• Collaborate with CX stakeholders to conduct needs assessments, identify learning objectives and appropriate learning strategies for the CX team • Design, develop, and implement a variety of instructional materials, including digital learning materials, presentations, tutorials, videos, job aids, and other resources, using instructional design principles and best practices • Create interactive and engaging learning experiences that cater to diverse learning styles and preferences • Conduct learning evaluations to measure the effectiveness and impact of learning interventions, from reaction through results • Continuously iterate and improve upon instructional materials based on content feedback from facilitators, learnings and need analysis data • Stay abreast of industry trends and emerging technologies in instructional design and adult learning to inform the development of innovative learning solutions • Collaborate with external vendors and partners as needed to augment in-house expertise and resources • Provide guidance and support to internal teams and stakeholders on instructional design principles and best practices

Role Description Deliver transformational learning experiences rooted in unrivaled research. As a learning and development consultant at Gallup, you’ll help us fulfill our mission of changing the world by delivering transformational learning experiences to organizations across the globe. We’ll count on your charismatic presence and reputation as a trusted adviser to be the public face of Gallup’s brand, bringing our analytics and advice to life through compelling programs that generate organizational change. In this role, you’ll be trusted to work independently, prepare deeply, show up confidently and deliver with excellence. Our mentoring culture and team of driven, highly engaged associates will feed your desire to learn from the best and prepare you to succeed as you grow. If you want to help organizations solve their most pressing workplace problems, join us, and put your greatest strengths to work. What You’ll Do - Master concepts related to strengths development, employee engagement and management principles to help leaders, managers and individuals maximize their potential. - Facilitate Gallup’s established curriculum through virtual and in-person experiences to inspire and empower leaders to develop their teams, attract the right talent, build thriving workplace cultures and drive performance outcomes. - Analyze and consult on talent-based selection hiring. Qualifications - Bachelor’s degree required; master’s degree in I/O psychology, business administration, organizational development, leadership, education or other behavioral economics field preferred. - At least five years of experience in training, recruiting, consulting, human resources, change management, coaching or business development required. - Ability to travel 50%-75% of the time required. - ICF certification preferred. - Bilingual capabilities are a plus. - Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship. Benefits - Medical, dental, vision, life and other insurance options. - A fully vested 401(k) retirement savings plan with company matching. - An employee stock ownership program. - Mass transit reimbursement. - Family-building benefits. - An employee assistance program. - Various reimbursements and activities that enhance our associates’ wellbeing. - Estimated annual salary range of $80,000-$120,000 for this role. Company Description At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

• Design, develop and facilitate innovative and interactive instructor-led and eLearning solutions • Contribute to sales success by collaborating with General Management, Marketing, and external vendors • Develop training solutions to enhance product knowledge, disease state knowledge, and skills training • Lead/support the design of Sjogren’s Disease related curriculum • Conduct ongoing needs analysis and customize curriculum for different customer facing roles • Facilitate education about field facing commercial roles and train on collaboration among roles

Role Description Join rpc as a Learning & Development Consultant and become a key driver of transformation through people. In this role, you will operate at the intersection of strategy, data, and capability building, shaping how organizations learn, evolve, and perform at scale. You will work in international environments, partnering with leading brands to design future-ready learning ecosystems that translate business strategy into measurable impact through skills, behaviors, and performance. - You shape learning as an integral part of transformation, with end-to-end ownership from strategic design to global rollout. - You design global governance and steering models for international training organizations, including KPI frameworks and reporting mechanisms. - You build Target Operating Models for Learning & Development with clear roles, responsibilities, and decision logics. - You define KPI catalogs and audit standards that enable global comparability and data-driven decisions. - You facilitate international workshops and manage stakeholders from business units to executive management. - You validate solution approaches with pilot markets and ensure global implementability under varying market conditions. - You develop strategic options and prepare management decisions in a structured way. Qualifications - At least 2 years of experience in L&D, HR, Change, or Transformation—either in consulting or a comparable in-house role. - Confident in contributing to and leading projects, workstreams, or initiatives. - Strong communication and facilitation skills, with the ability to confidently engage diverse stakeholders from business units to management. - An analytical, structured, and pragmatic working style, including ownership and results orientation. - Proven experience in building or further developing academies, enablement programs, or learning structures. - Familiarity with governance, operating models, and steering logics in the L&D context. - Hands-on experience with digital learning formats, LMS/LXP, and modern learning technologies (ideally including AI-supported tools). - A strong interest in leveraging learning as a driver for transformation and organizational development. - Strong customer orientation as well as excellent German and English skills (at least C1); fluent Spanish skills are a plus. Benefits If you are passionate about transforming organizations through learning and want to make a tangible impact in an international, fast-evolving environment, rpc offers you the platform to grow and contribute. You will join a highly collaborative and entrepreneurial team where your ideas matter, your ownership is valued, and your work directly shapes the future of learning in global organizations.