Role Description Kickstarter is seeking a passionate and strategic Creator Success Specialist to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Director of Outreach, the Creator Success Specialist, Cross Category will work closely with cross-functional teams to cultivate relationships with key creators, support their campaign launches, and advocate for their needs internally. The ideal candidate is a proactive, relationship-driven professional with a strong understanding of crowdfunding, excellent communication skills, and a passion for empowering creators to bring their projects to life. The salary for this role in the United States is $70,940. In this role, you will: - Creator Engagement & Support: - Provide strategic guidance to creators, helping them craft strong campaigns, refine their launch strategies, and connect with relevant community resources. - Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. - Community Education & Development: - Work within the assigned segment to educate and empower creators by sharing best practices, industry insights, and platform resources. - Provide operational support for community development programs like open calls, ecosystem partnerships, and Forward Funds. - Product Adoption & Feedback Loop: - Support the development and rollout of new product features and services by recruiting beta participants and driving awareness and adoption among priority creators. - Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders. - Content & Marketing Collaboration: - Utilize Kickstarter’s curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. Qualifications - At least 2 years of professional experience working in a customer-facing role within the creative industries Kickstarter serves. - Strong, demonstrated ability to collaborate, and execute on strategic plans that get data-driven results. - Exceptional communication skills: adept at providing one-on-one guidance and support, solving problems, and translating customer needs into actionable feedback for internal stakeholders. - Strong sense of what makes projects on Kickstarter stand out – ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. - Bonus points if you are a creator, entrepreneur, and/or have run Kickstarter campaigns. Benefits - A fully remote workforce with plenty of opportunities to get to know your colleagues. - 100% employer-paid health plan offerings. - 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Year’s. - 25 volunteer hours each year to give back to your community. - 16 weeks of parental leave plus fertility/family planning resources. - Annual stipends including a Remote Working & Wellness Stipend of $3,000 USD (prorated) each calendar year for expenses related to remote working, wellness, health, and fitness and a $500 Role Development Stipend. - Kickstarter currently operates with a 4-day workweek, a model that aligns with our belief in a healthy work-life balance and gives staff the space to be more than their work. - Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work.

Job Description The Opportunity We're hiring a Social Content Creator to shoot, edit, and produce short-form video across Achieve and Freedom Debt Relief. This is a hands-on production role. The person in this seat will be behind the camera, in the edit bay, and on the timeline every day. If your strongest skill is briefing other people to make content, this isn't the job. If your strongest skill is making the content yourself, keep reading. We're looking for someone who knows how to stop the scroll. Personal finance and debt are two of the most crowded verticals on Social, and the work has to compete on craft, not just cadence. Hooks, pacing, sound, cuts, captions, and the first 1.5 seconds are all your responsibility, and you should be able to defend every choice you make on a timeline. This is also an on-camera role. We need someone who is comfortable being the face of the brand in content. That means hosting explainers, reacting to trends, interviewing creators and employees, and representing Achieve and Freedom Debt Relief to our audiences. You should also be able to flip the camera around and produce the work behind it. If you only want to be behind the lens, this isn't the right fit. Our mission is to destigmatize debt and help people get out of it. Achieve speaks to the "smarter debt starts here" audience, people actively managing their financial lives. Freedom Debt Relief speaks to people moving from financial stress to stability, often at the hardest point of their debt journey. You'll shift fluently between those two voices, sometimes in the same day. You'll report directly to the Head of Social and work closely with our Video Producer and the broader Social teams across Achieve and FDR to build a monthly content plan for social video. That planning work covers priorities, channel mix, talent, and production timelines before anything goes into the field. You'll also partner with our Social Intelligence Strategist on trend signals and content opportunities, and work with footage delivered by our external creators, turning their raw material into platform-native edits we can test and optimize for performance. A portfolio is required for this role. Applications submitted without one will not be reviewed. What you'll do: - Show up on camera as a brand representative. You'll host segments, deliver explainers, react to trends, and appear regularly in content for both Achieve and FDR. This is not an occasional ask. Being in the frame is half the job. - Shoot original video content for both brands, including on-location, in-studio, remote, and self-shot production. You own the camera, the lighting, the audio, and the setup. - Edit short-form vertical video for TikTok, Reels, and YouTube Shorts. You're fluent in Premiere or Final Cut and native in CapCut. Motion graphics, sound design, captions, and text overlays are all yours. - Produce content end to end. That covers concept, script, shot list, shoot, edit, export, and delivery. You own the pipeline from idea to published file. - Make content that performs. You should be able to walk us through specific pieces you've made, what you were trying to do, whether it worked, and why. Views are a vanity metric. Retention, completion, saves, and shares are how we evaluate. - Direct on-camera talent, including employees, executives, and external creators. Pull natural performances out of people who aren't professional actors. - Build the monthly social video content plan alongside our Video Producer and the Social teams for Achieve and FDR. You'll bring production-level thinking to the planning cycle, thinking through what's shootable, what's reusable, and what fits the platform, so the plan actually ships. - Build a UGC video asset library with the Video Producer. Partner with our Video Producer to produce, organize, and maintain a library of UGC-style video assets (raw clips, b-roll, soundbites, and reusable segments, all shot in house) that the rest of the Social team can pull from for day-to-day publishing across both brands. Shoot new assets intentionally with future reuse in mind. - Produce and test edits from external creator content. Take footage delivered by our roster of external creators, and cut it into platform-native edits for TikTok, Reels, and YouTube Shorts. Build variations to test hooks, pacing, length, and narrative structure, then iterate based on what performs on each channel. The goal is channel-specific storytelling, not a single master cut reused everywhere. - Turn work around fast when something breaks in the finance or debt conversation. Reactive content on tight cycles is part of the job. You can deliver a ready to publish video within 24 hours or less. Qualifications What you'll bring: - 3+ years producing short-form video for brand, agency, publisher, or creator channels. - A portfolio of short-form video work you personally shot and edited. This is required. Applications without a portfolio will not be reviewed. - Real shooting chops. You own a camera, you know how to light a scene, and you can capture clean audio without an external crew. - Real editing chops. You're fluent in a pro editor and native to CapCut, Kapwing, Filmora, etc. You know the difference between a TikTok cut and a Reels cut and you edit accordingly. - Demonstrated scroll-stopping work with real performance behind it. Be ready to talk through hook structure, pacing, sound selection, and why specific pieces landed. - Fluency with trend cycles, sound libraries, and platform-specific conventions. You watch the feed as research, not just entertainment. - On-camera presence. You're comfortable hosting and appearing in content regularly, not occasionally. You can hold a hook, deliver a line naturally, and represent the brand with warmth, credibility, and personality. Prior on-camera experience in brand, creator, broadcast, or similar settings is required. - Ability to direct other on-camera talent (employees, executives, and external creators) and shift between two distinct brand voices without flattening either one. Nice to have - Experience producing recurring episodic series. - Regulated-industry experience in financial services, healthcare, insurance, or legal. - Motion graphics work in After Effects. - Your own POV on where the personal finance creator space is going. Additional Information Achieve well-being with: - Hybrid and remote work opportunities for certain roles - 401 (k) with employer match - Medical, dental, and vision with HSA and FSA options - Competitive vacation and sick time off, as well as dedicated volunteer days - Access to wellness support through Employee Assistance Program, physical and mental health wellness programs - Up to $5,250 paid back to you on eligible education expenses - Pet care discounts for your furry family members - Financial support in times of hardship with our Achieve Care Fund - A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future. At Achieve, we're changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader. #LI-LO # Company Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Role Description As a key member of our team, you will: - Create & Innovate: Develop high-quality content using AI tools (text, images, video). - Think & Experiment: Explore new AI tools and workflows to improve content creation processes. - Write & Optimize: Produce blog articles, website content, product texts, and platform-specific copy. - Produce & Adapt: Create short videos and visuals for social media, ads, website, Amazon, and more. - Collaborate & Advise: Partner with marketing, product, and other teams to ensure brand consistency and act as a sparring partner for AI-driven content and workflow improvements across the company. - Develop Prompts & Workflows: Build structured prompt systems to generate consistent, high-quality output. - Test & Improve: Continuously analyze and optimize content performance. - AI-first mindset: The systematic use of AI tools is a core requirement of this role. We expect a responsible, security-aware, and legally compliant handling of data, ensuring full alignment with data protection regulations and company standards. Qualifications - AI-savvy: Experienced with tools like ChatGPT, AI image generators, video tools, and automation platforms. - Creative & strategic: Understands how to turn AI output into meaningful marketing assets. - Independent thinker: Does not wait for instructions but identifies opportunities proactively. - Experimental mindset: Comfortable testing, iterating, and improving workflows, and refining LLM outputs through effective prompt engineering. - Detail-oriented: Strong sense of quality, consistency, and brand tone. - Team player: Collaborates effectively with interdisciplinary teams. - Curious & forward-thinking: Passionate about AI, content trends, and digital innovation. - Professional experience & track record: At least 1 year of hands-on experience working with AI tools in content creation, marketing, or content workflows (please add your portfolio featuring relevant projects). Requirements - Flexible (Full-time, Part-time, or Freelance – depending on profile). Benefits - Flexible working hours. - Option to work remotely. - High creative freedom. - Direct impact on international markets. Language - English (required). - German (nice to have).

Role Description We’re on the hunt for UGC (User-Generated Content) creators ready to craft authentic and captivating short-form videos that bring digital campaigns and social media content to life. If you’re confident in front of the camera, have a knack for online storytelling, and excel at creating natural, relatable content that truly resonates with audiences, this opportunity is perfect for you. A strong understanding of social media content trends is essential. You should be well-versed in the latest platforms, algorithms, and audience behaviors to create content that resonates effectively. The ability to create engaging, relatable storytelling is crucial. This involves crafting narratives that connect with the target audience on a personal level, evoking emotion and encouraging interaction. Good communication and responsiveness are key to working collaboratively within a dynamic team environment, ensuring that feedback is seamlessly incorporated and delivered promptly. What You’ll Do - Create short-form video content that is engaging, visually appealing, and tailored to resonate with our target audience. - Present products or concepts in a natural, authentic way that connects with viewers on a personal level. - Follow creative briefs meticulously while injecting your own unique personality and style into the content. - Record high-quality content from your own setup as this is a remote role. - Collaborate closely with the team on concept development and revisions when needed. Flexible Engagement Structure - This opportunity is offered under an independent service-provider agreement, giving you the freedom to shape how you deliver your expertise. - You define your own working methods, organize your schedule independently, and contribute your skills to clearly scoped projects. - Compensation is agreed individually and reflects your experience, capabilities, and the value you bring to each engagement. Location Freedom - You can deliver services from any suitable location that supports high-quality outcomes. - What matters most is the impact you create and the reliability of your delivery. Global Network and Inspiring Projects - You’ll collaborate with a diverse international network of professionals across 85+ countries. - This is an opportunity to work alongside talented specialists, exchange ideas, and be part of meaningful initiatives with real global reach. Smooth Collaboration and Project Support - We provide modern collaboration platforms, clear project coordination, and streamlined processes. - This helps you focus your energy where it matters most, producing high-impact work and bringing creative solutions to life. Make a Global Impact - Your expertise will contribute to initiatives that influence audiences worldwide. - Join projects that push creative boundaries and help build the next generation of digital experiences. We appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.