Role Description GitHub is expanding its Corporate Solutions Engineering team and we're seeking experienced professionals to enhance our pre-sales support of our corporate customers. As a Solutions Engineer, you'll align technology solutions with customer needs and serve as a trusted advisor. - Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption. - Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform. - Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases. - Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub. - Assist customers in integrating GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines, code deployment options, and network infrastructure. - Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption. - Articulate the value of DevOps and DevSecOps to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation. - Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers. - Participate in the development of sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against the competitors. - Acts as the voice of the customer and internal advocate by providing feedback and challenges from the customer to internal teams (e.g., product groups, engineers). Qualifications - 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, OR master's degree in Computer Science, Information Technology, Engineering, or related field, OR equivalent experience. - Business Level Proficiency in both French and English. Requirements - 6+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Doctorate in Computer Science, Information Technology, Engineering, or related field OR equivalent experience. - 1+ year(s) experience in digital transformation using software modernization to drive customer business outcomes. - 1+ year(s) experience in business consulting, consultative selling, or customer facing experience. - Proficiency in enterprise software development and application security practices, including experience with SAST, DAST, and SCA tools, as well as an understanding of GitHub Advanced Security and CodeQL. Benefits - Competitive pay. - Generous learning and growth opportunities. - Excellent benefits to support you, wherever you are.

• Collaborating with the Account Executive to thoroughly understand the prospect's technical environment, Kubernetes challenges, cost optimization goals, and key business objectives through in-depth technical discovery sessions. • Owning and driving the technical validation and Proof of Concepts (POCs) specifically for PerfectScale. This includes meticulous POC preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements. • Developing and delivering compelling and tailored PerfectScale platform demonstrations to prospects, effectively showcasing its capabilities and addressing their specific use cases and concerns. • Leveraging your analytical skills and deep understanding of Kubernetes to develop compelling business cases and robust ROI analyses that clearly articulate the tangible value, cost savings, and performance improvements achievable with PerfectScale. • Becoming the go-to expert within the company for PerfectScale, ensuring prospects achieve optimal results and a seamless implementation experience. • Taking full ownership of the technical win for PerfectScale engagements, guiding prospects through the technical evaluation process, addressing all technical requirements, and building technical confidence in the solution. • Representing DoiT and PerfectScale at company events and industry conferences, delivering engaging presentations and demonstrations to a wider audience, showcasing our Kubernetes optimization expertise and platform capabilities. • Ensure timely entry of data into internal business support solutions. Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.

• Join as an early member of a high growth team working together to solve technical and customer problems the right way • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical presentations to potential and existing customers • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape • Drive product conversations based on need and problems learned during customer interactions • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

• Lead the development of enterprise-grade, scalable solutions, managing integrations involving internal teams, third-party integrators, or custom-built systems using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.) • Take full ownership of high-impact, high-risk projects—from navigating ambiguous requirements and integration design through configuration, delivery, maintenance, and operational support. Comfortable making delivery commitments for larger projects • Act as a technical lead, mentoring engineers to establish the foundational standards for robust, enterprise-level integrations. • Serve as the vital link between Customers and Product/Engineering teams; relaying feedback to align product roadmaps with customer success and evolving market needs. • Leverage AI-driven workflows and modern technologies (Glean, Cursor etc.) to continually uplevel the team’s efficiency and technical stack. • Create customer-facing launch plans and roadmaps, own and drive internal initiatives that enhance team visibility across the organization and improve operational efficiency through process automation. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices • Build, Test, validate and review thorough code reviews and provides feedback that is actionable and insightful • Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience • Contribute to the enhancement of Professional Services methodologies and tools