• Conduct discovery and onboarding calls to identify client needs. • Follow up with prospects throughout the sales cycle to ensure their requirements are met. • Demonstrate the value of our products and services to potential buyers. • Contribute to the enhancement of our sales processes and documentation for yourself and others. • Maintain accurate and timely data in our CRM system to ensure our records are up-to-date. • Cultivate long-lasting, mutually beneficial relationships with external contacts and internal teams to enhance the customer experience. • Work cross-functionally with IT to complete any RFP or security questionnaires as part of the sales cycle. • Collaborate within and outside of the Sales team to share knowledge, learnings and continuously improve sales practices. • Relay feedback from prospects to our product team to inform future developments. • Perform any additional tasks assigned by management that contribute to the improvement of the sales team or achievement of revenue goals, including but not limited to attending events/conferences or hosting internal training sessions. • Other responsibilities as required.