Role Description As an early member of the engineering leadership team, you will have a significant opportunity to play a pivotal role in Sparrow’s growth and setting the direction and culture of the engineering team. We’re looking for a Lead Product Designer to own design for major areas of the product and raise the bar on how Sparrow designs and ships. This is an IC leadership role: you’ll drive end-to-end design, partner deeply with Product and Engineering, and influence strategy, quality, and consistency across the product. What You’ll Do - Own end-to-end design for key product areas—from discovery to flows, UI, interaction details, and shipped outcomes. - Design for operational complexity: create experiences that handle edge cases, regulatory/program nuance, and real-world processes without overwhelming users. - Work across multiple personas: understand user goals and context, and craft experiences that feel cohesive even when users have different needs and levels of expertise. - Partner closely with Product & Engineering to clarify problems, explore solutions, define scope, and ship high-quality work quickly. - Use research and data pragmatically: run scrappy discovery (interviews, workflow mapping, prototype tests), synthesize insights, and iterate. - Raise the bar for quality and consistency: contribute to and evolve design patterns/systems that enable speed and coherence. - Communicate clearly: share rationale, tradeoffs, and decisions in a way that builds alignment across the team. - As an early senior member of the design function, you’ll have meaningful influence on our product direction, customer experience, and how we build. Qualifications - 7+ years of product design experience (or equivalent), including shipping meaningful product work. - Experience designing complex, workflow-heavy products (bonus if the product is operationally complex: fintech/healthcare/HR/payments/insurance/benefits/admin tools, etc.). - Strong interaction and systems thinking—able to design flows that handle nuance, permissions, states, and exceptions gracefully. - Comfort working with ambiguity and moving quickly: you can define the problem, propose options, and iterate toward the best solution. - Strong cross-functional collaboration skills with PM and Engineering, including shaping scope and making tradeoffs. - Excellent craft and attention to detail in UI, content, and interaction patterns. - Strong written and verbal communication skills. - Passionate about applying technology to real difficult problems, who loves building beautiful useful products, and who finds our mission compelling. Benefits - Impactful work that helps People teams with one of the hardest parts of their job. - Support for employees at a time when they need it most. - Driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company. - Equal opportunity employer with a diverse team across 30 states and counting.

• Own the design of significant product areas or features from discovery through delivery • Collaborate deeply with product managers, engineers, and researchers • Advocate for customer needs and inclusive, accessible design practices • Maintain a high bar for design quality, usability, and consistency across surfaces and platforms • Mentor and support more junior designers through feedback, pairing, and knowledge sharing

• Esta não é uma posição apenas sobre processar dados ou construir painéis complexos. Procuramos um profissional que seja o "tradutor" oficial dos dados para o negócio. Você será o braço direito da estratégia, transformando SQL em narrativas persuasivas e recomendações que impactam diretamente o ponteiro da empresa. • Sua missão será "caçar" oportunidades em estudos de comportamento de consumidor e mercado, garantindo que os dados respondam às perguntas de negócio de forma inteligente, visual e estratégica. • Análises de Impacto: Realizar estudos profundos sobre o perfil do consumidor e comportamento de mercado. • Storytelling Executivo: Transformar dados complexos em apresentações claras, fluidas e persuasivas (foco em PPT e apresentações orais). • Influência e Defesa: Defender recomendações e participar ativamente de fóruns de discussão e reuniões com o corpo executivo. • Parceria de Negócio: Atuar com visão de produto/negócio muito próxima a UX Designers, garantindo que a análise tenha foco na experiência do cliente. • Interface Polivalente: Conectar-se com diversas áreas para entender dores e propor soluções baseadas em evidências, suportando decisões financeiras e de performance.

• Utilize AI design tools (e.g., Figma AI features, Uizard, or similar) to accelerate the creation of wireframes, layouts, and interactive prototypes. • Maintain a high "speed to delivery" by using generative tools to explore multiple design directions quickly before narrowing down the optimal solution. • Organize content and workflows to ensure logical and intuitive user navigation. • Develop user personas and journey maps, utilizing data-driven AI insights to validate user behaviors. • Work closely with product managers and developers to ensure designs are implemented effectively and aligned with project objectives. • Enhance usability and accessibility across web and mobile platforms, ensuring "fast" doesn't mean "sloppy."