• Handle tickets and perform in-depth technical analysis • Resolve complex incidents and identify and address root causes • Document permanent solutions and technical standards to reduce recurrence • Create and maintain detailed documentation (architecture, workflows, dependencies) • Support CMDB processes and configuration governance • Define observability standards (logs, metrics, alerts) for all systems • Ensure compliance with Brazil's LGPD and internal policies (access control, data segregation) • Support audits and respond to critical vulnerabilities • Define strategies for high availability, backup, and recovery • Validate disaster recovery tests and contingency plans for critical systems

• Provide senior-level technical leadership and architectural oversight for MMIS modernization initiatives • Lead architecture governance activities, including establishing and coordinating Architecture Review Board processes • Direct major infrastructure modernization efforts, including hardware and operating system migrations • Oversee consolidation of multi-domain environments into a single enterprise domain to support MMIS platform operations • Provide architectural guidance for cloud adoption and migration of MMIS applications to cloud hosting environments • Support development of Medicaid enterprise architecture frameworks and modularity strategies • Guide cross-functional teams in the development of high-quality design documentation and adherence to application and business design best practices • Develop strategies for development and testing environments, supporting system readiness and quality assurance processes • Provide mentorship and training to technical and business team members on MMIS architecture and batch development standards

• Audit, optimize, and scale existing client-facing automation systems • Build advanced automation workflows using tools like GoHighLevel, n8n, Make, or Zapier • Develop and maintain clear technical documentation (SOPs, guides, internal knowledge base) • Integrate multiple tools and platforms via APIs and webhooks • Design end-to-end AI and automation systems tailored to client business needs • Build workflows for lead generation, nurturing, content creation, and sales pipelines • Architect integrations across CRM, email, calendars, payment systems, and project management tools • Maintain and troubleshoot live systems to ensure performance and scalability • Translate technical concepts into clear, actionable insights for non-technical stakeholders • Advise clients and internal teams on best implementation strategies • Create structured outlines for technical content (videos, documentation, articles) • Provide ongoing technical support across systems and workflows • Own and scale internal automation systems for onboarding, operations, and data management • Build and maintain CRM systems (primarily GoHighLevel) • Ensure all systems are reliable, efficient, and scalable

Role Description GDIT is looking to hire a SR. SYSTEMS ENGINEER PRINCIPAL. The qualified individual will be a Senior technical authority for system architecture supporting vehicle telemetry and analytics. This position provides critical technical expertise in support of Special Operations Forces (SOF). You will help design and implement cutting-edge, data-driven systems that collect, interpret, and report performance information on high-performance vehicles and their sub-systems. Your work will enable advanced insight into logistics, operational performance, predictive maintenance, and lifecycle extension for these mission-essential platforms. This is an opportunity to directly support the Nation’s most elite forces—bringing your technical talent to bear on real-world challenges that matter. - Lead MBSE practices and system requirements development. - Architect resilient edge-to-cloud telemetry systems. - Define real-time processing patterns and low-latency ingestion. - Integrate cybersecurity controls and Zero Trust architecture. - Lead verification/validation strategy and readiness assessments. - Produce architecture artifacts and conduct design reviews. Qualifications - BA/BS with 10+ years systems engineering experience. - Deep expertise in distributed systems and cybersecurity. - Experience with MBSE and interface protocols. - Clearance: Must be able to obtain Secret Clearance. Requirements - Experience with digital twins or safety-critical systems. Benefits - Growth: AI-powered career tool that identifies career steps and learning opportunities. - Support: An internal mobility team focused on helping you achieve your career goals. - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. - Flexibility: Full-flex work week to own your priorities at work and at home. - Community: Award-winning culture of innovation and a military-friendly workplace.