This is a remote position. We are looking for a detail-oriented and responsive individual to join our team as a Remote Client Services Assistant. This role involves assisting with client coordination, processing support tasks, and handling day-to-day follow-ups in a fast-paced, service-based environment. You will help keep things running smoothly behind the scenes, ensuring our clients receive excellent support and attention. Requirements - Reliable internet - Strong attention to detail - Professional communication - Willingness to learn & follow instructions Responsibilities include: - Managing daily service requests - Assisting with scheduling, follow-ups, and form processing - Responding to basic inquiries and messages in a timely manner - Providing general admin and operations support - Maintaining clear and organized task flow Benefits Perks: ✔Flexible schedule ✔ Remote opportunity ✔ Employee discounts ✔ Supportive and team-oriented environment

Retail Client Service Analyst Let’s be unstoppable together! At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. What will you be doing? As a Client Service Analyst you will be in a multi-faceted role integral to client satisfaction through executional and service excellence while maintaining a deep understanding of customer needs and requirements. Circana is looking for professional and sharp analytic minds to execute, analyze, and collaborate with our Retail client teams. Key Skill Sets - Quality Control: Attention to detail is key to achieving high-quality results through data integrity - Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met - Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate, and manage resources effectively to ensure task completion - Execution: Work independently and effectively, while also collaborating with virtual and diverse teams Job Responsibilities - Key point of contact to the client for service-related requests or issues - Engage in a consultative manner with clients when helping solve/manage content deliverables - Assist Client by providing report creation and editing services - Assist in providing on-time quality deliverables via Circana’s Unify platform - Answer general questions regarding the aforementioned applications and tools - Develop and leverage strong, collaborative relationships with other technology and delivery teams, as well as our outsourcing partnerships. - Weekly update and QC of client’s syndicated tools using Unify Dimension Builder Requirements - 1+ years of experience - Demonstrated ability to learn and utilize various computer software, including MS Excel. - Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company - Demonstrated expertise in translating data and analysis into relevant implications. - Experience with syndicated data is a plus. - Strong project management and process skills - Able to engage in consultative manner with clients when helping solve/manage content deliverables - Flexibility of work schedule to cover night and weekend work when needed - Bachelor’s degree preferred, business, analytics, data, technology ideally Circana Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): US - Remote Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $60,000-$70,000. We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees. You can apply for this role through methods such as (e.g., Careers website link and/or Intranet site for internal candidates). This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

Role Description AO Globe Life is expanding its remote workforce and seeking motivated professionals who want a flexible career helping individuals and families understand important supplemental benefit programs. This opportunity offers meaningful work, professional development, and a supportive team culture designed for long-term success. All consultations are scheduled with individuals who have requested information—no cold outreach, prospecting, or door-to-door activity required. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Weekly direct deposit - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Clear advancement pathways into mentorship and leadership roles - Collaborative team culture focused on growth and professional development What You’ll Do - Conduct scheduled virtual consultations with clients through Zoom - Listen carefully to understand each client’s needs and priorities - Explain available benefit options in a clear and professional manner - Guide individuals and families through the application and enrollment process - Provide follow-up support to ensure a smooth and positive client experience - Participate in team meetings, development sessions, and ongoing training - Collaborate with colleagues to strengthen service and client outcomes Who Thrives in This Role - Confident communicators who are comfortable in virtual conversations - Organized professionals who work well independently - Service-minded individuals who enjoy helping others - Detail-oriented candidates who follow through on commitments - Individuals comfortable using Zoom and basic digital tools - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working families across the United States. With a remote-first workforce and a strong commitment to mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a lasting impact. Apply today to begin building a flexible remote career helping families nationwide.

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel. Key Responsibilities - Coordinate communication between clients and travel providers to resolve questions and issues. - Manage administrative tasks related to booking confirmations, cancellations, and refunds. - Ensure all client data and itinerary details are accurate and up to date. - Provide clear, step-by-step assistance to clients regarding travel regulations and policies. - Collaborate with the remote team to streamline service processes and improve client satisfaction. Ideal Candidate - Detail-Oriented: You pay close attention to dates, names, and specific travel requirements. - Strong Communicator: You can explain complex travel information simply and clearly. - Self-Motivated: You thrive in a remote environment where you manage your own workflow. - Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential. - Passion: An interest in the travel industry and helping others explore the world. What We Offer - Remote position with a flexible schedule. - A collaborative culture that values your input. - Full training provided to ensure your success. - Competitive travel perks and benefits.