Excelin Health Services

Role Description The Authorization Coordinator will ensure that insurance benefits are verified, patient responsibility amounts are calculated, and authorizations are obtained on all disciplines needed. - Verify all insurance benefits and eligibility as necessary to ensure accurate financial estimates are provided to the patient and re-verify monthly benefits if the visits span a new month. - Assist patients with questions or concerns regarding their authorization, paperwork or payments as needed. - Obtain authorization on all necessary visits prior to utilization. - Ensure all tasking is worked daily and completely to ensure appropriate follow up is timely. - Respond to and resolve difficult/sensitive inquiries and complaints; evaluate problems and take appropriate action to resolve issues and concerns. - Document accurately and timely in the EHR system all authorizations or interactions surrounding the insurance on every patient. - Assist team members as needed. - Maintain departmental goals and productivity parameters as set forth by the Supervisor. Qualifications - High School Diploma or GED. - 2 Years of collections experience in a medical office or hospital a plus. - Billing Code Experience HCPCS, CPT. - Insurance knowledge a plus. Requirements - Excellent 10-key skills. - Working knowledge of the EHR system. - ICD-10 Code Experience. - Excellent interpersonal communication skills. - Ability to maintain quality control standards. - Ability to meet deadlines. Compliance - Acknowledge my obligation and agreement to fulfill those duties and responsibilities as set forth in the Code of Conduct and Compliance Policies and to be bound by these standards. - Certify that throughout my association with EH I will comply with the terms of the Code of Conduct and Compliance Policies. - Understand that violations of the Code of Conduct and Compliance Policies may lead to disciplinary action, including termination of employment.