• Perform non-licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner. • Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems. • Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties. • Serve as all deal stakeholder’s point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. • Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts. • Regularly update and manage communication with all parties involved in the transaction. • Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.

• Perform non-licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner. • Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems. • Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties. • Serve as all deal stakeholder’s point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. • Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts. • Regularly update and manage communication with all parties involved in the transaction. • Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.

• Act as the primary point of contact, orchestrating communication between client stakeholders and Foresite’s delivery teams to ensure seamless service execution. • Proactively manage account health metrics and conduct regular business reviews to ensure MSSP services meet established KPIs. • Align client business objectives with long-term protection and compliance goals, ensuring our delivery remains a high-value asset. • Own the full renewal lifecycle for Mid-Market accounts, identifying "at-risk" signs early and developing strategic mitigation plans. • Deeply understand evolving security needs to identify opportunities for upselling additional Foresite services or Google SecOps features. • Provide structured feedback to Foresite leadership to help refine managed service offerings and the overall Mid-Market customer experience.

• Acting as the day-to-day contact for a portfolio of clients • Building strong, trusted relationships with key stakeholders • Developing a deep understanding of each client’s organisation, goals and challenges • Ensuring clear, consistent and proactive communication • Leading Discovery workshops for new website implementations • Delivering Strategic Reviews on existing websites and developing roadmaps for future development • Helping clients prioritise work based on impact and value • Identifying opportunities to improve performance, engagement and revenue • Planning and delivering client projects • Working closely with design, engineering and support teams • Ensuring work is well scoped, phased and delivered to a high standard • Maintaining visibility of timelines, risks and dependencies • Owning the commercial performance of your client portfolio • Identifying and shaping opportunities for future projects • Developing scopes and proposals that reflect value and outcomes • Supporting revenue forecasting through a clear view of pipelines • Ensuring a high-quality and consistent client experience • Gathering feedback and identifying areas for improvement • Contributing to how we refine our processes, products and approach