Job Closed
This listing is no longer active.
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Customer Experience Representative
Location
United States
Posted
32 days ago
Salary
$20 - $29 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Experience Representative
Kellermeyer Bergensons Services
Role Description Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our customer service team as a Customer Experience Lead. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and customer service, then this is the job for you! This position is a full-time, remote opportunity. You will be responsible for day-to-day operations, data integrity, and communication. As a Customer Experience Lead, the following duties and responsibilities will be a part of this opportunity, but are not limited to them: - Assist customer service call team members daily in responding to customer and vendor inquiries. - Obtain and evaluate all relevant information to effectively address customer inquiries, comments, or complaints. - Assess and respond accurately and efficiently to inquiries and escalations meeting departmental goals; properly triage requests based on urgency of issues. - Maintain detailed records of written and verbal communication. - Provide detailed and accurate information for quarterly business reviews, executives, and customers. - Identify, record, and track unresolved complaints, direct outstanding issues to the appropriate resources for resolutions. Qualifications - 3+ years’ experience in customer service/administrative role - Previously have worked with B2B customers - Proficient knowledge of Excel – formulas, filtering, sorting, VLOOKUP, Pivot Tables Benefits - As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! - Paid Time Off - Paid Holidays - Sick Time - Life Insurance - Supplemental Health Insurance (E.G., Accident) - 401k plan with a match or Non-qualified Deferred Compensation Plan - Pet Insurance - Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics Company Description For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Role Description DAS Health is seeking an Application Support Specialist II – NextGen EPM to join our Application Support team. This is a fully remote role dedicated specifically to NextGen Enterprise Practice Management (EPM) on the billing and practice management side. This position is ideal for someone who enjoys solving complex problems but also likes to think beyond the ticket. You’ll support healthcare practices using NextGen EPM by troubleshooting issues tied to scheduling, billing, claims, and accounts receivable, while also advising clients on best practices, workflow optimization, and long-term operational improvements. What You’ll Do - Provide Tier 1 and Tier 2 support for NextGen EPM, with a strong emphasis on billing, claims, AR, and scheduling workflows. - Troubleshoot application, workflow, and administrative configuration issues and identify root causes. - Advise clients on NextGen EPM best practices and workflow optimization, not just technical fixes. - Support the full revenue cycle lifecycle in alignment with RCM best practices. - Analyze trends and recurring issues to help identify workflow gaps and recommend process improvements. - Provide configuration assistance and troubleshooting support for Luma Health / NextGen Patient Engage workflows. - Document all support activity accurately in ConnectWise while meeting SLA and KPI expectations. - Communicate clearly with clients, set expectations, and de-escalate high-pressure situations. - Partner with internal teams and vendors to drive timely, sustainable resolutions. - Participate in an on-call rotation for after-hours emergency support. Qualifications - 3+ years of hands-on experience supporting NextGen EPM, specifically on the billing and practice management side. - Strong understanding of the full revenue cycle, including claims analysis and AR management. - Experience with NextGen administrative and billing-side configuration. - Ability to troubleshoot complex issues and also advise on workflow and operational best practices. - Strong analytical and problem-solving skills with a root-cause mindset. - Excellent verbal and written communication skills. - Ability to stay calm under pressure and communicate clearly with clients. - Associate’s Degree in a healthcare or healthcare IT–related field. Preferred Qualifications - NextGen EPM certification. - Experience supporting NextGen version 8. - Experience with Luma Health or similar patient engagement platforms. - Bachelor’s Degree in a healthcare or IT-related field. Benefits - Collaborative, remote-friendly environment where your expertise is valued and your impact is visible.
Inspection Reporter
FAR InspectionsFAR Inspections is a leading provider of property data for mortgage lenders nationwide. Based in Reno, NV, we have a 12-year track record of excellence and stability in the mortgage field services industry. We partner with highly motivated independent contractors who prioritize accuracy, reliability, and professional autonomy.
Role Description FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Toombs County, Georgia and surrounding communities. If you live in or near Vidalia or anywhere in Toombs County, this is a great opportunity to earn supplemental or full-time income on your own schedule. As a Field Inspector covering Toombs County, you will perform residential occupancy verifications. These are brief, exterior visits to confirm property status and report on general conditions. - Autonomy: You manage your own routing, schedule, and territory. - Efficiency: Standard inspections are designed for speed, typically requiring only 5–6 minutes on-site. - Consistency: Enjoy stable, month-to-month volume in your assigned county. This role requires spending extended periods of time driving and making numerous stops throughout the day in your assigned territory. This territory covers a spacious rural county with longer drives between stops. A fuel-efficient vehicle and comfort with country roads are especially valuable. Requirements - Reliable, fuel-efficient vehicle. - Smartphone (Android or iPhone) capable of running mobile reporting apps. - Computer with an internet connection and a printer. - Strong time-management skills to meet deadlines without direct supervision. - Ability to pass a standard background check. Earnings & Volume - Flat-Rate Pay: This is a 1099 position where you are paid a set fee for every inspection completed. - Earning Potential: While pay is per-inspection, efficient contractors typically earn the equivalent of $25–$35 per hour. - Volume: Rates and inspection volume vary by county. Lower volume counties typically feature higher per-inspection rates, while higher volume counties offer more consistent daily work. - This Territory: Toombs County averages approximately 10 inspections per month.
Customer Experience Manager
Remote RecruitmentRemote Recruitment operates as a full-service employment agency providing recruitment/staffing for UK based companies
• Manage and support the end-to-end customer experience strategy across all touchpoints • Handle customer feedback programmes, NPS tracking, and service improvement initiatives • Communicate effectively with internal teams and external stakeholders across time zones • Maintain accurate records of customer satisfaction data, journey maps, and CX project documentation • Use relevant tools such as CRM platforms, survey tools, and customer analytics dashboards • Support the wider team with cross-functional CX projects, training, and customer advocacy programmes • Identify opportunities to reduce friction, increase loyalty, and improve overall customer satisfaction
Career Changer Office & Customer Support
OVB Vermögensberatung Team MandyDie OVB gehört zu den Führenden Finanzvermittlungsunternehmen in Europa seit 1970.
Role Description Zur Verstärkung unseres Teams in Rodewisch suchen wir engagierte Unterstützung im Bereich Organisation, Kundenbetreuung und digitale Verwaltung. - Kommunikation mit Interessenten und Kunden - Organisation und Koordination von Terminen - Bearbeitung und Pflege von Kundendaten - Unterstützung bei administrativen Tätigkeiten - Erstellung und Dokumentation digitaler Fragebögen - Allgemeine Unterstützung im Tagesgeschäft - Weiterleitung wichtiger Informationen an Kunden und Teammitglieder - Arbeiten mit modernen digitalen Tools Qualifications - Gute Deutschkenntnisse in Wort und Schrift - Freundliches und professionelles Auftreten - Zuverlässige und strukturierte Arbeitsweise - Grundkenntnisse am PC und im Umgang mit digitalen Anwendungen - Lernbereitschaft und Motivation - Teamfähigkeit sowie selbstständiges Arbeiten - Erfahrung im Bürobereich von Vorteil, aber keine Voraussetzung - Quereinsteiger willkommen Benefits - Flexible Arbeitszeiten - Möglichkeit auf Homeoffice - Digitale und persönliche Einarbeitung - Moderne Arbeitsweise - Weiterbildungsmöglichkeiten - Junges und motiviertes Team - Leistungsorientierte Vergütung - Entwicklungsmöglichkeiten innerhalb des Unternehmens - Angenehme Teamatmosphäre - Flexible Arbeitsgestaltung neben Studium, Beruf oder Familie Company Description Die OVB gehört zu den Führenden Finanzvermittlungsunternehmen in Europa seit 1970.


