• Cultivate and maintain effective business relationships with commercial plan & spec representatives, (channel partners), system designers, key stakeholders and influencers to ensure high levels of customer satisfaction and success • Determines needs, develops and executes an account specific annual business plan to identify the long-term, mutual support requirements required to facilitate a strong, profitable, and successful partnership • Conduct monthly and quarterly channel partner business reviews to ensure alignment in sales activity, market reach, training needs, pipeline expansion, and brand representation to achieve mutual success • Provides knowledge and consultation in the form of developing HVAC system-related solutions for the customer’s problems, including financial and performance-based considerations • Consistently ascertains customer needs and current market opportunities • Assembles, coordinates and interacts with sales team as needed for customer penetration and project acquisition • Provide technical support via phone, e-mail and video conference for both internal and external customers in the areas of selection, design and application • Involvement in technical solutions for projects from design to project completion • Travel as necessary to effectively facilitate sales and support project requirements, including meetings with external business partners, factory and industry related meetings promoting Systemair branded solutions • Establish plans and strategies to expand the customer base in assigned area of responsibility