• Own Typeform’s editorial roadmap and calendar across newsletters, blogs, reports, thought leadership, and long form storytelling • Lead editorial direction across campaigns, product storytelling, research content, and executive thought leadership • Act as the primary editor and final quality reviewer for key written content across the business • Shape complex ideas, data, and product narratives into clear, engaging, and differentiated stories • Establish editorial standards, workflows, and review processes that improve consistency and scalability • Manage freelancers, agencies, and external writers, providing direction, feedback, and quality control • Partner closely with Brand, Product Marketing, PR, Product, and Growth teams to align storytelling across channels • Support SEO and product led content initiatives as we expand content production at scale • Help build repeatable systems for AI assisted editorial workflows while maintaining a high quality bar • Identify storytelling opportunities based on audience insights, performance data, market trends, and product direction

Role Description Cerchi un'opportunità freelance che ti permetta di avere un impatto sulla tecnologia comodamente da casa? Se sei una persona dinamica, appassionata di tecnologia e sempre online per imparare cose nuove, questo progetto part-time e flessibile è perfetto per te! Una giornata tipo come Valutatore Personalizzato di Contenuti Internet: - Analizzerai e fornirai feedback su testi, pagine, immagini e altri tipi di contenuti per i principali motori di ricerca, utilizzando uno strumento online. - Contribuirai a migliorare l’esperienza degli utenti di tutto il mondo, inclusa te stesso, attraverso la valutazione dei risultati di ricerca in termini di pertinenza e qualità. - Unisciti al nostro team oggi stesso e metti le tue competenze al servizio di uno dei motori di ricerca più importanti al mondo. Qualifications - Conoscenza fluente dell’italiano e dell’inglese (scritto e parlato). - Residenza in Italia da almeno 5 anni consecutivi e buona conoscenza degli eventi attuali e passati relativi a business, media, sport, notizie, social media e cultura in Italia. - Utilizzo attivo di Gmail, Google+ e altri social media, e dimestichezza con la navigazione tramite browser web. - Accesso quotidiano a una connessione internet a banda larga, uno smartphone (Android 5.0, iOS 14 o superiore) e un computer personale per lavorare. Requirements - Non è richiesta esperienza professionale precedente per candidarsi a questo ruolo, tuttavia sarà necessario soddisfare i requisiti di base e superare un processo di valutazione standard. - Si tratta di un progetto part-time a lungo termine e il tuo lavoro sarà soggetto ai consueti controlli di qualità durante tutto il periodo dell’accordo. - Per essere assunti nel programma, dovrai sostenere un test di lingua e un esame di qualificazione a libro aperto per determinare la tua idoneità, oltre a completare una verifica dell’identità. - Il nostro team ti fornirà linee guida e materiali di studio prima dell’esame. - L’esame dovrà essere completato entro un tempo specifico, ma sarai tu a scegliere quando affrontarlo. Benefits - Il compenso stimato per questo ruolo è di 7,74 EUR all’ora. - Il pagamento si basa sulle attività completate, con la possibilità di guadagni più alti in base alla produttività. Company Description TELUS Digital is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more. - Join our global AI Community of 1 million+ annotators and linguists in helping companies in testing and improving machine learning models. - Our flexible freelance opportunities allow you to work at your own pace and from the comfort of your own home. - Earn on your free time - be your own boss. - Flexible schedule that fits your lifestyle. - Long-term project, get paid per task. - Get support from a global AI community. - Join us today and be part of a dynamic and innovative team that is making a difference in the world!

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Role: As a Senior Associate on the CX Programs team, you'll play a key role in shaping and improving the customer experience at Headway. You'll act as a CX expert and true voice of the customer: bringing customer needs and pain points into every conversation with cross-functional partners, and turning those insights into better processes, clearer support strategies, and more seamless launches. In this role, you'll own projects end to end, from identifying gaps to driving solutions that land well for both customers and agents. You'll collaborate closely with teams across the company to ensure consistency in how we support our customers, and you'll use data to influence meaningful improvements to our satisfaction and performance metrics. - You Will - Develop understanding of customer needs and pain points to design, iterate, and improve end-to-end customer experience - Contribute to the evolution of key KPIs such as CSAT, TTR, and self-resolution improvements for relevant projects - Support CX change readiness for new features and releases by mapping requirements, developing CX processes, and managing timelines - Create and enhance support processes to improve customer experience and provide consistency in support strategy execution - Partner with the Knowledge Management team to ensure ongoing clarity and usability of SOPs - Support cross-functional teams in implementing customer-centric product and process improvements, driving change to improve CSAT - Analyze customer feedback and ensure alignment across teams via insight readouts and root cause analysis - Drive CX enablement by leveraging AI tools to improve team efficiency, reduce resolution times, and scale support operations - You’d be a great fit if… - You're deeply curious about the full customer journey and seek to understand the experience beyond what comes through a support ticket - You can translate messy customer data into clear insights and compelling narratives for cross-functional stakeholders - You're energized by owning projects end-to-end and thrive in environments where processes are still being built - You have a point of view on what great customer experience looks like and aren't shy about advocating for the customer when working with Product and Ops teams - You're excited about using AI tools to work smarter and enable our CX team Compensation and Benefits: The expected base pay range for this position is $80,920- $119,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. - Benefits offered include: - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Title: Senior Content Strategist - Freelance Brand: SJR Capability: Strategy Location: New York, NY, United States Requisition ID: 15936 Job Description: Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Group SJR, a Division of VML, is the original full-service content consultancy. Today's leading organizations are grounded in unique skills, knowledge, and perspective but success depends on their ability to tell the world. At SJR we help them do exactly that; by discovering, developing and distributing their inimitable narrative. Anchored in the brand, the narrative provides the through-line that enables us to detail strategy and elevate communications programs. What we're looking for: We are looking for a highly-specialized Senior Content Strategist for a temporary, project-based role supporting a key client in the clean energy sector. This is a unique opportunity to shape the narrative for a major utility's clean energy initiatives from the ground up. You are a strategic thinker with proven experience in the utilities, renewables, or clean energy space. You understand the nuances of this industry and can translate complex topics into compelling, website-first content strategies and messaging. You're not just a theorist; you can create practical content models that guide a brand on what to say, and how and where to say it best. The ideal candidate is equal parts problem solver, industry expert, writer, and analyst. If you're energized by the challenge of defining a brand's voice on a critical topic like clean energy, we want to talk to you. What you'll do: - Lead Strategy Development: Create and own the overarching content strategy for our client's clean energy initiatives, with a primary focus on their digital ecosystem. - Craft Brand Messaging: Define the core messages, strategic pillars, and narratives the brand needs to communicate effectively with its audience. - Build Content Models: Develop website-first content models that map key messages to the most effective content types and formats (e.g., articles, data visualizations, interactive tools, video). - Client Partnership: Work directly with the client to understand their goals, present strategic recommendations, and ensure alignment throughout the project. - Collaborate with Internal Teams: Partner with SJR's account, creative, and editorial teams to ensure the strategy is executed flawlessly. What you'll need: - Significant experience in a strategic role, with a portfolio that demonstrates successful content strategy and messaging work. - Deep industry expertise is a must. You have direct experience working with or for companies in utilities (e.g., National Grid), clean energy, renewables, or related sectors (e.g., oil and gas companies focusing on sustainability). - A background as an environmental reporter is a huge plus. - Proven ability to develop website-first content strategies and tangible content models. - Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively. - A self-starter mentality, comfortable managing your own time and deliverables in a remote, project-based setting. Project Details: - Role Type: Contract / Project-Based (approx. 20 hours per week) - Rate: The hourly rate for this position is expected to be between $85 and $95, depending on experience and qualifications. Why Join Group SJR? - Be a part of a pioneering team: Work alongside some of the brightest minds in content strategy and communications. - Make a real impact: See your strategic vision come to life and contribute to a high-profile, socially relevant project for a major brand. - Enjoy a collaborative and supportive culture: We value teamwork, creativity, and innovation. If you're a strategic thinker with a passion for clean energy and a desire to make a real impact, we encourage you to apply! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.