Must be a person of high integrity, reliability, commitment and initiative, plus possess a strong work ethic. - Ability to relate to students, establish a rapport and create an engaging teaching environment. - Highly organized, accurate, and detail oriented. - Strong written and verbal communication skills are required to clearly and concisely convey complex information in a simple and relatable way. - Highly adaptable with the ability to tailor tutoring sessions to meet the individual needs, learning styles, and pace of each student fosters better engagement and comprehension. - Possess and demonstrate patience and empathy with students to understand and address the unique challenges and anxieties students may face during their SAT preparation journey. - Possess and demonstrate motivational skills to encourage and motivate students to stay focused, persevere through challenges, and maintain a positive attitude. - Clear, effective communication is crucial for explaining complex concepts, and providing constructive feedback. - Demonstrate strong leadership through proactive and clear communication to set the pace of tutoring sessions, including determining the right frequency of sessions, ensuring alignment with the student's desired test performance outcomes and learning needs.