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Founded in 1912, ITW, otherwise known as Illinois Tool Works, is a publicly traded company that manufactures specialized industrial equipment. Headquartered in
Software Consultant
Location
United Kingdom
Posted
100 days ago
Salary
0
Seniority
Senior
Job Description
Software Consultant
ITW - Illinois Tool Works
• Serve as a trusted technical advisor, addressing customer challenges across truss design, engineering, and manufacturing with a fast, accountable, customer‑first approach. • Build strong, long‑term relationships through practical, solution‑led engagement. • Lead customer onboarding for both new and existing software solutions. • Run demonstrations, workshops, and feature walkthroughs that clearly show value and application. • Support the launch of new software by acting as the technical link between customers, sales, and development. • Drive successful adoption by introducing new products to existing customers. • Support the sales team with pipeline creation by participating in early-stage customer discovery and technical qualification. • Diagnose and troubleshoot software and workflow issues across truss design and production.
Job Requirements
- 3-5 years in truss design (roof and/or floor systems) with hands‑on experience using, supporting, or implementing truss or structural design software.
- Experience in a customer facing technical, consultancy, or solutions role is essential.
- Strong communication skills, with the ability to support both technical and non-technical stakeholders.
- Commercial awareness, with the ability to support presales and discovery activities.
- Experience supporting software launches or go to market activities and working closely with sales or commercial teams is highly desirable.
- Experience delivering customer training and onboarding is desirable.
- Knowledge of offsite construction or manufacturing environments not essential but highly beneficial.
Benefits
- Attractive compensation package.
- Life insurance x6 times pensionable salary.
- Employer pension contributions up to 11%.
- EAP and access to virtual GP.
- Company car to be provided for this position.
- Enhanced family leave.
- Company sickness pay scheme and Group Income Protection (GIP).
- Discount platform for high street retailers and much more.
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