Role Description Most audiology jobs tie you to a clinic, a commute, and a schedule that wasn't built around you. This one is different. At hear.com, you'll deliver expert hearing care entirely from home (no front desk, no parking, no overhead). You'll work with patients who are motivated, matched to the right technology, and supported by a team that handles the logistics so you can focus on what you're passionate about: helping people hear well to live well. This is teleaudiology at its most advanced, and we're looking for clinicians who are ready to practice in a way that's reshaping the field. What You'll Do - Conduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s) - Educate and guide patients on getting the most from their hearing technology - Provide feedback on new hearing care tools and workflows that improve the patient experience - Collaborate closely with our Sales Team to ensure seamless patient journeys - Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world Qualifications - Active HIS license in CA, MN, NC, NY, or TX with 2+ years of fitting experience - HIS applicants must have successfully passed the International Licensing Exam (ILE), administered by the International Hearing Society (IHS) - A patient-first approach: empathetic, communicative, and genuinely invested in outcomes - Comfort working independently and managing your own schedule and caseload - Strong organizational skills and the ability to work across teams in a fast-paced environment - Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload) - Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com) Benefits - Total target earnings of $100,000 to $120,000, made up of a $61,800 base salary plus monthly performance bonuses - Full medical, dental, and vision coverage - 401(k) - Paid parental leave - Open (flexible) PTO policy - Continuing education and certification costs fully covered so you can stay at the forefront of the field - All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more Company Description Since 2012, hear.com has grown into the fastest-growing hearing care company in the world, a profitable global health-technology leader with over 1,100 team members across 8 countries. Our mission is simple: help everyone hear well to live well. We've built a digital-first model that makes hearing care more accessible, more personalized, and more effective. Joining hear.com means joining a team that's not maintaining the status quo. We're replacing it. hear.com is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Employment with hear.com is at-will.

Payor Enrollment Specialist- Contract Remote Payor Enrollment Specialist (Contractor) 📍 Location: Remote (U.S.) 💼 Employment Type: Contractor 💰 Compensation: $35/hour (capped at 160 hours/month) Who we are Midi Health is the only comprehensive virtual care clinic focused on women navigating perimenopause, menopause, and midlife health. We deliver expert care through a modern, tech-enabled platform — combining telehealth visits, 24/7 messaging, and responsible prescribing across medications, supplements, and therapies. We’re on a mission to fix a healthcare system that has historically overlooked women in midlife — and we’re scaling quickly to do it. The opportunity We’re looking for a Payor Enrollment Specialist (Contractor) to help build and scale our payor enrollment operations. This role will be critical in establishing workflows, driving enrollment timelines, and ensuring our clinicians are properly credentialed across payors. You’ll operate at both the execution and systems level — owning day-to-day enrollment while helping define best practices as we scale. What you’ll do Credentialing & Enrollment - Own the end-to-end payor enrollment lifecycle for providers (MDs, NPs) - Review and attest to CAQH profiles for accuracy and completeness - Submit and track payor enrollment applications across multiple health plans - Drive proactive follow-ups to ensure timely approvals and minimize delays Billing & Issue Resolution - Act as the point of contact for enrollment-related escalations - Investigate and resolve billing or payor-related issues tied to enrollment status Timelines & Stakeholder Management - Track application progress and identify risks to timelines - Provide regular status updates to internal stakeholders - Serve as a subject matter expert on payor enrollment processes Process & Systems - Build and refine SOPs for credentialing and enrollment workflows - Identify opportunities to improve efficiency, accuracy, and scalability - Help implement tools and systems to support growth Compliance - Ensure all credentialing aligns with NCQA, CAQH, state, and federal requirements - Maintain accurate and up-to-date provider data across systems Who you are - 2+ years of experience in provider enrollment, credentialing, or licensing - Hands-on experience with payor enrollment applications and follow-up - Experience working with providers, payors, and/or health systems - Familiarity with credentialing databases and CAQH - Strong attention to detail and organizational skills - Able to manage multiple workflows and timelines independently - Comfortable operating in a fast-paced, high-growth environment Nice to have: - Bachelor’s degree in Healthcare Administration, Business, or related field - Certifications such as CPCS or CPMSM At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com. Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here.

• Generate and issue monthly invoices for digital clients in accordance with the established billing schedule • Reconcile billing data between source systems (DSP/SSP platforms) and NetSuite prior to invoicing • Maintain client-specific invoicing requirements including PO references, billing contacts, custom invoice formats, and exception handling • Serve as first-line response to client billing inquiries; escalate complex disputes to the Billing Manager, Digital • Prepare billing support documentation for clients on request, including campaign reports, ad unit detail, and period reconciliations • Process billing adjustments, credit memos, and rebills under documented authority limits • Support month-end close by ensuring all billing is complete and correctly recorded in NetSuite • Co-author and maintain the digital billing playbook with the Billing Manager, Digital • Maintain a current playbook for the Coordinator role's transactional procedures, including invoicing checklist, system access requirements, exception handling, escalation triggers, and the month-end close billing checklist • Maintain appropriate internal controls and compliance with company billing policies • Perform other duties as may be assigned

Role Description The Billing Specialist II is responsible for processing and auditing insurance claims, rebilling denied claims, and resolving billing discrepancies within the electronic claims management system. This role ensures accurate and timely claim submission, identifies and corrects billing errors, and maintains compliance with payer regulations and corporate policies. The Billing Specialist II demonstrates advanced knowledge of billing procedures, coding standards, and third-party payer requirements, serving as a mentor and resource for junior billing staff. Essential Functions - Processes and submits insurance claims via electronic and paper billing systems, ensuring accuracy, completeness, and compliance with payer-specific requirements. - Reviews system account displays to verify patient demographics, balances, and insurance information prior to claim generation, making necessary corrections. - Identifies and resolves claim errors, denials, and rejections, taking corrective action and rebilling claims within the required timeframe. - Monitors electronic billing processes, ensuring successful claim downloads, accurate transmission, and timely follow-up on failed claims. - Audits and assembles billing documentation, reviewing claims for completeness and applying modifications when needed to ensure proper reimbursement. - Demonstrates proficiency in revenue codes, HCPCS, CPT coding, and payer billing guidelines, ensuring accurate claims processing and compliance with regulations. - Responds to billing inquiries from internal departments and payers, providing resolution within two business days or escalating issues as needed. - Maintains knowledge of third-party billing regulations, payer requirements, and automated resources to improve billing efficiency and compliance. - Assists in mentoring and training junior billing staff, sharing expertise in claim resolution, billing requirements, and payer policies. - Communicates with other departments, including patient access, revenue cycle, and coding teams, to ensure accurate billing information and prevent claim errors. - Performs other duties as assigned. - Maintains regular and reliable attendance. - Complies with all policies and standards. Qualifications - H.S. Diploma or GED required - Associate Degree in Business, Healthcare Administration, Medical Billing, or a related field preferred - 2-4 years of experience in medical billing, insurance claims processing, or revenue cycle operations required - Experience with hospital or physician billing, including payer policies, reimbursement processes, and electronic billing systems preferred Requirements - Advanced understanding of insurance claim processing, billing regulations, and reimbursement methodologies. - Proficiency in electronic claims management systems, revenue codes, and medical coding standards (HCPCS, CPT, UB-04, CMS-1500). - Strong problem-solving skills with the ability to analyze claim errors, identify trends, and implement corrective actions. - Experience with payer-specific guidelines, denial management, and appeals processes. - Ability to work independently and as a mentor to junior billing staff, demonstrating leadership and teamwork skills. - Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and electronic health record (EHR) systems. - Strong written and verbal communication skills for interacting with payers, internal departments, and external partners. Licenses and Certifications - CPB- Certified Medical Biller preferred Benefits - Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy. - Future Security: 401(k) with matching - Student Loan Support – Up to $10,000 repayment assistance, because we invest in your future. - Educational Tuition Assistance - Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.