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Paramo Technologies logo
Paramo Technologies

Where Talent and Innovation Connect for Success

Junior Security QA Analyst

QA EngineerQA EngineerFull TimeRemoteJuniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

24 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expExperience acceptedEnglishSpanishCyber Security

Job Description

Junior Security QA Analyst

Paramo Technologies

• Ensure the Information Security Team's tasks are completed to the expected quality standards and helps bridge the gap between development and security. • Review closed tickets by the Information Security Team and ensure that they comply with the defined quality criteria. • Review new and updated documentation from the Information Security Team and ensure it complies with the defined quality criteria. • Review the Information Security Team KPIs and implement the defined corrective actions for those that are out of threshold. • Work with the Information Security Project Manager on any project management support tasks. • Provide constructive feedback, identify the root cause of the failure, help improve the process. • Designing, implementing, and maintaining an Artificial Intelligence (AI) knowledge system that uses documented processes to provide consistent, on-demand guidance to the team. • Propose improvements to achieve better quality and reduce overhead. • Document new procedures or update existing ones. • Ensure that documentation is accurate, comprehensive, and delivered on time. • Creation of reports, some of which are based on the tickets. • Keep track of tasks assigned to others. • Engage in ongoing training and professional development to enhance skills and stay current with emerging threats and technologies.

Job Requirements

  • Have an on-going Bachelor's degree in computer science, telecommunications, or other related academic fields.
  • Hands-on experience reviewing operational tickets and process documentation for quality, completeness, and adherence to established policies.
  • Understanding of ticket lifecycle management and quality standards in IT teams.
  • Hands-on experience building AI-powered knowledge assistants based on structured and unstructured process documentation.
  • At least 1 year of work experience in similar roles.
  • Excellent writing skills in both English and Spanish.
  • Teamwork experience.
  • Ability to work independently and as part of the Information Security Team, and can work under minimal supervision.
  • Technical skills: Good networking and cybersecurity foundations will enable you to understand and use the tools we manage, and to confirm whether the documented resolutions are correct.
  • Strong written and verbal communication skills in English and Spanish (B2/C1).

Benefits

  • 22 days of annual leave.
  • 10 days of national holidays.
  • Health Insurance options.
  • Access to e-learning platforms.
  • Possibility of on-site English classes in some countries, and more.

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