• Manage our social media accounts across UAE, Jordan, Egypt, and upcoming markets • Create and publish posts, stories, and basic reels to promote tournaments and events • Post tournaments on our platform, ensuring all information is clear and accurate • Support the promotion of WPPR-verified tournaments • Handle WhatsApp communication with players and organizers, answering their questions and providing support • Assist with platform data entry and data cleaning, including players, tournaments, and results • Support daily operational tasks across the team • Ensure all shared content is accurate, consistent, and professional

• Resolver tareas operativas usando IA aplicada (no solo chat): análisis de información, extracción y limpieza de datos, redacción y estandarización, detección de errores, generación de reportes, creación de checklists y procedimientos. • Usar herramientas con IA para automatizar y acelerar trabajo (ejemplos): ChatGPT / GPTs, Claude, hojas de cálculo, plantillas, flujos, extensiones, asistentes, etc. • Convertir solicitudes ambiguas en acciones claras: definir qué falta, pedir datos correctos, decidir siguiente paso y documentarlo . • Garantizar calidad y trazabilidad: registrar solicitudes en ticket/tarea antes de ejecutar, dejar evidencia y cerrar correctamente. • Atención al cliente: comunicación cordial y profesional, seguimiento, minutas/evidencias cuando aplique. • Mejorar procesos continuamente: proponer mejoras (plantillas, prompts, checklists) para reducir errores y tiempo.

Role Description We are hiring SAT/ACT tutors to teach students remotely via Zoom. Pay is $25 an hour plus bonuses. Enjoy flexible hours and the convenience of working from home. Are you an SAT/ACT expert who enjoys teaching and wants control over your schedule? We are looking for skilled tutors available to work at least 10 hours per week. Join our team and help students excel in their SAT/ACT tests! At SoFlo, our mission is clear: Empower students to excel in the SAT/ACT exams in a nurturing and supportive environment. As a remote SAT and ACT Tutor, you will play a crucial role in guiding and empowering high school students to achieve success on their college entrance exams. Through personalized instruction and support, you will help students of varying performance levels unlock their full potential and gain the confidence and skills needed to excel on their exams. Essential Duties and Key Responsibilities - Effectively teach students the essential strategies and methods for accurately answering questions across all sections of the most recent SAT and/or ACT tests, enabling them to confidently tackle similar problems during the exams. - Tutor students using the SoFlo curriculum following our provided training, combined with constructing your own curriculum as necessary to support each student's specific needs. - Foster a supportive and engaging learning environment to assist students in overcoming learning challenges. - Leading the tutoring program and process by initiating and scheduling tutoring sessions with students at the ideal frequency to ensure they reach their exam score goals. This may include, but not be limited to: - Proactively setting the pace and frequency of sessions to meet the student's or their parents' desired test results or outcomes. This includes clear communication and assertiveness in determining and scheduling session frequency and quantity needed to achieve desired goals. - Proactively following up with students who miss or consistently reschedule tutoring sessions. - Promptly escalating concerns to the SoFlo Operations Manager. - Record curriculum covered with students, noting relevant performance details as needed. - Promptly notify and escalate to the operations manager if a student falls behind or misses the required number or frequency of tutoring sessions. - Ensure completion of all administrative tasks assigned during onboarding as necessary, including but not limited to: - Timely submission of weekly timecard. - Timely initial communication with clients as directed or within 24 hours if unspecified. - Send follow-up emails within 12 hours after completion of an SAT or ACT tutoring session including recap of lesson and assigned homework or other resources. - Tutor students a MINIMUM of 10-hours each week, being available Monday through Friday after school and on weekends. - Must be willing and able to appear on camera during sessions, regardless of whether the student chooses to do so. - Must have reliable internet service capable of supporting uninterrupted video calls with the camera enabled. Qualifications - MUST: - Currently in Sophomore year in college or higher. - Achieved a baseline of 1450+ SAT or 33+ ACT. - Previous teaching or tutoring experience at high school or college level, including peer tutoring or professional tutoring. - Be legally authorized to work in the United States without requiring sponsorship. - Possess strong content knowledge of the SAT and ACT tests including comprehensive understanding of the exam structure, content, and scoring criteria. Technical Skills Required - Mastery of effective strategies and approaches for each of: - SAT - ‘Reading and Writing’ and ‘Math’ Sections - ACT - English, Reading, Science, Math and Writing Sections - Ability to clearly and concisely demonstrate and explain the above to students of varying skill levels. - Ability to name the rules underpinning certain questions on the sample technical interview test when prompted. - Proficient in using video chat tools, such as Zoom, Google Meets or similar tools. Communication, Leadership, Interpersonal and Organizational Skills Required - Must be a person of high integrity, reliability, commitment and initiative, plus possess a strong work ethic. - Ability to relate to students, establish a rapport and create an engaging teaching environment. - Highly organized, accurate, and detail oriented. - Strong written and verbal communication skills are required to clearly and concisely convey complex information in a simple and relatable way. - Highly adaptable with the ability to tailor tutoring sessions to meet the individual needs, learning styles, and pace of each student fosters better engagement and comprehension. - Possess and demonstrate patience and empathy with students to understand and address the unique challenges and anxieties students may face during their SAT preparation journey. - Possess and demonstrate motivational skills to encourage and motivate students to stay focused, persevere through challenges, and maintain a positive attitude. - Clear, effective communication is crucial for explaining complex concepts, and providing constructive feedback. - Demonstrate strong leadership through proactive and clear communication to set the pace of tutoring sessions, including determining the right frequency of sessions, ensuring alignment with the student's desired test performance outcomes and learning needs.

Role Description The Director, Quality Operations is responsible for providing oversight in planning and implementing the Quality Assurance Performance Improvement program to meet the needs of the Lifepoint Rehabilitation hospitals. - Process Improvement: Develops and implements initiatives to enhance the Quality Management System (QMS), streamline operations, and support continuous improvement programs. - Cross-Functional Collaboration: Builds relationships with functional teams, customers, suppliers, and certification bodies to ensure alignment, compliance, and quality enhancements. - Compliance & Audits: Oversees internal audits, ensures documentation completeness, and participates in external audits or inspections. - Risk Management: Identifies, evaluates, and escalates quality or compliance risks related to SOPs, training, equipment, and processes. - Reporting & Communication: - Coordinates and documents management reviews of the QMS. - Communicates findings and action plans to stakeholders. - Provides feedback to global quality teams. - Monitors regional Key Performance Indicators (KPIs), identifies systemic quality issues, and leads corrective and preventive actions (CAPA) to improve processes and reduce Cost of Poor Quality. - Coaches, mentors, and develops Site Quality Managers and other quality staff, aligning them with regional and global quality goals. - Communicates Lifepoint Rehabilitation mission, vision, and value. Promotes and motivates staff members to implement department and hospital operational, programmatic and other plans. - Participates in planning and creating the IRF Wide strategic quality plan, and other organizational plans and policies to achieve the mission and vision of the IRFs. - Provides oversight with investigations and root cause analyses and sentinel events. - Participates in developing content and providing orientation, in-service training, continuing education, to ensure staff is competent to provide services. - Performs periodic assessment of all facilities to ensure consistency activities. - Promotes a culture of patient safety. - Maintains awareness of changes in the regulations and requirements by accrediting bodies. - Oversees preparation for review by regulatory agencies. - Participates in survey readiness assessments and subsequent monitoring of hospital actions. - Participates in other onsite assessments specific to the needs of the IRFs. - Functions as a consultant, as appropriate, performance improvement activities. - Provides oversight in risk management and safety activities. - Provides support and assistance to other members of the C-suite as indicated. - Ongoing review of but not limited to IRF data, documentation, action plan progress, and compliance with committee documentation and structure. Qualifications - Education: Graduate of accredited RN School of Nursing or other Clinical Degree; Masters Degree preferred. - Licenses/Certification: Certified Professional in Patient Safety (CPPS) and Healthcare Accreditation Program Certified (HACP) preferred. - Experience: Minimum of five (5) years’ experience in Hospital Management. - Knowledge of current state, federal and local laws and regulations. - Knowledge of accreditation standards and compliance requirements. - Ability to provide up to 80% travel dependent upon the needs of the IRF division. Benefits - Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). - Professional Development: Ongoing learning and career advancement opportunities. Company Description Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.