Helping Companies Bring Joy to CX.
Senior DevOps Engineer
Location
Canada
Posted
82 days ago
Salary
$90K - $250.3K / year
Seniority
Senior
Job Description
Senior DevOps Engineer
Five9
• Designing, implementing, and maintaining the build and release pipelines for software applications. • Design, build, and maintain the CI/CD platform, including infrastructure, tooling, and automation for build, test, and deployment processes to improve efficiency and reliability. • Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment. • Monitor the health and performance of the CI/CD build pipeline, implementing preventive and corrective measures to improve key reliability metrics such as availability, MTTD, and MTTR. • Participate in incident response, debugging, and root cause analysis for production issues. • Collaborate across teams to deliver consistent and reliable solutions aligned with organizational goals. • Document designs, operational procedures, and troubleshooting guides clearly and effectively.
Job Requirements
- 5-7+ years of experience in DevOps, cloud platform engineering, or production operations, with deep hands-on expertise in build and automation tools (e.g., GitLab CI/CD, Jenkins, TeamCity).
- 3+ years of experience with version control systems (e.g., GitLab, GitHub or similar)
- Experience with CI/CD pipelines, including designing, implementing, and managing build pipelines, and Git-based workflows (e.g., GitLab).
- Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
- Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
- Strong troubleshooting skills across infrastructure, and cloud services, with specific expertise in diagnosing build pipeline failures, identifying, tracking and resolving dependency conflicts.
- Candidates must demonstrate solid experience with Linux environments, including system administration, scripting, and performance troubleshooting
- Excellent problem-solving, analytical, and collaboration skills.
- Strong written and verbal communication skills.
- BS in Computer Science or equivalent practical experience.
Benefits
- Health, dental, and vision coverage for employees and eligible dependents, effective on the first day of employment.
- Company-paid life, accidental death & dismemberment (AD&D), and long-term disability coverage, with options to purchase additional protection.
- Mental health and wellbeing programs, including access to counseling, coaching, digital tools, and personalized support for employees and dependents.
- Registered Retirement Savings Plan (RRSP) with employer matching to support long-term financial wellbeing.
- Paid Time Off and statutory provincial leave programs, including vacation, company-paid holidays, volunteer time, and bereavement leave.
- Employee Stock Purchase Plan (ESPP), allowing employees to purchase company stock at a discounted rate.
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