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CrowdStrike

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Intelligence Analyst – Falcon Recon

Threat Intelligence SpecialistSecurity AnalystFull TimeRemoteSeniorTeam 5,001-10,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

76 days ago

Salary

$85K - $120K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Intelligence Analyst – Falcon Recon

CrowdStrike

• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships • Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers • Understand the dark and deep web ecosystem; be able to properly convey analytical findings to customers • Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise • Deliver regular written and verbal updates on relevant findings to customers, aligning with their preferred cadence • Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer’s feedback, feature requests, and overall satisfaction is conveyed and accounted for • Plan and lead process improvement initiatives tailored to improve overall customer satisfaction with the CrowdStrike team

Job Requirements

  • 3+ Years experience in cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections
  • Excellent written, verbal communication skills in English
  • Working knowledge of cyber threat intelligence terminology, key concepts, dark & deep web ecosystems to include actors, forums, and leak sites
  • Adaptability and willingness to learn new technologies
  • Customer service attitude and willingness to help and problem-solve with customers
  • High degree of emotional intelligence and professional presence
  • Ability to operate independently and with little direction
  • Demonstrated ability to document technical process and convey business terms in clear language
  • Ability to present and explain technology to people with less technical knowledge
  • Attention to detail
  • Must be able to successfully manage time and deliverables for rapid service engagement customers
  • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

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