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Growth Account Executive, SMB
Location
Canada
Posted
78 days ago
Salary
CA$75K - CA$125K / year
Seniority
Mid Level
Job Description
Growth Account Executive, SMB
Spellbook
• Identify and execute upsell and cross-sell opportunities by analyzing customer usage, license utilization, and engagement data. • Conduct discovery and expansion calls to uncover customer needs and align them with higher-tier plans and additional features. • Maintain and enhance customer relationships to ensure long-term value and account expansion. • Develop and implement automation playbooks that trigger expansion opportunities based on customer activity. • Present data-driven recommendations to customers that align with their evolving goals and business needs. • Work closely with the Product team to relay customer feedback that informs future developments and optimizations. • Consistently meet or exceed expansion revenue targets and contribute to the overall sales team’s success. • Ensure accurate and timely data entry in HubSpot for pipeline and forecasting accuracy. • Collaborate cross-functionally to continuously refine and improve the expansion playbook. • Other responsibilities as required.
Job Requirements
- 2+ years of quota-carrying sales experience, ideally in SaaS or B2B environments with a focus on expansion sales, upselling, or account growth
- Strong ability to identify and act on customer pain points to position relevant solutions
- Data-driven mindset with experience analyzing customer behavior, product usage, and engagement metrics to drive expansion
- Self-starter who thrives in a fast-paced, unstructured environment and is comfortable iterating on strategies
- Excellent communication and persuasion skills, with the ability to present compelling value propositions and handle objections
- Passion for AI-driven technology and excitement about revolutionizing the legal industry.
Benefits
- Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
- Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
- Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
- Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee
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