Role Description Rejoignez notre pôle toulousain, un call center à taille humaine (10 personnes), et devenez le point de contact privilégié de clients pour la gestion de leurs demandes après-vente. - Répondre aux appels entrants destinés aux services après-vente et supports. - Mettre en relation les clients avec les services concernés. - Prendre des rendez-vous atelier via les logiciels internes. - Transmettre les messages aux services appropriés. - Qualifier les appels à l'aide d'un logiciel spécialisé. Ce poste est proposé à temps complet (35h hebdo) sur l’amplitude horaire 7h30/18h30. Travail du lundi au samedi, avec un samedi sur 8 de travaillé. Salaire : 12.02€ + Primes mensuelles. Processus de recrutement et Prise de poste rapides. Company Description

Role Description Patrique Mercier Recruitment is thrilled to announce an exciting remote work opportunity specifically tailored for Dutch-speaking candidates. In this role, you will actively engage with customers by offering exceptional support and assistance, ensuring that each customer interaction is handled with professionalism and care, thereby facilitating a seamless and enjoyable shopping experience for all users. You will be contributing your valuable expertise and customer-first mindset to a rapidly expanding digital platform that not only recognizes but truly values your skills and dedication. This is your chance to be part of a forward-thinking team where your contributions make a meaningful impact on customer satisfaction and company growth. Your Responsibilities - Deliver excellent customer service to Dutch-speaking clients. - Assist customers with order inquiries, issue resolution, and product information. - Maintain accurate and detailed records of customer interactions. - Collaborate with internal teams to enhance customer satisfaction and operational efficiency. - Stay informed on company products, policies, and industry trends through ongoing training. Qualifications - Fluency in Dutch (both spoken and written) is required. - Excellent communication and interpersonal skills. - Previous experience in customer care or e-commerce is preferred but not mandatory. - Ability to work independently in a remote setting with strong time-management skills. - Proactive problem-solving abilities and a customer-oriented mindset. - Reliable internet connection and a suitable home working environment. - Currently residing in Greece and authorized to work remotely. - Motivated to learn and grow within a supportive and innovative company culture. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (Flight, Transfer and 4 weeks Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - And many other perks!

Role Description Mercier Recruitment is excited to offer a fantastic opportunity for Dutch-speaking individuals to join a leading e-commerce platform based in Greece. This role as a Dutch Speaking Customer Care Representative is perfect for those who are passionate about delivering exceptional service and enjoy working in a fast-paced digital environment. As part of the customer service team, you will be the voice of the company, assisting customers with inquiries, orders, and support needs to ensure a seamless shopping experience. If you are enthusiastic about helping others and thrive in a customer-focused setting, this is an excellent opportunity to grow your career while making a positive impact on customers’ online shopping journeys. - Provide outstanding customer support to Dutch-speaking clients. - Assist customers with product inquiries, order tracking, returns, and issue resolution. - Maintain accurate records of customer interactions and feedback. - Collaborate with internal teams to help improve the customer journey. - Stay updated on product knowledge and company policies through continuous training. Qualifications - Fluency in Dutch (spoken and written) is mandatory. - Excellent communication and interpersonal skills. - Previous experience in customer care or e-commerce is advantageous. - Ability to handle multiple tasks efficiently in a fast-paced environment. - Strong problem-solving skills and a customer-centric approach. - Flexibility to work in shifts if required. - Currently residing or willing to relocate to Greece. - Motivated, proactive, and eager to learn and grow with the company. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (Flight, Transfer and 4 weeks Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - And many other perks!

Role Description Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for German-speaking individuals to join a leading vehicle manufacturer in Greece as a Customer Service Representative. This role includes fully paid relocation to Greece, providing you with a chance to build your career while experiencing a new culture. - Provide excellent customer service to German-speaking clients via phone, email, and other communication channels. - Address product inquiries, after-sales support, and technical issues effectively and professionally. - Maintain detailed and accurate records of customer interactions. - Collaborate with different departments to resolve customer issues promptly. - Participate in training sessions to stay informed about vehicle products and customer service best practices. - Support the company’s commitment to delivering exceptional customer experiences. Qualifications - Fluency in German (both written and spoken) is essential; please clearly state your nationality and native language in your application. - Strong customer service skills with a focus on problem-solving and communication. - Experience in customer service, preferably within the automotive or manufacturing sector, is an advantage. - Willingness to relocate to Greece, with relocation expenses fully covered by the company. - Ability to work independently and collaboratively within a multicultural team. - Positive attitude, flexibility, and adaptability to a dynamic work environment. - Commitment to continuous learning and professional growth. Benefits - Monthly Performance Bonus - Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Free Greek lessons - And More! Company Description Join a reputable company committed to innovation and customer satisfaction!