Creative Director, Copy Los Angeles, CA; New York, NY WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers, and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.  That belief has earned Known top industry recognition, including being named 2025 ADWEEK Midsize Agency of the Year. Furthermore, Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few. We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely. BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU Known is looking for a Creative Director with a Copy focus to join the Studios, leading and developing big idea-driven creative for clients across industries. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The Creative Director, Copy will also oversee the development and execution of brand creative inclusive of TV, social, digital, OOH, and experience marketing. This position knows how to tell stories through words on any platform. Our ideal candidate will be a leader for their teams, clients and the agency. They are an innovative, collaborative and hands-on leader who has experience developing and executing highly impactful creative approaches for clients across industries. They also excel at building strong cross-functional relationships in fast paced organization. Healthcare & Lifestyle/Wellness experience, amongst a diverse client/industry portfolio, is preferred.  Note: This is a temp-to-perm position with a 2-3 month introductory period prior to conversion to a full-time role with benefits. WHAT YOU’LL DO - Lead concept development for/copywriting execution of brand and 360 product marketing campaigns across TV, digital, social and print - Actively oversee and lead a team of best-in-class creatives at all levels—mentoring them and developing their skills - Roll up your sleeves and get into the programs/mocks/decks when needed, while also knowing when to lead and when to help - Be both a leader for the team and a thought leader to stakeholders and collaborators from a brand and messaging standpoint - Develop a deep understanding of consumer target’s mindsets, attitudes, & behaviors to inform strong empathetic and strategic executions. - Manage the creative process from concept to execution - Translate marketing objectives into clear creative strategies and outputs - Ensure visual communication and brand standards are met - Oversee deliverables as well as adhere to timelines and creative budgets - Represent creative output throughout the wider org, presenting to key stakeholders and communicating with internal teams and agencies - Manage multiple projects, with the ability to switch from one to the other seamlessly while staying on deadline and within budget - Review and approve the work of all direct reports before seeking the approval of the Group Creative Director / President, Studios for dissemination to other departments or clients - Provide regular performance feedback to direct reports, including crafting and delivering performance reviews - Partner with the Creative Operations team on resourcing and scheduling staff to drive success across projects - Work closely with Client, Strategy, and Media team members to ensure that our briefs can spark groundbreaking creative—and that the creative is grounded in consumer insights, and business goals WHAT YOU HAVE DONE/WHO YOU ARE - You have a portfolio featuring a wide range of creative campaigns, a diversity of creative ideas and approaches to solving problems with a focus on articulating strategic, breakthrough ideas across a myriad of channels - You possess a strong aptitude for copywriting and storytelling across advertising mediums - You maintain a solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality - You have strong analytical ability and clear and effective written, verbal, and visual communication skills - You regularly display optimism and excitement for your work, a love for the next big challenge, and a passion for business impact - You are a positive, motivating leader, able to manage and nurture an emerging team of talented creatives - You can collaborate with team members at all levels to ensure projects are effective and meet brand guidelines, compliance and overall project goals. - You have an understanding of all aspects of brand marketing creative, including brand development, TV, social, digital, advertising, OOH, retail/POS, media and environmental/experiential design - You have experience and skill to drive the development of new business and client review decks and various communication vehicles - You demonstrate a creative and strategy-driven POV in developing best-in-class integrated marketing campaigns and programs - You are adept at multitasking while coordinating multiple projects and resources, delivering under tight timelines and adapting quickly to change - You have a proven ability to quickly identify problems and solve them YOUR BACKGROUND INCLUDES - 8-10+ years of creative advertising experience developing content and campaigns - Undergraduate degree in one or more of the following fields: Communications, Advertising, Branding, Marketing, or a related field SOME OF OUR PERKS - Unlimited paid time off - 401k with company matching and no vesting period - Generous medical plan - Discretionary bonuses pending company performance - Paid parental leave - Company-wide events and retreats ONE LAST THING TO ASK YOURSELF All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values. Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class. The base salary for this position is $150K-$165K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

• Lead the creation of shopper marketing programs from concept development to design and execution. • Serve as a leader, creative mind, and project manager in one. • Drive creative process from conceptual thinking through to execution to develop experience-driven, connected shopper marketing solutions. • Ensure the team delivers creative excellence through structured guidance, mentorship, and inspiration; take lead role in infusing team with digital and shopper knowledge through ongoing training. • Proactively drive the process to generate and brief creative, actionable, and unique projects rooted in a clear idea and insight, demonstrating in-depth knowledge of client’s business and the audience. • Develop creative briefs for ideation sessions and lead creative brainstorm sessions for client opportunities. • Accurately deliver design against the required brief and revert. • Work collaboratively with the strategy and client service teams to identify key insights to help drive creative programming and ensure all concepts are on brief. • Work with the client service team to identify growth opportunities with current and prospective clients. • Craft the design associated with the client’s brand/project. • Provide a strong design point of view regarding messaging hierarchy, typography, layout, and color. • Create strategically sound designs and concepts for in-store communication. • Develop and implement processes and structures to achieve creative vision. • Generate exploratory mood boards by gathering literature and internet references. • Be an effective leader with strong communication and interpersonal skills in order to cultivate beneficial relationships both internally and externally. • Work quickly, independently, and with a can-do attitude.

• Set the strategic creative direction for how we design across Amazon, Walmart, Instacart, Chewy, and emerging commerce platforms — defining the point of view, not just executing against it • Lead the highest-stakes commerce design work across our top accounts, from A+ Content and Brand Stores to DPIs, video, and Commerce Media creative • Know commerce creative systems thoroughly — and know exactly when and how to break it, bend it, or push past defaults to do work the platform hasn't seen before • Translate Amazon, Walmart, and marketplace performance data into sharper creative decisions, and use it to defend, refine, or kill ideas with conviction • Design with a sharp awareness of search and SEO best practices for e-commerce — understanding how creative interacts with discoverability, indexing, keyword strategy, and emerging surfaces like Amazon's Rufus and AI-driven shopping assistants • Articulate the why behind every design choice — through the lens of the shopper, the platform, the brand, and the business outcome. Be able to articulate this internally and with clients. • Consult with retail operations, performance, and strategy teams as the senior creative voice on commerce; partner across functions to make the work smarter • Serve as the creative lead on new business pitches and client engagements - building the narrative, leading the room, and helping close the commerce work that defines our practice • Mentor design, copy and other studio team members across the commerce team, raising craft, rationale, and judgment across the board • Develop frameworks, POVs, and thought leadership that position Tinuiti as the definitive voice in commerce creative • Stay ahead of platform changes, beta features, and module rollouts — and turn them into client opportunity before competitors catch on • Present at the highest levels with confidence, clarity, and a point of view clients remember

• Develop visual identities for podcast shows • Create and maintain branding guidelines • Ensure consistency across all assets • Design social media posts, stories, and thumbnails • Create artwork for episodes, campaigns, and launches • Adapt designs for multiple formats and platforms • Design clean, clear presentation decks • Support internal and external pitch materials • Translate ideas into structured visual communication • Work with producers and marketing on concepts • Support campaign visuals and rollout assets